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Six Questions To Ask Before Telecommuting

Lucas123 writes "With gas prices 30% higher this summer over last, telecommuting is back on everyone's radar. According to a Computerworld story, however, IT and telecommuting don't have a great record of success. For example, citing negative impacts on productivity, HP ended its telecommuting policy for hundreds of workers two years ago, and this year, Intel began requiring more than half the teleworkers in its IT group to report to the office at least four days a week. So before leaping, some questions you should ask as a manager if you're considering telework include: How will you define and measure performance? Will creativity suffer? What about employees stuck in the office?"

9 of 320 comments (clear)

  1. Re:How likely are your employees likely to slack o by Original+Replica · · Score: 4, Interesting

    Frankly, without someone to poke me with a sharp stick now and then, I wouldn't get much done.

    I sometimes wonder how much gets done even when people are physically present, there is a lot of solitaire and web surfing going on in many offices. Perhaps with a rise in telecommuting we can switch to getting paid for generating x amount of work done instead of x hours in the workplace. It would lead to huge efficiency improvements, and it seems the only practical way to quantify "a days work" telecommuting.

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  2. Anecdotes by dsginter · · Score: 5, Interesting

    A while ago, I was finishing my degree while maintaining a full-time job. I reached a point where I needed to take time off in order to concentrate on one of my classes - so I did. In those two weeks, it immediately became apparent to me that I could not get things done at home (too many distractions), nor at the library (I have to pack up everything in order to use the restroom?).

    So I made the 45 minute trek into work (each way - 1.5 hours round trip) in order to have a productive place to concentrate on The Code. While this is my own experience, I do realize that others can be productive in the middle of the Sahara or in a dimly lit basement. I'm just trying to provide some contrast to this panacea that everyone is painting with telecommuting.

    It doesn't work for everyone.

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  3. Re:so you can make $0 while you wait for other peo by MBCook · · Score: 4, Interesting

    This is the problem I would worry about. I know I've had to wait for others to do their job (due to their own procrastination, etc) so I could get something done that was due already. Heck, anyone who has done a team assignment in middle school has had that experience.

    I have a simple solution to this: every moment I'm working on your project, including waiting on you (and subordinates) because you didn't do what you said you would, I charge you. I'll bill 3 people at once while I wait around. If we pre-arrange that I won't be working during a specific time (because you're busy or whatever) that's fine. But if I am supposed to be fixing your project and I can't because of you, you're still paying.

    Of course, you have to be really really good at your job to be able to get terms like that. That's why pretty much no one would be willing to accept those terms. I know I wouldn't hire someone else with those terms unless I really trusted them. And I wouldn't trust them that much without working with them, which I wouldn't do without....

    I'm with you. The "let's all bill based on actual work and not just 40 hours a week thing" is great in theory but unless you're the guy everyone else is always forced to wait on it won't work out.

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  4. Re:How likely are your employees likely to slack o by Eggplant62 · · Score: 5, Interesting

    I'm the exact opposite. I work for a medical transcription company, managing a team of voice recognition editors/transcriptionists. I work at home, complete telecommute, and I get lots done. I put in a good day's work, I look for and call out problems, and keep tabs on the store basically.

    I have the option of working out on the deck in my yard in summers. If I need to travel for vacation or whatever, I just take my laptop and other gear with me and still catch lines while I'm gone, if I'm really good and bored. Try it, you might like it. To me, work is Slack. Or kill me.

    Praise "Bob"!

  5. Re:so you can make $0 while you wait for other peo by Original+Replica · · Score: 4, Interesting

    so I can mow the lawn,walk the dog,read a book,go jogging,build lego creations with my nephews,take a walk in the park,make a sandwich,etc while I wait for other people to do their job so I can get my done. I'd rather it that way then waiting for someone else, while pretending to be busy in a cubicle. Either way I'll likely have to work after business hours if I am kept waiting too long, but if I am waiting in my home, then those delayed hours aren't detracting so much from my home life.

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    We are all just people.
  6. Re:How likely are your employees likely to slack o by jbengt · · Score: 5, Interesting

    I telecommute one day a week, and, when it comes to getting my jobs done (as opposed to responding to interruptions that I admit also sometimes need to be taken care of) I typically get more done at home than at the office. Today, though I got off to a slow start, I put in a good 8 hours, not needing to stop during for lunch, able to spend a couple of breaks outside in the good weather with our dogs and my son, and finishing some calculations that I haven't had a chance to start for the last two weeks. It also seems to help make the rest of the week in the office much more productive, as it breaks up the drag of what can sometimes otherwise become a monotonous daily routine.

  7. Re:How likely are your employees likely to slack o by Lumpy · · Score: 4, Interesting

    Exactly, and I'm up front with it. Last productivity meeting with the new bosses I sat there and said... I work 2 hours a day, the other 6 I screw off. They know what I do, I laid out a nice huge list at their feet and also mentioned that they would have to hire 2 people at my rate to replace me. I'm arrogant about time because micromanagers are worthless (I said that as well) and when I am needed I work with a vengeance. If you give me useless busywork, I'll do it crappy or not at all.

    I did this the last 5 times I had a productivity meeting with new owners and always end up promoted. Just be up front with them and hold no punches, managers worth working for understand it.

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  8. Re:How likely are your employees likely to slack o by penguin_dance · · Score: 4, Interesting

    I worked at home 3 days a week for about a year. I didn't have a problem getting down to work and the type of work I did--working on the internal web site--either it got done or not so it would be easy enough to determine if someone was goofing off. On the plus side, it saved me a 60-mile round trip commute on those days. I was also able to organize my in-office duties of helping people and meetings so I didn't get constantly interrupted. I was the only technical person in our group so there was no one I was leaving behind to get jealous because my duties were so different from everyone else. My job was ideal for telecommuting. However, I wonder if telecommuting help lead to my eventual layoff. We changed managers...the main problem became, I think, that he thought I was a shared resource. IOW that the monies that paid my salary were shared by the other regional managers who used me to keep their web pages up. Then he found out I came out of his budget. Even though I did work for several regions/sections in my group, this manager's idea of a web page was just uploading documents and putting up a link. It wasn't promoted or to be used to help people--more like a file storage. There was no one else to take over my work, but this manager just didn't care that it got done or left other regions in the lurch. So if you telecommute, beware this: Be sure you 'toot your own horn' and make sure upper management knows all the important work you're doing and your contributions. Otherwise it can be "out of site, out of mind" and when cutbacks come up, if they don't value your work and they don't see you, they might just feel cutting you won't hurt the workload.

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  9. Re:How likely are your employees likely to slack o by KermodeBear · · Score: 4, Interesting

    I'm the exact opposite.

    When I am at home, co-workers can't waddle by my desk and start talking about the weather, or a football game, or what they're going to do that weekend, or some other thing that is wasting my time. And let's not get started with the pointless meetings.

    I grew up with a good work ethic; I suppose that I'm lucky. I work from home three days a week. Those are the three days that I actually get things done. I can start working, get into a groove, and pump out large amounts of good code, or get testing done, or debug problems.

    The two days in the office are a complete waste for me.

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