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Jason Fried On Focus and Avoiding Interruptions

BigTimOBrien writes "Jason Fried, founder of 37signals, talks about the day-to-day operations of 37signals. How does the company work, and what are the guiding principles behind the design of Basecamp and Campfire? He talks about the importance of avoiding interruptions and the relative unimportance of both physical space and mandatory meetings."

12 of 102 comments (clear)

  1. If you've never heard of them by CRCulver · · Score: 4, Interesting

    I've never heard of the company, though I'm pretty clued up with the tech world, and I suspect others are in the same boat. FTA:

    So 37signals; we do a few different things. But primarily we design web-based applications for collaboration for small business. So you can share to-do lists. You can share ideas. You can share calendars and files and things like that with clients, or just internally online. Basecamp, Highrise, Backpack, Campfire; those are our main products. We've also written a couple of books. And we do a lot of speaking around the country about our ideas about business and entrepreneurship and things like that.

    1. Re:If you've never heard of them by mini+me · · Score: 5, Informative

      They are also the guys behind Ruby on Rails. Considering that topic is brought up quite often on Slashdot, I'm sure most people here have heard of it.

    2. Re:If you've never heard of them by ednopantz · · Score: 4, Funny

      These are the guys who say: "Get Real"

      meaning: Release your software with less features than your customers want. Users who ask for features are assholes. We know what you need. You don't. //Why we stopped using basecamp

    3. Re:If you've never heard of them by NoNeeeed · · Score: 5, Insightful

      You have just helped demonstrate their point.

      If you don't like their product then you are free to use something else, a huge number of people are very happy with their products. If they tried to provide everything that you, and everyone, else wants (which will of course be different things), then the end result would be a mess. There are *always* people who don't like a product. 37s are just honest about this and don't try to make out that their products will be right for everyone.

      Out of curiosity, what did you move to? Basecamp is too expensive for me, so I'm on the lookout for something that that does that kind of job.

      Paul

  2. Meetings Suck by canUbeleiveIT · · Score: 4, Interesting

    I'm not sure that Fried's philosophy will continue to hold up if 37signals grows much more, but I like his point-of-view about meetings and work flow.

    I have found meetings to be an extraordinary waste of time in most cases, and often the result of lack of leadership and/or organizational ability on the part of those in charge. I was recently on the board of a very small non-for-profit charity that had weekly two-hour meetings. The "leader" of the organization claimed that he needed the two hours every week to "vision-cast," but--being a typical political flack--what he really wanted to do was hear himself talk and also to run every little matter past the board so that he could cover his ass instead of just making the decisions he was paid to make.

    I quit after about ten months of that. The organization folded soon thereafter when donors stopped giving due to a ridiculous administrative overhead.

    1. Re:Meetings Suck by SanityInAnarchy · · Score: 5, Interesting

      Not all meetings.

      I work for a company that has very few meetings -- basically, we do a Scrum-style meeting every day, and that's it. The rest is just impromptu discussions -- we're all close enough that if there's an urgent question, or something which can't be communicated well via Trac or email, we walk over and talk about it.

      Now, the Scrum alone might add up to an hour a week, but I think it's worth it -- makes it a lot easier to figure out who's stuck, and who can help, that kind of thing. And if it sucked, hey, it's over in 10 minutes.

      It sounds like what you had wasn't a meeting, it was a lecture. Lectures do suck.

      --
      Don't thank God, thank a doctor!
  3. But... by Oligonicella · · Score: 4, Funny

    I don't care what Jason is fried on, getting high is not the answer.

    1. Re:But... by Odin's+Raven · · Score: 4, Interesting

      I don't care what Jason is fried on, getting high is not the answer.

      Dude, like seriously man - if getting high is not the answer, then you're asking the wrong question...

      --
      A marriage is always made up of two people who are prepared to swear that only the other one snores.
  4. but his "campfire" sessions are just meetings by petes_PoV · · Score: 4, Interesting
    ... and just as annoying as a source of interruptions, too.

    It seems that he says one thing and then instantly contradicts himself. Yes, too many meetings are bad - as are interruptions (at least for the interruptee, presumably the interrupter achieves their goals). However, having someone continually IM'ing you (or whatever - all these things are basically as bad as each other) is just as much a distraction and source of interruptions.

    Oh yes, and making dumb statements like

    It's really hard to change that organization if you don't have the power to change it

    doesn't make him sound like he knows what he's talking about - either

    --
    politicians are like babies' nappies: they should both be changed regularly and for the same reasons
  5. Re:So basically.... by NoNeeeed · · Score: 4, Insightful

    This thread will be nothing but one big slashvertisement for some company that nobody would otherwise know or care about.

    You mean, apart from the several hundred thousand readers of their blogs on management and software development.

    Or indeed many people who use Ruby on Rails? They are the guys behind that. Whether you use/like it, you have probably heard of it.

    Just because you don't know who they are, doesn't mean that others don't, and it doesn't stop what they have to say being interesting.

    Perhaps we should have no more articles that mention any companies, just in case you don't know who they are?

  6. Probably not lecture by Moraelin · · Score: 4, Insightful

    While I'll aggree with your main point, actually, it doesn't sound to me like he was having a lecture kind of meeting. A lecture at least involves someone, essentially, telling you, "I know how it's done, I decided it's done this way, I'll tell you in detail how." YMMV, but that's the basic idea. The meetings he's talking about, if I understood him right, are more the kind where someone doesn't want to be personally responsible for taking any decision. Quite the opposite. If he can't back out in dumbly applying some semi-irrelevant regulation or rule, he'll back out into, basically, "we all talked about it until everyone was too bored to give a shit any more, therefore we _all_ took that decision, therefore _I_ am not to blame." That is, if a decision is taken at all. Some end without anything being achieved whatsoever.

    --
    A polar bear is a cartesian bear after a coordinate transform.
  7. 10 people? by rtechie · · Score: 4, Funny

    37signals is a 10 man shop. Why is this guy considered an organizational guru given that he runs such a tiny organization? Your average World of Warcraft raid beats the organizational challenges he is facing.