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Verizon Denies DSL Because of Subscriber's Name

mikek2 writes "When retired Philadelphia-area doctor and Vietnam veteran Dr. Herman I. Libshitz went to upgrade his dial-up connection to Verizon DSL, he was informed they wouldn't complete the order because his last name contained an expletive. Repeated calls to several levels of management at Verizon failed to resolve the problem, with several managers suggesting he change his last name. It all worked out in the end, after the Philadelphia Enquirer intervened."

7 of 493 comments (clear)

  1. Most famous Lipshitz by BadAnalogyGuy · · Score: 5, Informative

    People who have odd names (it seems especially prevalent in the Jewish community) are at a serious disadvantage in the culture that considers the name odd. This is the reason that the most famous Lipshitz ever changed his name to Ralph Lauren.

  2. Summary and Title are highly misleading by rolfwind · · Score: 5, Informative

    They gladly gave him DSL. What they didn't do was allow a username/email address with 'shit' in it and he insisted since that was part of his name. I'm glad he got his way in the end, but he wasn't being denied the service itself.

  3. Re:Wait, what? by Standard+User+79 · · Score: 5, Informative

    I read the article. They wanted him to change his verizon email address. They were fine with giving him dsl service, etc.. Most likely it was a problem because some programmer hard coded a prof filter in email creation.

  4. Ouch! by beadfulthings · · Score: 5, Informative

    The "National Enquirer" is a notorious scandal sheet.

    The "Philadelphia Inquirer" is a respectable daily newspaper.

    I just felt the need to point that out.

    --
    "Here's what's happening. You're starting to drive like your Dad..." - Red Green
  5. Re:'Swearwords' outdated by GearheadX · · Score: 4, Informative

    It's because words such as this are derived from a 'lower' dialect of English than the English which was spoken by the nobility when the French took over England. A lot of the words we consider swear words today are words derived from the language of the peasants that no noble would be caught dead saying.

  6. Re:Monopoly by MindlessAutomata · · Score: 5, Informative

    Heh, and someone else said SpeakEasy is a competitor in his area, and they provide better service.

    "Monopoly"? You didn't even check; you just want to bitch about big business.

  7. Re:This has nothing to do with his name.. by dotancohen · · Score: 4, Informative

    If I moved to Israel I would hate to be told that "Michael Smith" sounds like a rude word in the local language and I couldn't use my normal email address.

    What does Michael Smith sound like in Hebrew? I cannot think of a single dirty Hebrew phrase that sounds like Michael Smith, especially since Michael is a Hebrew name ("Mi CaEl"- "Who is like God?" in Hebrew).

    Jewish people here occasionally have a chuckle at the name of our Friends Of The Zoos society.

    Potz is more of a Yiddish term than Hebrew, though I do believe that most American Jews are of Yiddish-language decent. In any case, nice one! The Kia car company is another funny one in Hebrew, the name means "vomit".

    --
    It is dangerous to be right when the government is wrong.