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EA Forum Ban Will Now Mean EA Game Ban

An anonymous reader writes "A post on the EA Support Forums from APOC, online community manager for Electronic Arts, outlines a new policy for their new forums, saying users who earn a ban based on their behavior in the forums will be locked out of all of the EA games tied to that account: 'Well, its actually going to be a bit nastier for those who get banned. Your forum account will be directly tied to your Master EA Account, so if we ban you on the forums, you would be banned from the game as well since the login process is the same. And you'd actually be banned from your other EA games as well since it's all tied to your account. So if you have SPORE and Red Alert 3 and you get yourself banned on our forums or in-game, well, your SPORE account would be banned to. It's all one in the same, so I strongly recommend people play nice and act mature. All in all, we expect people to come on here and abide by our ToS. We hate banning people, it makes our lives a lot tougher, but it's what we have to do.'" Update: 10/31 12:36 GMT by T : Not so! Pandanapper writes "After a flood of complaints the EA community moderator APOC corrects his statement about how banning you from the forums bans you from your game access as well:"That said, the previous statement I made recently (that's being quoted on the blogs) was inaccurate and a mistake on my part. I had a misunderstanding with regards to our new upcoming forums and website and never meant to infer that if we ban or suspend you on the forums, you would be banned in-game as well. This is not correct, my mistake, my bad."

8 of 549 comments (clear)

  1. No it will not by Anonymous Coward · · Score: 5, Informative
  2. story is completely false by Edgewize · · Score: 5, Informative

    http://www.shacknews.com/onearticle.x/55656

    Posting in EA Forums is enabled by an EA Nucleus account -- but access to the forums and access to the games are separate. Players who have been banned from EA Forums are not automatically banned from online access to their other EA games. Players can be banned if they breach the Terms of Service or Code of Conduct in a forum, game or service. Each forum, game and service is managed independently by customer support representatives responsible for that specific forum, game or service.

    1. Re:story is completely false by Sibko · · Score: 2, Informative

      The story is not false, just outdated. First an EA representative says if you're banned from the forums, you're banned in all EA games everywhere.

      Then EA receives backlash from the community.

      Slashdot posts story.

      Suddenly it turns out this guy was totally wrong about the banning system, and was just talking out his arse.

      Given EA's history, I know which side I'm leaning [actually, practically falling over] to.

  3. And now it's official. by SiriusStarr · · Score: 2, Informative

    I never buy another EA game. I was going to buy Dead Space, but since it's apparently no longer possible to actually buy an EA game, I guess I'll just pirate it. Sad they lost someone who was actually going to pay money for their games and sadder still that they don't care.

    --
    Fear the penguin.
  4. Misunderstanding... by Anonymous Coward · · Score: 1, Informative

    Tag this article misunderstanding. The moderator to made the original post has since corrected himself.

    1. Re:Misunderstanding... by The+Moof · · Score: 4, Informative

      A year? This is the second time in 2 months this exact situation has come up:
      Moderator: "Vicious bans about for badmouthing (EA Game of choice)!"
      Public: *outcry*
      Moderator: "I mean.. uh.. never mind!"
      EA: "He doesn't actually work for us, he's a community volunteer." (Link)
      It happened when Spore was released and the DRM was a hot topic on the forums.

    2. Re:Misunderstanding... by Hal_Porter · · Score: 5, Informative

      Look at this quote from here though

      http://forums.ea.com/mboards/thread.jspa?threadID=457006

      First the mod says that bans from the forums don't mean a ban from the games a bit later some other EA guy says this

      Elearen (EA.com)
      tbh I would rather that forum behaviour did affect online availability.

      It would tie in with the TOS quite nicely.

      http://www.ea.com/global/legal/tos.jsp

      And the TOS he links to says this

      EA may terminate any EA Service at any time by giving you notice of such termination within the time period specified when you joined the particular EA Service, or if no time period for notice of termination was specified, then within thirty (30) days of the date such notice is posted on the applicable EA Service.

      EA may also terminate your Account(s) (and access to all related entitlements) for violation of this Terms of Service, illegal or improper use of your Account, or illegal or improper use of EA Services, products, or EA's Intellectual Property. You may lose your user names and personas as a result of Account termination. If you have more than one Account, EA may terminate all of your Accounts and all related entitlements. EA may issue you a warning, or EA may immediately terminate any and all Accounts that you have established. You acknowledge that EA is not required to provide you notice before terminating your Account(s). If EA terminates your Account, you may not participate in an EA Service again without EA's express permission. To participate in an EA Service, contact support.ea.com EA reserves the right to refuse to keep Accounts for, and provide EA Services to, any individual. You may not allow individuals whose Accounts have been terminated by EA to use your Account.

      If your Account, or a particular subscription for an EA Service associated with your Account, is terminated, no refund will be granted; no online time or other credits (e.g., points in an online game) will be credited to you or converted to cash or other form of reimbursement, and you will have no further access to your Account or entitlements associated with your Account or the particular EA Service (such as points, tokens or other digital items).

      Seems like the Mod announced the draconian new policy that he can ban you not just from the forums but from all the games you've bought with no refund, a shitstorm erupted and he clarified things that that was not the policy. But it is in the TOS as the other EA guy pointed out.

      --
      echo -e 'global _start\n _start:\n mov eax, 2\n int 80h\n jmp _start' > a.asm; nasm a.asm -f elf; ld a.o -o a;
  5. Re:No different than bars and restaurants by IHC+Navistar · · Score: 4, Informative

    "They don't care if you already paid for your meal, if you're abusing the wait staff, they can kick you out."

    They *do* care if you paid for your meal. If you are abusing the wait staff because you aren't getting your meal, they are legally obligated to refung you your money. In this case, if you aren't getting the service you paid for, then they are legally obligated to refund you your money, regardless of how you act. However, they can kick you out, but not without your money.

    Being a jerk, to a degree, is completely legal. Taken too far, being a jerk can be Disturbing the peace, which is illegal in a public place. In a private setting, it is completely legal, but you can be asked to leave. Taking money and not providing the service or product that was purchased, to any degree, is theft and fraud. Theft and fraud are far worse than disturbing the peace or being asked to leave.

    Thankfully, being a dick is legal, and theft and fraud are not.

    Regardless of what their TOS states, if they remove functionality from a game package that you paid for, they are legally obligated to refund you your purchase cost, regardless of what their TOS says.

    --
    Knowing Google's lust for data collection, the Soviet Union is still alive and well inside the psyche of Sergey Brin....