Software, Tools, Or Techniques For UI Review?

Posted by kdawson on Tuesday July 29, 2008 @08:33AM from the visual-spider dept.

Comatose51 writes "Does the Slashdot crowd know of any software, tools, or even techniques for reviewing the UI of an application? Right now at our company this is a long and arduous task of looking at slide after slide of pages and menus from our UI, and taking notes and arguing over what should go where or how the UI elements should behave and interact with the user. It takes many, many hours to do this and with all our UI developers involved, it adds up. This has to be a common and recurring problem so there must be a better way to do this. If there is open source software to help, great, but any helpful suggestion would be appreciated."

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Re:Ask the users. by Jupiter+Jones · 2008-07-29 09:41 · Score: 5, Interesting

You know what's better than asking the users?

Not asking the user.

What you really should do is watch the user. If you ask them, they'll tell you what they think they'd do, or what they think you want to hear, or what they think they'd like to see... everything except what is most important: what they really do.

(And I'm not the only one who thinks so.)

JJ