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Netbook Return Rates Much Higher For Linux Than Windows

Posted by Soulskill on from the old-dogs-new-tricks-etc. dept.

ivoras writes "An interview with MSI's director of US Sales, Andy Tung, contains this interesting snippet: "We have done a lot of studies on the return rates and haven't really talked about it much until now. Our internal research has shown that the return of netbooks is higher than regular notebooks, but the main cause of that is Linux. People would love to pay $299 or $399 but they don't know what they get until they open the box. They start playing around with Linux and start realizing that it's not what they are used to. They don't want to spend time to learn it so they bring it back to the store. The return rate is at least four times higher for Linux netbooks than Windows XP netbooks.'"

3 of 663 comments (clear)

  1. Which retailers? by Anonymous Coward · · Score: 5, Funny

    And are they selling the returned notebooks at a big discount?

  2. Re:This is why the Microsoft monoculture is bad by jonaskoelker · · Score: 5, Funny

    just like everyone's more or less DVD-player-literate.

    <blink>12:00</blink>

  3. Re:they don't know what they get until they open t by linhares · · Score: 5, Funny

    Or, it's the case of people having other, more interesting things to spend their time learning. I used to be a computer geek, but now stuff like OS' bore the living shit out of me. I have -zero- interest in dicking around with a computer any more than I have to. I have a lot more interesting things to do ,like running my business, fixing up my house, studying art, whatever. I wouldn't bother with Linux because to me, it's a complete and total waste of my time.

    Hi, Nice point. I am sending you a file called FUNNY_SEXY_PAYPAL_KEYLOGGER.exe, and you are so going to love it. It's like, well, I won't spoil the fun. Let me just say it: it will drive you nuts!