Inside Steve's Brain
cgjherr writes "There are management insights to be learned from Steve Jobs? You're nuts. The only things you can learn from Jobs is how to drive people nuts. Or at least, that's what I thought up until I read 'Inside Steve's Brain.' Turns out, there are things to learn from Steve's obsessive perfectionism. Certainly I wouldn't copy every aspect of Jobs' management style. Doing that will likely get you fired, or at least reprimanded, in most companies. But there is some stuff to be learned from how Jobs designs products and analyses the market, and that's the view that Leander Kahney gives us access to." Keep reading for the rest of Jack's review.
Inside Steve's Brain
author
Leander Kahney
pages
304
publisher
Portfolio
rating
10
reviewer
Jack Herrington
ISBN
1591841984
summary
A look inside Steve Jobs' management style at Apple and Pixar
Chapter one covers in some detail Jobs and his relationship with Apple, both before he left and after he came back. He talks about exactly what steps Steve took to revive the company and restore the morale of the employees. As with all of the chapters it ends with a summary of what Leander thinks are the takeaways from each of the anecdotes.
Chapters two and three; Despotism and Perfectionism, talk about the two traits that most often associated with Steve. In Despotism Leander offers some stories about just how in control Steve is of every aspect of development at Apple. And Perfectionism, well, that's self explanatory. Though you'll probably find some things you don't know about exactly where Jobs gets his design and style influences.
Chapter four and five, Elitism and Passion, dig into how Jobs cultivates that magical Apple touch. He works his people inside the company and inculcates a sense of pride and perfectionism in the Apple brand. And he works the customer base through innovative advertising that promotes the ideals and the brand, even when the product was inferior when he first took over. In the short Passion chapter Leander talks about how he builds a wider sense of world changing responsibility in the company and through his products.
The sixth chapter, Inventive Spirit, cite several examples of how Jobs used his relentless management style to refine products, and most interestingly the Apple Store. He went so far as to develop a prototype store in warehouse at the edge of the Apple campus, and how he was willing to completely scrap the design of the store when it wasn't exactly right, costing him months of time.
The seventh chapter provides a complete case study on the development of the iPod and Jobs' role in that effort. It's intriguing to see how, while there had been MP3 players in the market already, Steve and his team were able to stand back and look at the larger picture of the iPod in it's complete product ecology.
The final chapter, the Whole Widget, covers what I think is the most important lesson to be learned from Apple; that they take care of the entire product cycle. Where other vendors take care of just one piece, the hardware, the software, the network, Apple takes care of everything. If there is a problem with an Apple product you take it to the Apple store and they fix it.
Leander Kahney is the same guy who wrote "The Cult of Mac" and "The Cult of iPod". He knows his way around Apple. He has a clear grasp of the history of Apple in the large and the evolution of their key products. His insights prove that he also has good working relationship with some of the people on the ground in Apple.
There are certainly some interesting anecdotes about Steve in this book. But it would be a mistake to look at the book as just some psychoanalysis of one man. Steve doesn't make all of the products himself. The developer and designers at Apple do. It's the culture of the company that Jobs' controls, but the people who work there are motivated by it and produce within it. What you really learn here is just how passionate these folks are about finely tuning everything about their products, their services, the whole deal. It's inspiring.
You can purchase Inside Steve's Brain from amazon.com. Slashdot welcomes readers' book reviews -- to see your own review here, read the book review guidelines, then visit the submission page.
Chapters two and three; Despotism and Perfectionism, talk about the two traits that most often associated with Steve. In Despotism Leander offers some stories about just how in control Steve is of every aspect of development at Apple. And Perfectionism, well, that's self explanatory. Though you'll probably find some things you don't know about exactly where Jobs gets his design and style influences.
Chapter four and five, Elitism and Passion, dig into how Jobs cultivates that magical Apple touch. He works his people inside the company and inculcates a sense of pride and perfectionism in the Apple brand. And he works the customer base through innovative advertising that promotes the ideals and the brand, even when the product was inferior when he first took over. In the short Passion chapter Leander talks about how he builds a wider sense of world changing responsibility in the company and through his products.
The sixth chapter, Inventive Spirit, cite several examples of how Jobs used his relentless management style to refine products, and most interestingly the Apple Store. He went so far as to develop a prototype store in warehouse at the edge of the Apple campus, and how he was willing to completely scrap the design of the store when it wasn't exactly right, costing him months of time.
The seventh chapter provides a complete case study on the development of the iPod and Jobs' role in that effort. It's intriguing to see how, while there had been MP3 players in the market already, Steve and his team were able to stand back and look at the larger picture of the iPod in it's complete product ecology.
The final chapter, the Whole Widget, covers what I think is the most important lesson to be learned from Apple; that they take care of the entire product cycle. Where other vendors take care of just one piece, the hardware, the software, the network, Apple takes care of everything. If there is a problem with an Apple product you take it to the Apple store and they fix it.
Leander Kahney is the same guy who wrote "The Cult of Mac" and "The Cult of iPod". He knows his way around Apple. He has a clear grasp of the history of Apple in the large and the evolution of their key products. His insights prove that he also has good working relationship with some of the people on the ground in Apple.
There are certainly some interesting anecdotes about Steve in this book. But it would be a mistake to look at the book as just some psychoanalysis of one man. Steve doesn't make all of the products himself. The developer and designers at Apple do. It's the culture of the company that Jobs' controls, but the people who work there are motivated by it and produce within it. What you really learn here is just how passionate these folks are about finely tuning everything about their products, their services, the whole deal. It's inspiring.
You can purchase Inside Steve's Brain from amazon.com. Slashdot welcomes readers' book reviews -- to see your own review here, read the book review guidelines, then visit the submission page.
The sixth chapter, Inventive Spirit, cite several examples of how Jobs used his relentless management style to refine products, and most interestingly the Apple Store. He went so far as to develop a prototype store in warehouse at the edge of the Apple campus, and how he was willing to completely scrap the design of the store when it wasn't exactly right, costing him months of time.
Anyone in retail that builds successful (or even ultimately unsuccessful) stores knows that building a full scale model is a huge help when building a new retail brand (or updating an older image).
Jobs was not a retail guy before the advent of Apple Store. Clearly, Jobs hired some pretty bright retail people to help pull it together. If nothing else, Job knows when he needs outside experts.
There are dozens of warehouses around the country that have partial or full retail stores within them. The fact that Apple Retail did the same is not a sign of Job's insanity or insight.
You can emulate being a despot. You can emulate being a perfectionist.
;).
;).
But can you emulate _taste_?
Say what you want about Steve Jobs. To me the big difference is Steve Jobs has _taste_.
If you work for him and he yells at you because the product you designed just has the wrong curves on the corners, or too many ugly screws visible, or it's "too klunky", deep down you know that it is likely that he is _right_. And so you respect that.
And when he finally tells you it is insanely great - though that might be an exaggeration, you at least know you've made something better than a Dell
In contrast if it were some other CEO screaming at you. What are the odds that CEO has taste?
From what I see a lot of CEOs can't even tell good from bad, so how are they going to tell "merely good" from "insanely great"?
It's like trying to emulate a top despotic perfectionist chef, but having no taste. You can yell at your kitchen staff all you want, good luck making something great.
I personally don't think you need a despot to produce a great product, but the people in charge of making it need to know the difference between good and great, and be allowed to make it great. Most bosses don't seem to care - they want to release the product ASAP.
BTW, I've never been at Apple nor do I know people there, but I wonder sometimes if working for Apple might be a bit like being married to an abusive spouse who can be very very good at times, insanely great even
...Rome wasn't built by MBAs at all. When Rome was built, the Romans were a very pragmatic people who probably wouldn't have wasted their time on a group of incompetent middle-men telling professional builders and engineers what to do.
I have been to Apple, have met Steve, and know a few folks there. The people I have met seem to like working there...a lot.
Over the years, I've been to countless businesses and there are definitely places where you can practically feel the "bad mojo" in the air. Others have a happy vibe, and a few were "ready for the Kool-Aid". Apple was NOT like that...didn't have a bunch of happy, shiny cult members running around. I did feel folks were very focused, which is not a bad thing to be.
As for Steve's _taste_, I'd say he has definite and somewhat immutable ideas about how things should look and feel and operate. Sometimes, it's good...others, maybe not.
I am my own gestalt.