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Nielsen Collects FL Tax Breaks, Then Outsources Jobs
theodp writes "The poop is hitting the fan over tax breaks given to ratings giant Nielsen Co., which pocketed millions in Florida jobs-creation tax concessions but has turned around and dismissed hundreds of local workers after inking a $1.2B outsourcing deal with Tata Consultancy Services of Mumbai. Lou Dobbs is on the case. Lou may go even more ballistic once he sees the Nielsen-Tata pact, which assures Nielsen that OT worries are a thing of the past ('there shall be no additional charge for overtime work'), allows Nielsen to have unsatisfactory Tata hires replaced within 4 weeks of starting with no charge for the original or re-performed work, gives Nielsen up to 6 man-weeks of free labor when a Tata worker is replaced, and allows Nielsen to make 'any TCS Resource' disappear with no more than 5 days notice if their presence 'is not in the best interests of Nielsen.' Nielsen execs have launched a PR counter-attack, pledging not to bully 85 year-old ladies in future layoffs. In a Letter to the Citizens, Nielsen CEO David L. Calhoun explained that Tata won a 'rigorous competition' to get the job, failing to mention that Tata was also tapped by Nielsen EVP Mitchell Habib in his CIO roles at both GE and Citigroup."
I was at Citigroup when Habib brought in Tata for a 2nd time. Initially, he brought them in for the credit card division. He was then promoted to CIO of North America and by then it was obvious to everyone that after what happened at GE and in our credit card division that there existed a quid pro quo arrangement between Habib and Tata. So there was no suprise when Tata was awarded the contract for all of North America, even though there was a 'competition' with at least 5 Indian outsourcing companies. I've got no idea if Habib thought that this move was really in the best interests of our company, I only know that he promptly left Citi for Nielsen right smack in the middle of all the resulting layoffs that he initiated. And anyone paying attention knew at the time that Tata and Nielsen would soon be working together, and every IT worker at Nielsen needed to get their resumes polished up in a big hurry.
Understanding is a three edged sword. - Ambassador Kosh Naranek, Babylon 5
I think it's time for one of those incredibly through audits.
They kind that includes a prostate cancer test.
She was like chocolate when she drank... semi-sweet at first and then increasingly bitter.
This is what happens when a apathetic populace lets fascism or corporatism slide. Florida is well used to letting megacorps and others who let their money talk for them get their way. Accordingly, they're the first to be taken advantage of.
Florida's not the only one, certainly. The attitude of letting money talk is endemic all over the country. It's over the entire country. Corporations want cheap labor and will do what it takes to get it. They'd prefer slave labor, but compared to Americans, Indians are cheap enough to make the bottom line look good. Human rights mean NOTHING to them.
Unless the American people stop this, it's going to get worse. WE allowed this to happen. WE allow companies like Neilsen and Citigroup to take advantage of us like this. Accordingly, WE get reamed.
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Yeah, call me protectionist, and queue all the rebuttals, but it's time to just knock this offshoring stuff off. I honestly think it should be made illegal at this point. Banned. For good.
We are gutting good jobs from our economy at a time when we truly can't afford it. We are watching CEOs and other greedy executives make off with literally millions of dollars by making these decisions that take food off the table for countless US families. The people who lose their jobs to crap like this then cannot buy goods and services in America. Guess what that does to the economy? But hey, those CEOs have their mansions and BMWs! They definitely have the mansions and BMWs!
My cell phone company uses an offshore support center. Recently, I spent 50 minutes trying to get two simple questions answered about my calling plan. The rep would "put me on hold while my issue was researched". We're talking REAL EASY questions, but they weren't addressed on the website (which was probably also offshored). This experience, by the way, has happened repeatedly with this provider's customer service. Note that my cell provider didn't lose anything - I'm locked into my plan, just like most other people who suffer from the cellphone cartels. They saved money by offshoring. But I lost 50 minutes of my life, because some bean counting boogerface decided to get himself a big bonus with his "cost saving offshoring" plan. I wish I could have spoken to someone in the US - someone who would then have money to buy stuff here, and who would have answered my question in perhaps only 10 minutes. I am a consultant who is paid by the hour. Should I bill my provider for the extra 40 minutes?
Some people think that offshoring will just raise the level of jobs we have here, and make more room for higher-level salaries. BULL! Where is the evidence? Sure, a select few get to play project manager or supervisor or offshore liaison, and the rest get to go home and wonder what to do with skills they have spent years honing. By the way, I know this might surprise some of you, but NOT EVERYONE wants to be a manager. Some people here would love to have those call center jobs (or those programming jobs, or whatever). Trust me, some people would really like to have them, especially now.
Darn it! Companies that made their fortunes on US ingenuity turn their backs on the US for a quick buck, and we continue to allow it to happen. It makes me sick and enough is enough. We are stupid, especially in the face of growing trade deficits, to send good jobs somewhere else. Wait, we peons are not stupid, it's the bigwig decision makers who AREN'T ACTUALLY HURT by the decisions. We should stop them. Congress should stop them. Which would be easy, if Congress wasn't attached to them at their wallet.
By the way, I have nothing against the folks in other nations to which we offshore this work. They are doing what I would be doing in their shoes - making their best play for these attractive jobs. If you walk up and hand someone an opportunity, you can't blame them for taking it. It's not their fault. It's OUR FAULT!
Not wanting to see our own economy gutted is not the same as being protectionist. This offshoring thing was a bad idea, ill-conceived and unethically promoted. Worse, it's been shamelessly allowed by our do-nothing Congress, and even condoned by brainwashed people who drink the "it'll free us up for more high-level jobs" kool-aid. If you run a business in the US, run it in the US. Employ people here. Between inexpensive overseas goods, offshoring of services, and oil, we seem absolutely hellbent to send every bit of value we can somewhere other than here. ENOUGH!!!
Admittedly, I need to relax a bit. My typing fingers hurt.
My comments are my own, and do not represent the views of my employer, my spouse, my children, or my cats.
Do you propose banning or highly taxing all imported goods? Even just sticking to software, that'd have a lot of consequences. For example, Ubisoft is a large French videogame company, with additional offices in Canada, which sells a lot of games to the American market (as well as elsewhere). Would you support protectionist measures that aimed to increase the market share of EA at the expense of Ubisoft? If not, how do you distinguish this case?
Does that mean we also kick out everyone who has offshored to the US? When someone like, say, Toyota, wants to open up a plant in the US (who has 5 currently) do we tell them to fuck off because we are against offshoring? Or are we hypocrites about it and we are ok with offhsoring so long as the jobs come here. If that's the case, why should foreign countries allow that? Why not mirror image our policies against us?
Also how do you define it? Is it only offshoring when a US company moves jobs overseas? How about if they just stop producing something themselves and instead buy it from a foreign vendor? How about imports in general (where something is designed and produced in another country)? What about US companies that are owned by foreign conglomerates (like Blizzard, who is owned by Vevendi Universal)?
This is not a simple issue. We are well past the days where something was made by one guy and sold in one town. Global trade is incredibly complex. So if you are anti-globalism first you need to decide what precisely it is you are against. What things are ok and what aren't and at what levels (by levels I mean is it ok for something to happen inter state but not inter nationally). Once you've done that, you need to look and see what the consequences of that are. There is no action without cost. Make sure you understand what the downsides (direct and indirect) of such a thing would be, don't pretend like it's all roses.
Finally, doesn't it seem a bit supremest to tell everyone else "Well we got ours, we aren't going to help you get yours,"? I mean you seem to be all down on the rich in the US hording wealth, but yet you seem to be suggesting the US as a whole should do the same thing.
This isn't a simple issue, and thus if you think a simple solution works, you are probably wrong. I'm not saying what is going on now is right, I'm not saying it's wrong, I'm saying that you need to take the time to understand the whole picture. It isn't a simple case of jobs leaving the US, it is a complex case of trade becoming more and more global and more intertwined.
I've consulted at two companies now, which I won't mention, which used Tata in order to outsource, and in both cases the people that "made the deal" were getting a "per-hour" arrangement with Tata.
If you've never contracted through a third party before...it's common to receive a few bucks an hour of the billable time any other contractor you recommend to your agent or third party. I've made a dollar-an-hour "finders fee" for recommending someone that was later picked up by the client for every hour they billed. This is much like the bonuses at companies that give you a taste if you recommend another employee to be hired.
At the companies that used Tata, the same system was at the top level too. The executive at the top level that made the deal also got a small percentage of every Tata resource that was utilized. Multiply that by several dozen resources or more, and you can imagine the incentive to move as many jobs to Tata as possible by this executive.
I even saw a benefit by this. One of my clients that I was placed at had a large contract with the agency I went through. They "let me go" as a contractor during a time that they were cutting costs, but because the budget had already been sent to the agency, they continued to pay me to "work from home" and do virtually nothing just so the Director of the division could get his percentage cut.
One wonders what Nielson needs to outsource to Tata for anyway. Their internet and TV ratings divisions daya can be analyzed and OLAPed by any basic data analysis of the participating members...one wonders what they need to outsource. Pay them to watch the shows themselves?
I'm a satanic clam.
As far as taking tax dollars then outsourcing, if they were dumb enough not to include a contractual obligation for jobs to remain in the US, there isn't a lot that can be done with it. Basically, market forces are stronger than governments.
Well, if Nielson is chartered in Florida then the government could always pull the ultimate one-upmanship and apply the corporate death penalty. Most charters require that the company operate for the public good, if it can be determined that Nielson is no longer doing so then the state of Florida may be able to revoke the charter and have the company dissolved and the assets returned to the investors. I would LOVE to see this happen just once to one of these companies, it might make CxO's think long and hard about screwing over everyone else around them so they can make their millions in quarterly bonuses.
There are 4 boxes to use in the defense of liberty: soap, ballot, jury, ammo. Use in that order. Starting now.