Slashdot Mirror


AT&T Buries ToS Changes In 2500-Page Guide

JagsLive points out a story from the business section of the L.A. Times which begins: "Judging from the phone company's voluminous new online customer manual, if you have a problem with your bill, too bad: AT&T has sent customers an 8,000-word service agreement that, among other things, says people will be given 30-day notice of price increases only when 'commercially reasonable' and that you can't sue the company. Oh, and if you don't like AT&T's terms — providing you can make your way through the company's 2,500-page 'guidebook' — your only recourse is to cancel service."

2 of 99 comments (clear)

  1. Here is my brick. by Shikaku · · Score: 5, Insightful

    Upon receipt of said brick through your building, you accept, without any consent to agreement:

    1. That the brick thrower shall not be held accountable for any damage, whether
    accidental or purposeful, or any other damage caused at any point in time, espec
    ially before the brick was thrown.

    2. That you will only use your bare hands to pick up the damage caused by this brick.

    3. That you accept these terms.

  2. Re:AT&T by adpsimpson · · Score: 5, Insightful

    Certainly in the UK, a contract which refuses legal recourse (ie "You can't take us to court") is illegal and, therefore, that clause is automatically null and void.

    On top of that, courts don't look too kindly on companies attempting to enforce illegal contractual clauses.

    Do Americans not have this same protection?

    --
    Is crushing a suspect's child's testicles illegal?
    John Yoo: "No, [if] the President thinks he needs to do that."