Red Hat Bets Big On Cloud Target
eldavojohn writes "Red Hat's CEO prophetically saith 'The clouds will all run Linux' in a brief interview before the LinuxWorld Conference & Expo. Here's the skinny: Red Hat management tools take a back seat to grid computing goals, high switching costs are the trick to surviving slow periods, Microsoft's interoperability tools are vaporware, they're striving to catch up to VMWare, Ubuntu is not the competition, JBoss is growing twice as fast as RHEL and Amazon pays the fee while Google wears its own Red Hat for free."
You're obviously new here. Of course these shops will have their on in-house IT staff that know what's going on. But when the shit hits the fan, the staff want a backup plan, called RedHat Support. That's what paid support is for, and that's why Microsoft makes so much money selling Windows, even though we all know how much cheaper it is to run Linux/BSD.
The supporters can just shrug off and say "sorry" while they go to the bank, but the IT staff needs to say "even they fucked up".
While that is the cynic in my speaking, truth is, you need dedicated staff to run this kind of thing AND paid support. You can't have a fresh graduate do it and expect support to fill in the gaps in any realistic way.
Welcome to the IT world, where the beautiful promises of a technological tomorrow are backed by a lot of grunt work, voodoo, and incompetence.