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Laptops With Certain NVidia Chips Failing

Eukariote writes "An estimated 18 million laptops with NVidia G84 and G86 graphics chips sold in the past one and a half years are experiencing high failure rates. Various laptop models from multiple manufacturers (Apple, Dell, HP, Lenovo, and others) are affected. NVidia blames it on bad chip packaging causing thermal failure. BIOS updates that turn the laptop fan on more frequently or permanently have been released by Dell and HP. The cynical interpretation is that this is likely to only delay the problem until the warranty has expired."

5 of 310 comments (clear)

  1. The GF8400 has other (or related) problems on Dell by cdance · · Score: 5, Interesting

    As detailed in this thread, the GF8400 has serious performance problems under Vista Aero when running recent driver versions. I wonder if this is related? - i.e. Recent driver updates have down-clocked the GPU leading to bad performance. Dell have however recently acknowledge the problem and is working on a fix.

  2. Re:Model numbers by Anonymous Coward · · Score: 5, Interesting

    A link? Shit I own one. Dell XPS m1330; I've had the motherboard replaced twice already for video failure, and I got the thing in September of 07. Yes, that's right, replaced twice in less than a year.

    The flaw is every bit as bad as everyone makes it out to be.

  3. You just know there's a class action out there.... by postbigbang · · Score: 5, Interesting

    waiting to form.

    Charlie gets it right. Let's see, 18 million notebook machines. Freight each way, plus cost of labor to fix them and the materials needed. Less than $10 a machine! Great, that math stuff. Yup, a $150-200 million charge oughta do it at around $10 a machine!

    Hello? This is the SEC? Hey, I have a question about an 8K I saw for NVidia. It goes like this.....

    --
    ---- Teach Peace. It's Cheaper Than War.
  4. Re:Literal interpretation by mysidia · · Score: 5, Interesting

    Note that they conveniently prevent you from downloading the old BIOS to revert the upgrade, by removing old version from their web site, if the increased fan noise is a problem for you. Under the pretense of "avoiding confusion", they will not allow you to get the original version:

    I do not see the previous BIOS version on the HP Support Web? What happened to the previous versions of the BIOS? In order to eliminate any confusion on which BIOS version is the latest, only the latest version is available on the Web.

  5. Re:Literal interpretation by jamesh · · Score: 5, Interesting

    Ford tried to do this to me with my car. It would make a shuddering noise somewhere in the front end at low speed (eg parking lots). I mentioned it to them each service and they said they'd look at it, and when I got it back after the service they said they'd flushed the power steering system and upgraded the car computer firmware.

    The first service after the warranty expired I took it in and they said that there was a faulty hose causing the problem and it would take $$$ to fix. I got them to fix it under warranty eventually but I wonder how many other people they screwed over...