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AT&T Buries ToS Changes In 2500-Page Guide
JagsLive points out a story from the business section of the L.A. Times which begins: "Judging from the phone company's voluminous new online customer manual, if you have a problem with your bill, too bad: AT&T has sent customers an 8,000-word service agreement that, among other things, says people will be given 30-day notice of price increases only when 'commercially reasonable' and that you can't sue the company. Oh, and if you don't like AT&T's terms — providing you can make your way through the company's 2,500-page 'guidebook' — your only recourse is to cancel service."
Wow, not only are you wrong, but you chose to be wrong in, to paraphrase the Daily Show, the douchiest way possible.
Illegal contracts are unenforcable. Period. End of story.
Waivers are only legal if they meet certain conditions. They must be clear, they can only waive neglegence (IE: not intentional harm), they must be unambiguous and clear, they must be between two parties with equal bargaining power, and they can not be applied to essential services.
It's entirely possible to argue that this clause is overly broad, between two parties with unequal bargaining power, and it for an essential service, thus making it null and void.