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Quarter of Workers' Time Online Is Personal

sloit writes "Most people spend more than 25 per cent of their time online at work on personal activities. And 80 per cent of emails sent by volume in the workplace are personal. Bosses often have no way of tracking Internet activity or policies to define what staff can and cannot do. Paul Hortop, who reviews company network security for consultancy Voco, said the most common websites visited by personal web surfers were online trading sites, instant messaging/chat services and peer-to-peer sharing sites (allowing movie, music and software sharing)."

5 of 248 comments (clear)

  1. No way of tracking? by Serenissima · · Score: 4, Interesting

    Bosses often have no way of tracking Internet activity

    Bosses have no way of tracking Internet activity? Maybe they should read the rest of the article...

    Paul Hortop, who reviews company network security for consultancy Voco, said the most common websites visited by personal web surfers were online trading sites, instant messaging/chat services and peer-to-peer sharing sites (allowing movie, music and software sharing)."

    Seems like they can track Internet activity pretty well?

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  2. Re:only a quarter? by tompaulco · · Score: 5, Interesting

    I'd call 25% below the radar. They obviously don't take into account multitasking because I spend most of my day doing at least two things. I have gmail and slashdot up almost 100% of my day, but that doesn't mean I spend 25% of my day doing them. I'm usually browsing slashdot while waiting for my query to run, or while sitting on a conference call. With overtime and multitasking, I'd say there are well over 300% in my day as it is, so 25% is less than the average smoker spends outside every day.
    As far as 80% of e-mails being personal, my experience in the work environment is that this is probably off by at least an order of magnitude. On my work e-mail, I easily get 200 work related e-mails for every personal one, and even that is only if I consider non-work related snide comments in response to work related emails to be personal. Some of the guys at work like to send each other youtube links and forward each other urban legends, but there is no way it is 80% of their emails. Now if you consider that 90% of work related emails are unnecessary then yes I'd guess that you get about 4 personal e-mails for every useful work related e-mail.

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  3. What about the other 75% by wonkavader · · Score: 4, Interesting

    Am the only person who thinks that it's amazing that many workers spend 75% of their on-line time doing work for their company? How much work can you do for your company on the web? I know there are specific jobs which require it, but most workers?

    We provide web access for all workers because there's that 10% or 5% of the time they use it where it's actually necessary for the company. We also provide it, sometimes, to improve their quality of life, and reduce the amount of time they spend away from the job on personal stuff.

    Doesn't the 25% number seem absurdly low?

  4. Re:Unlikely To Change by jcnnghm · · Score: 5, Interesting

    To take this a bit further, I was working with a financial services company, and for years the staff was allowed to listen to internet radio at their desks, which virtually everyone did. Recently, their partner company was taken over my a much larger organization, that filtered out the internet radio as well as many other "time wasters" with their web filtering.

    Not only did this filtering interfere with getting actual work done (e.g. couldn't access some websites that could provide valuable information), they found that at the end of the quarter productivity had dropped a full 15%. The internet radio helped prevent the mental fatigue associated with performing mentally taxing tasks all day. Sometimes people need a context switch to stay productive.

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  5. Re:Unlikely To Change by MBGMorden · · Score: 4, Interesting

    The "context switch" you mention is incredibly important. I have pretty varied responsibility at work (the downside of working in an IT department with a total staff of 12 people). Sometimes I'll be doing almost nothing but coding for days on end - sometimes I'll have nothing at all to do. Sometimes I'll have email server issues. Right now I'm manually creating a conversion table to switch a land classification system in one old system to a better system that we're implementing. In short, sometimes my work gets monotonous.

    I've found that if I stick to it straight for hours on end, not only do I get cranky and less productive, but I also feel so drained that I often don't even feel like doing anything when I get home. So, I take an approach of working diligently for 40-45 minutes, and then going off and doing something else (personal email, Slashdot, whatever) for 10-15 minutes. Doing that I generally get more done and feel much less drained when I get home at the end of the day. You just have to have something to break up the chores that you have to perform.

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