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Changing Customers Password Without Consent

Posted by samzenpus on from the leave-my-words-alone dept.

risinganger writes "BBC News is reporting that a customer had his password changed without his knowledge. After some less than satisfactory service the customer in question changed his password to 'Llyods is pants.' At some point after that, a member of staff changed the password to 'no it's not.' Requests to change it back to 'Llyods is pants,' 'Barclays is better,' or 'censorship' were met with refusal. Personally I found the original change funny, like the customer did. After all, god forbid a sense of humour rears its ugly head in business. What isn't acceptable is the refusal to change it per the customer's requests after that."

2 of 435 comments (clear)

  1. No wonder it didn't work! by EmbeddedJanitor · · Score: 0, Offtopic

    Shit.

    --
    Engineering is the art of compromise.
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