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AT&T Slaps Family With a $19,370 Cell Phone Bill

theodp writes "Mama, don't let your babies send e-mail and photos from Vancouver. A Portland family racked up nearly $20,000 in charges on their AT&T bill after their son headed north to Vancouver and used a laptop with an AirCard twenty-one times to send photos and e-mails back home. The family said they wished they would have received some kind of warning before receiving their chock-full-of-international-fees 200-page bill in the mail for $19,370. Guess they didn't read the fine print in that 'Stay connected whether you are traveling across town, the US, or the world' AT&T AirCard pitch. Hey, at least it wasn't $85,000."

6 of 725 comments (clear)

  1. So? by east+coast · · Score: 0, Troll

    Are we suppose to be outraged or amused? I really don't see the point in this story aside from maybe a cautionary tale.

    Slow news day, I guess.

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    Dedicated Cthulhu Cultist since 4523 BC.
  2. Re:Disgusted by DaveV1.0 · · Score: 0, Troll

    Yes, because everyone needs to be treated like a two year-old. No, we can't expect people to act like adults and be responsible for their own actions.

    I am disgusted with you and everyone like you, people who think that no one should be responsible themselves.

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    There is no "-1 offended" or "-1 you don't agree with me" mod options for a reason.
  3. Re:Oh Noes! by vk2 · · Score: 0, Troll

    So? Don't sign it. It is exactly this kind of mentality that has brought down the housing market. I am not denying that there was mortgage broker/financing fraud involved in the current housing market crisis - but majority of them are people failing to understand the loan terms and/or believing that the market always goes up and they will find a bigger sucker to sell the house at an inflated price. Prime example of Darwin's theory. Family has only two options - learn from this and never sign anything without knowing what they are signing or get decimated financially by recklessly signing contracts that they cannot honor. News items like these are brought into limelight to create unwarranted sympathy to this family and ultimately get ATT reduce the bill. Remember Walmart?

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    No Sig for you.!
  4. Re:Disgusted by DaveV1.0 · · Score: 0, Troll

    Fuck you. I am not responsible for YOUR stupidity. Being an adult means taking responsibility for yourself and it has nothing to do with anyone being "nice".

    Grow up and quit expecting everyone to "be nice" and pull you out of the holes you dig.

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    There is no "-1 offended" or "-1 you don't agree with me" mod options for a reason.
  5. Re:Apple? by electrictroy · · Score: 0, Troll

    I don't believe Jobs, Gates, or any other CEO is obligated to do anything. I was refuting the ridiculous claim by SuperKendall that "if this somehow was possible, I'm confident Steve Jobs would step in and either set AT&T straight or foot the bill himself."

    It did happen about a year ago (when Iphone was still new and te kinks were being worked-out), and Jobs did absolutely nothing. Therefore SuperKendall was wrong.

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    The government is not your daddy. Its purpose is not to raid middle-class neighbors' wallets and give it to you.
  6. Re:Disgusted by DaveV1.0 · · Score: 0, Troll

    You are too fucking stupid to live. If you are so much of a lazy, whining shithead, that you can't be bothered to know what you are paying for, maybe you shouldn't have a cell phone. And, if you are so incompetent as to not be able to say within the limits you, yourself, chose, maybe your should just shut the fuck up.

    The service provider should institute a cap because you are incompetent? Is that when you are going to piss your pants over having a cap instead of unlimited service?

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    There is no "-1 offended" or "-1 you don't agree with me" mod options for a reason.