Yahoo Changes User Profiles, To Massive Outrage

Wiseleo writes "Yahoo decided to massively screw up their entire userbase by changing all user profiles to blank. No warning, no automated way to get data back, and other unwanted changes. The blog has such choice quotes as 'We know this has been a rough transition for some of you and, and are committed to helping you use, understand, and (hopefully) enjoy your new profile,' and, 'We also know lots of you worked hard on your old profiles and want your data. If you feel like you're missing data, we've saved a copy of your old profile (and alias) and our Customer Care team can retrieve this information. You won't, however, be able to revert back to your old profile format, but you will be able to get any data that you think is missing. To do this, please go here to contact Customer Care.' There were 850 comments posted, all negative, on the first day. There are hundreds more today. There is even more outrage on the Yahoo Messenger blog."

Comments

I wonder what people are thinking

[HBI]

I mean, doing business with Yahoo has been bad business for years now. And people are surprised that Yahoo just doesn't give a shit? Why would you use their services? They've been customer-unfriendly at least since the dot-com thing went south.

I was kinda hoping Microsoft would buy them so a few dozen bil of their funds would wink out of existence over a couple years. This Google ad deal is far less satisfying.