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FSF's "Defective By Design" Targets Apple Genius Bars

mjasay writes "At OSCON this year, MySQL's Brian Aker made this bold statement: 'Microsoft is irrelevant ... We're more worried about Apple.' The Free Software Foundation appears to have caught the hint, and has turned its attention to all-things-Apple with a 'denial of service' attack on the Apple Genius Bars. The idea is to completely book all Genius Bars and then ask the 'geniuses,' over and over again, a few questions about Apple's proprietary ways (while, apparently, real customers with support issues are left to flounder). Lost in this anti-Apple fervor, however, is the Free Software Foundation's complete and conscious failure to protect the web. Richard Stallman has long felt that software that doesn't sit on his desktop doesn't affect his freedom, but isn't the opposite true? Why is the FSF focused on Apple when the bigger concern should be Google, Yahoo!, Amazon, and other web players, a point made by Tim O'Reilly recently at OSCON?" Defective by Design is just one of many FSF projects, remember; it hardly seems fair to say that the FSF has been ignoring the implications of software as a service.

4 of 838 comments (clear)

  1. For the Nth time... by Space+cowboy · · Score: 5, Informative

    Apple does NOT (repeat that, NOT) prevent people from developing open-source applications. The FSF's rant was just that, an uninformed screed directed at a company that doesn't play ball with the FSF's politics.

    Proof: Read the first link. I downloaded some source from the 'net, I compiled it, I modified it and compiled it again, then I installed it on my phone and it works just fine.

    I had an email exchange with the author of the FSF's rant, and pointed out his errors. I think he and I still disagree, but to not even acknowledge the possibility that FOSS s/w is just fine and peachy on the iphone is intellectually dishonest. Not that that will stop the crazies from apple-hating... [sigh]

    Simon

    --
    Physicists get Hadrons!
  2. Re:doesn't it "just work"? by NMerriam · · Score: 4, Informative

    "Genius Bar" is just reality distortion field speak for "customer service".

    No, the Geniuses aren't customer service, they're tech support (usually high-level tech support at that, with loads of certifications of every piece of hardware Apple has made in the past 10 years). Granted, they *do* deal with customer service issues but they will put those off to customer service specialists over the phone if it takes longer than a few minutes to resolve because that isn't their area of extensive training.

    I only offer this correction because (probably like most people) I assumed anyone physically working in a retail space would be pretty low-level, with the occasional fluke of someone overqualified. I was pretty surprised to find out just how much training and technical experience the typical Apple Genius has.

    --
    Recursive: Adj. See Recursive.
  3. Re:Mean-spirited? by Anonymous Coward · · Score: 4, Informative

    Maybe the part of the article you conveniently left out is relevant:

    We want as many people as possible to book slots this Friday and Saturday. Why not book more than one? Having lots of slots booked will get Apple's attention and ensure that the Geniuses have done their homework.

    That's their emphasis, not mine. How'd you miss that quote if you got the other one?

    They might as well chain themselves together in front of Apple Stores to block access, except that wouldn't be as annoying.

  4. For Small Values of "Long" by SteveM · · Score: 4, Informative

    Er, you might want to check that. Darwin hasn't been open source in a long time.

    Yeah, not since OS X version 10.5.4 ...

    Oh wait, that's the current version.

    The source, PPC and Intel (gasp! that's unpossible!) for Darwin can be found at Apple - Darwin - Releases

    Perhaps you just need a bit more practice with this new "Google" thing. I'm sure you would have found it on your next search.

    SteveM