Slashdot Mirror


TELUS Forcing Customers Off Unlimited Plans

An anonymous reader writes "Canadian telco TELUS sold a bunch of (expensive) Unlimited EV-DO aircard accounts last winter and are now summarily canceling them or forcing people to switch to much less valuable plans. TELUS is citing 'Violations,' but their Terms Of Service (see #5) are utterly vague and self-contradictory. The TELUS plans were marketed as being unlimited, without the soft/hard caps that the other providers had at the time. They were purchased by a lot of rural Canadians who had no other choice except dialup. Now TELUS is forcing everyone to switch from a $75 Unlimited plan to a $65 1GB plan, and canceling those who won't switch. Have a look at the thread at Howardforums, a discussion of the TELUS ToS (in red at the bottom), an EV-DO blogger who's been a victim, a post at Electronista, and of course Verizon getting fined for doing the same thing! Michael Geist has taken an interest as well."

2 of 268 comments (clear)

  1. What??? by Ariastis · · Score: 0, Redundant

    Wireless companies ripping people off???

    Film at 11

  2. Re:Sheeps by Anonymous Coward · · Score: -1, Redundant

    Check out FlexPay from T-Mobile. You don't have to have a contract, and you pay as you go. You are prevented from going over your minutes, and you can choose a good plan to go along with your phone. The only "drawback" is that you pay full price for a phone (no subsidy) -- but that's not that much of a drawback, really.