Infineon Chipset May Be Cause of IPhone 3G Issues
JagsLive sends along a CNet blog piece about a plausible theory to explain the iPhone 3G connection problems many users have experienced. Apple has not acknowledged any such problems. "Richard Windsor of Nomura published a research note... Tuesday singling out the iPhone 3G's chipset, made by Infineon, as the probable culprit for the reception problems we reported on Monday. The dropped calls, service interruptions, and abrupt network switches experienced by iPhone 3G users reminded Windsor of similar complaints five years ago, when 3G phones were first launched in Europe. 'We believe that these issues are typical of an immature chipset and radio protocol stack where we are almost certain that Infineon is the 3G supplier,' Windsor wrote. 'This is not surprising as the Infineon 3G chipset solution has never really been tested in the hands of users. Some people will not experience these problems as it is only in areas where the radio signal weakens that the immaturity of the stack really shows.'"
...and what qualifications does he possess to comment on the possible cause of the alleged iPhone reception issues?
Seriously. This story is being widely distributed, but I have yet to see anyone ask about his credentials. Is he an electrical engineer with expertise in the design of cellular technology?
As far as I can tell, he's some financial analyst. So why would anyone consider him a credible source? Since when are the speculations of a financial analyst regarding the rather esoteric realm of RF engineering considered valid.
Am I missing something? Does someone know about his background?
No, the problem is that the fan base is insane and expectations are through the roof. If two blackberries in a million are faulty, it'll never make it onto slashdot. The two account execs who own them just don't care about the product enough to bitch. If two iPhones in a million show up with some hairline cracks on them, all of a sudden it's on Consumerist and MacRumors and every other tech website.
Sorry, but all products have flaws. You're delusional if you think that even 1% of companies are able to find all the bugs in their product before it makes it out the door. Even my f-ing Honda has had recalls.
I think the goal is consumer satisfaction, and Apple has consistently proven themselves capable in delivering a product that people love. The problem is that people love it so very, very much that they're willing to spend 30 hours posting about perceived slowness in the interface or perceived slowness in download speeds. Ultimately, no one is producing a product like the iPhone that surpasses the iPhone's user experience, and that counts for a lot.
What we have here are consumers behaving like battered wives. This joker accepts that ten thousand dollars is not enough to expect the most basic utility of a product. There are those who would criticize another consumer for complaining about getting an iPhone (or Yaris, or Xbox, or iPod, or MacBook, or...) that is a lemon. That is how badly misused they have been by our consumerist system. When we buy a product and it doesn't work, we should blame ourselves for not having spent enough money, or, get this one, for expecting too much.
No wonder corporations are having such an easy time replacing government in sovereign nations. Consumers don't even have enough self-respect to expect the most basic value from a product (or service). This has got to be related to the reason people vote Republican, even faced with incontrovertible evidence that it is against their own best interests.
I don't know about you, but this seems like a pretty shitty way to live. If the public were my sister, and her husband were to treat her the way the corporate culture treats consumers, I would tell her to divorce the bastard, or perhaps poison his coffee.
You are welcome on my lawn.