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EA Hit By Class-Action Suit Over Spore DRM
The ever-growing unrest caused by the DRM involved with EA's launch of Spore came to a head on Monday. A woman named Melissa Thomas filed a class-action lawsuit against EA for their inclusion of the SecuROM copy-protection software with Spore. This comes after protests of the game's DRM ranged from a bombardment of poor Amazon reviews to in-game designs decrying EA and its policies. Some of those policies were eased, but EA has also threatened to ban players for even discussing SecuROM on their forums. The court documents (PDF) allege:
"What purchasers are not told is that, included in the purchase, installation, and operation of Spore is a second, undisclosed program. The name of the second program is SecuROM ... Consumers are given no control, rights, or options over SecuROM. ... Electronic Arts intentionally did not disclose to any such purchasers that the Spore game disk also possessed a second, hidden program which secretly installed to the command and control center of the computer."
The ban in question is on EA's forums, not from the game.
And the EULA is printed on the outside of the box?
Boycotting is fine if you can manage the sacrifice yourself. But if you still want the game, but you would just rather not see malware attached in future editions, a suit works out better -- hits them, potentially, in the wallet due to the settlement and negative image portrayal.
That would be the Battle Bridge, just go up Turbolift-14, all the way to the top. Can't miss it.
Boycotting doesn't work anymore. I have been boycotting most music for years, yet the music companies just point their finger and blame the drop in sales to pirates. Software companies will do the same thing.
We were all warned a long time ago that MS products sucked, remember the Magic 8 Ball said, "Outlook not so good"
Several times in the PDF, the word "uninstallable" is used. However, it is used incorrectly. If the program actually were "uninstallable", then one of two things would be the case: (1) you would be able to uninstall it, or (2) you would not be able to install it.
Neither of these is the case. I believe the word the author was looking for was "ununinstallable", meaning that it could not be uninstalled.
Let's hope the lawsuit is undismissable because of this typo.
davidh
What a BS summary of the article. I generally don't RTFA but this time I did, and it revealed a seedy-as-I've-ever-seen summary. People aren't getting banned for talking about DRM. They are being banned for being jackasses when they talk about DRM.
Correct. It's way too sensationalist. The moderator (who was obviously just fed up but spoke out of line) was threatening to ban people for starting flame wars on the forums, but the official response:
"We are happy to support healthy exchanges on the forums. And people will only get banned for breaking the rules. Discussing DRM is not breaking the rules - and as long as it is a civil conversation, it's cool with us," said "Maxislucky".
Much less dramatic, no? I know DRM is nasty, but any sort of credibility of news reporting is lost when this happens. Maybe I'm becoming more aware of it, or maybe it's happening more and more. It's hard to say...
Irony: Agile development has too much intertia to be abandoned now.
Spore's EULA.
Granted, I think it's sad that users of a game need to go over a EULA to feel good about their purchase but I guess that is the nature of the beast today.
Dedicated Cthulhu Cultist since 4523 BC.
No, but the EULA is displayed when you want to install the game
Ohhhh, you mean the click-through "contract" that is only available for viewing AFTER the game is purchased and rendered non-returnable. Gotya.
So, care to explain to me what I should do the next time I do not agree to an EULA? I prefer a solution that won't get me laughed out of a store or off the phone, if you could.
Check out StarDock's Gamers' Bill of Rights. http://www.stardock.com/about/newsitem.asp?id=1095
Sins of a Solar Empire is an excellent RTS game, with frequent major updates.
A One that isn't cold, is scarcely a One at all.
It worked in the eighties. The major game writing software houses had DRM, the indies didn't. The indies were ironically the guys like Carmak and Broussard who were putting out shareware and are now running the big game companies.
"Don't trust anyone over 25" - Cory Doctorow ;)
Free Martian Whores!
The EULA probably does not cover that secuROM stays on your harddrive, even after removal of Spore. This lawsuit might put EA into the position that it has to release some kind of removal tool. But even without the lawsuit I think EA should remove all Spore related software when you deinstall it.
"Don't trust anyone under 25" - Everybody over 25 ;)
While I hear what you're saying and I'm sure it's right on the personal level, it's not like EMI went to heaven when they started carrying iTunes plus DRM-free songs. Same with Amazon and all the others selling music from the big bands (and there's always emusic and the like but that's really a mainstream vs independent issue), the signals aren't exactly loud and clear that no DRM equals more profit. At least here on slashdot there's always someone complaining it's not FLAC at AllOfMp3 prices with a Linux client or somesuch. It's possible that the DRM companies are pissing in the common pool but if the DRM and DRM-free shops are hit equally hard then the message is just lost along with all the economic ups and downs, consumer trends and all that hits the industry as a whole. Plus people aren't exactly binary, some love their bands and hate DRM but still end up buying some things they simply "must have" and others not. Also album sales are notoriously difficult to predict, so a few percent here and there is completely drown out by the record being a hit or a flop anyway, it needs to be clear that DRM flops, no DRM tops. It's just not that clear and I don't think there's enough people with you to get that message across.
Live today, because you never know what tomorrow brings
"Trust anyone who is 25" -25 year olds
It's been a long time.
and do the same for any other DRM laden product, it'll teach the manufacturers quickly to stay away from DRM.
Note to everybody: This comes up in every single thread about DRM and it's always debunked in every single thread. Boycotting will not do anything to get a company to change its mind about DRM. Your lack of a purchase cannot be distinguished from a lack of interest, a pirated copy, or even a slow economy. Boycotting will never work with creative products like movies, music, or video games. It works on products such as Coca Cola. That's because the company can see a change in the average number of sales. With products like video games, a boycott cannot be measured.
Please stop suggesting it. Please stop modding it up. It is not a solution. One-star reviews on Amazon worked, being silent did not. Shush.
"I like to lick butts!" by MobileTatsu-NJG (#32700246) (Score:5, Informative)
My loathing of DRM software is clashing horribly with my abhorrence of class-action lawsuits! What ever shall I do??
I guess I'll go play Spore until I decide.
I purchased Spore ( The Galactic edition ) from Amazon on September 8th, for overnight delivery.
I could not get it installed. After 11 days of going back and forth with EA tech support, EA informed me that they assigned the software key to someone else on September 7th. EA's solution, "return the software to my place of purchase".
Sounds great, but companies such as EA have told vendors not to take returns on software that is no longer in the shrinkwrap.
I have pointed out to EA that the only viable solution is for them to issue me a new key.
I have heard nothing from EA on this since Saturday.
Maybe it is time to fire up the lawyers. EA took my money, and has not given me a product in exchange.
I don't buy that argument about console DRM. Sure, its hard(er) to burn games on consoles but there is one stark difference with more or less all console games: I can eject my disc, take it to my mates house, pop it in his console and play it there. I can also re sell my used games and there is an avid market for this, hell the two biggest ps3 titles this year have been available for swap for "6 used ps2 games" at many stores around the place.
DRM on the PC exists explicitly to prevent you from doing any of this. I don't see why. I don't see why you can re sell a console game and not a pc game? I don't see why you can share your console games with your friends and not your pc games? Plus there is little if any difference with the levels of piracy on consoles, I'm not exactly up to speed with current gen mod chipping but last gen was ridiculous. It was EASIER to pirate games on the ps2 and xbox than on a pc, if you got a mod chip, which everyone did, especially the non geeks. Seems everyone knew someone who would install that chip for $100, and everyone did it, and everyone had a stupidly large stack of ripped games.
There is an elephant i nthe room that nobody seems to bring up in these debates. This DRM stuff is not about controlling piracy, this is about controlling your purchasing decisions. They should call it 'digital revenue mangement'.
Economy 101: Boycotts do not work in a monopoly or oligopoly market.
That's why boycotts on oil companies never worked and never changed anything - you can't just go and buy something else instead.
If your options were "Spore with DRM" and "Spore without DRM", it would be easy to vote with your dollars. But your choice is "Spore with DRM" and "no Spore", which leaves you no choice that transports a message, because "no purchase" is not an event and thus does not trigger a response. Publicly saying you "would have bought, but reconsidered" as happens on Amazon, is the closest you get.
Assorted stuff I do sometimes: Lemuria.org
Don't trust anyone under 25" - Sauron
It's not a unique game. It's just like every other life/city/god sim you can think of. The game isn't that great.
Piracy SHOULDN'T be the answer. Invasive DRM is as bad, if not worse, than poorly programed game.
If anyone remembers FADE they'd know what truly fucked copy protection is. I had an original version of both Operation Flashpoint and the first expansion pack. I loved it. Until fade kicked in. I bought the game, but Codemasters FADE system decided that I wasn't. Gameplay degraded to the level where it was impossible to play.
I boycotted Codemasters for ages, didn't help. It was only when FADE received enough (almost any customer with ability to write) complaints that it was canned.
I for one refuse to buy this game due to the intrusive DRM. While I'm no Valve fanboy, I REALLY like Steam. It's the ultimate DRM without being fucked about it.
True, you need a decent internet connection, and need to be prepared for it to crash occasionally, but at least it doesn't fuck with the rest of my computer. I can reinstall windows on a different drive to the install and just run it. No install, nothing. It just works.
I can backup my games to disc, I can take them to a friend's house, install them, play them. Hell, even leave them installed and let the friend play when I'm not on.