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Microsoft Begs Hardware Makers To Take Support Seriously

Banana ricotta pancakes writes "Microsoft has confirmed that there will be a widespread public beta of Windows 7 in early 2009, while urging device manufacturers to start immediate testing with its pre-beta release to avoid the widespread hardware compatibility problems that contributed so much to the negative perception of Vista. 'There is not another WinHEC planned before Windows 7 is released,' Microsoft has warned them. Better hope that testing goes well."

23 of 543 comments (clear)

  1. Seems to me like a bit of a role reversal by NoobixCube · · Score: 4, Interesting

    Now that Microsoft are feeling the pinch of competition, they no longer have hardware manufacturers over a barrel. The hardware manufacturers now have the power to control the public perception of Windows, rather than Windows controlling the perception of hardware.

    --
    Admit it. You post strawman arguments as AC so you get modded Insightful for refuting them, rather than Troll
    1. Re:Seems to me like a bit of a role reversal by FictionPimp · · Score: 2, Interesting

      They could also take the long hard road. Realize this next version of windows will take a hit and force all drivers to be signed to be installed. Do the signing for free, but be very selective on what passes as quality.

    2. Re:Seems to me like a bit of a role reversal by The+Bungi · · Score: 3, Interesting

      Now that Microsoft are feeling the pinch of competition

      Too bad a large segment of that competition is made up of their own operating systems.

      The only trouble Vista ever had was that XP worked well enough for everybody and didn't offer any incentives to upgrade.

      But it's not like Apple is taking over the world any time soon.

    3. Re:Seems to me like a bit of a role reversal by Anonymous Coward · · Score: 2, Interesting

      ok a few things , first if it's so easy to code drivers for linux (i don't know) then it would be very cool if a tool existed to compile that driver code, unchanged, as a windows driver. in other words it would take some kind of "glue" layer to separate the driver from the os a bit. if several different translation things like this could be made, then a driver for linux would work on xp, vista, 7 when it comes out, and also mac osx and maybe the open/free/netbsd too. that would save tons of work for driver writers and give companies incentive to make the driver for free os first

      second i dont know what the eu will do but do you honestly think obama will push the doj to fuck with microsoft after bill gates supported so much to get obama into the white house? think about it. obama says he is for the little guy but the people who got him elected are billionairs. who do you think paid for all those ads? when these billionairs say they dont mind paying more in taxes i dont believe that bullshit. microsoft for example all their profit goes to a ireland company. all big companies and millionares can do this. it's simple especially for a software company. this is how it works: the rights to all your intellectual property, trademarks, patents, copyrights, belong to an overseas company. your america based company sells products at billions of dollars but has to pay the holding company billions of dollars in royalties and licensing. thus the money is sucked out of the united states and to more tax friendly countries. the profit to the america based company is zero or close to it. so they pay about two dimes in taxes while people who earn a paycheck, half of it is chopped off before you even get it in income tax withholding. think about it. the tax code was written by rich people. they didn't get rich by paying more in taxes. and they're not stupid either. who will be stuck with this high tax bill? you and me. ppl who dont have the resources to take our money off shore. so is obama gonna go after bill gate's or microsoft? no way. he'll go after small businesses but microsoft will sail on through. think about it. think long and hard and you'll see. then go over to www.fairtax.org and see how you and me can fix this situation. get rid of every kind of income tax and replace them with a consumption tax. rich people buy lots of shit so they'll pay a lot. the rest of us will pay less than we currently do but we'll get to take home our entire paycheck. obama might be great looking and popular but his tax policy will not put any more dough in your pocket

    4. Re:Seems to me like a bit of a role reversal by ToasterMonkey · · Score: 2, Interesting

      I think that was a polite way of saying a discussion with the type of audience this article will draw is not worth the effort of logging into Slashdot. If I weren't already logged in, I wouldn't either. You know how much of a pain it is to copy the message you just wrote, log in - this confusingly takes you to the main page, find the article again, find the dork you were replying to, paste and finish editing.. bah, for what, +1? A chance to be heard? HAH!

    5. Re:Seems to me like a bit of a role reversal by Laurence0 · · Score: 2, Interesting

      If only everybody stuck with that! From what I've heard, iPods are notorious for having a weird connection protocol, and lots of cameras "do things their own way".

      It needs more pressure from consumers, I guess... I actually returned a camera last year because it didn't support USB mass storage. But I suspect I'm in a minority...

      Next thing to push for is standard connectors. If only every camera/phone/MP3 player/etc was mini (or possibly micro, if they must) USB...

    6. Re:Seems to me like a bit of a role reversal by theaveng · · Score: 2, Interesting

      Whatever. I'd rather use an OS that is supported by >90% of the people, than some other OS. I've already been down the road of non-standard computers (Commodore 64, Commodore Amiga, Macintosh Quadra) and while I loved all those machines, I did not love seeing my IBM PC friends running programs that I could not run. (The "Mac version coming soon" problem.) I like being able to run virtually any program I feel like running.

      >>>...public beta of Windows 7 in early 2009

      Good. Maybe I can buy Window NT 7 and skip over Vista (NT6) completely. Vista's a worthless piece of trash. My brother has a computer with roughly the same specs as mine, but his Vista machine runs like it's an old, mindnumbingly slow 200 megahertz computer, compared to the rapid-fire pace of my XP setup.

      Of course NT 7 might be trash too... hopefully not. Hopefully Microsoft has learned from its errors.

      --
      FOX NEWS.com should be BANNED from television and internet. Have the Congress take it over and give us Truespeak.
  2. Re:Why bother? by QuantumG · · Score: 5, Interesting

    Maybe Microsoft should do what the Linux community does. Work with manufacturers to get the drivers written and then maintain the drivers for the manufacturers forever.

    Ya, that's likely.

    BTW - I own two webcams now. Neither work under Windows since I lost the driver disk (and those drivers were useless under XP64/Vista anyway), but they both work just fine under Linux. What's the world coming to?!

    --
    How we know is more important than what we know.
  3. Standards by PhrostyMcByte · · Score: 5, Interesting

    Nearly 2009 and we still can't plug in a printer and have it just work. The idea that any printer - consumer or professional - needs proprietary drivers that might have problems with Windows 7 is really sad. We need more standard HID devices, and better HID support in OSes.

    1. Re:Standards by Anonymous Coward · · Score: 5, Interesting

      HID is a double edge sword. Take USB Mass Storage as an example, if there wasn't one, we might have file system tailor made for Flash memory now.
      But now Mass Storage expose everything in simple linear blocks..., it's just not possible.

      Well, I know the price might probably be much higher with much low adoption rate without Mass Storage HID...

      Talking about Printer, there are actually PostScript standard which work reasonably well, except that you will lost some bells and whistles like Printer maintenance stuff. Microsoft also wants to push its XPS standard, which might be a good HID support candidates.

    2. Re:Standards by setagllib · · Score: 2, Interesting

      All we need for the flash solution is a revised HID standard that does expose raw blocks. It can still be standard and uniform, just lower level.

      Put it like this. If mass storage did not have the HID abstraction and wear levelling circuitry (primitive though it may be), Windows would have absolutely soiled every flash device out there with its uniquely bad IO layer. At least the raw device is slightly protected from Windows by the standard.

      --
      Sam ty sig.
  4. Re:Why bother? by Techman83 · · Score: 3, Interesting

    Had the same thing with a cheap ass bluetooth dongle someone gave me. Lost the driver disc, so it got shoved in a box of junk. Been a while since I'd checked that box and no longer use windows as my primary desktop. So after doing a clean up one day I figured, well my pc is turned on so no harm in trying it... Plugged it in, the little bluetooth symbol appeared next to the clock and hey presto it worked!! That was compared to the many many hours spent trying to find a working driver for windows!

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    # cat /dev/mem | strings | grep -i cat
    Damn, my RAM is full of cats. MEOW!!
  5. I can't believe Vista drivers don't work... by Joce640k · · Score: 3, Interesting

    After all the runaround with drivers for Vista, they completely changed the driver model again?

    What kind of idiots are they employing?

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    No sig today...
  6. Re:Hardware support? by Nightspirit · · Score: 2, Interesting

    The biggest problem when Vista was released was shitty Nvidia and Creative drivers. Nvidia drivers were responsible for 50% of vista crashes when it first came out, hence people thought vista was unstable and crap. MS doesn't want a repeat of this for win7.

  7. Re:Why bother? by vux984 · · Score: 4, Interesting

    Maybe Microsoft should do what the Linux community does. Work with manufacturers to get the drivers written and then maintain the drivers for the manufacturers forever.

    Maybe the community should just step up and write them? I mean they do it for Linux, why not Microsoft? Plus, for any device supported under Linux, the hardest part of the work is already done... figuring out how to communicate with the device.

    And don't whine about driver signing, if a large OSS group came to MS with a large body of updated drivers for x64, they'd take them in a heartbeat, sign them, and even stick them on the next Windows CD if we let them.

    BTW - I own two webcams now. Neither work under Windows since I lost the driver disk (and those drivers were useless under XP64/Vista anyway), but they both work just fine under Linux. What's the world coming to?!

    The difference is the manufacturer abandoned the hardware a couple years ago for Windows, while they never bothered to support Linux at all in the first place. So the community stepped up for Linux, because that was the only way it was going to happen, while the manufacturers did a passable job long enough for the hardware to be non-mainstream enough that most people really don't care.

  8. Serious case of inept management syndrome by Weaselmancer · · Score: 4, Interesting

    I think the biggest sign of Microsoft's impending fall is the fact that idiot business guys are in charge now.

    It's interesting you'd point that out. I was thinking something similar. Mostly in the way the request was worded. I've spent some time around inept managers and you can see a lot of the same in the summary:

    "urging device manufacturers to start immediate testing with its pre-beta release" - Translation: Get on the ball and do our work for us.

    "to avoid the widespread hardware compatibility problems that contributed so much to the negative perception of Vista" - Translation: Our failures are not our fault. They are your fault. Get on the ball and fix it.

    "'There is not another WinHEC planned before Windows 7 is released,' Microsoft has warned them." - Translation: We have you by the balls. Don't make us squeeze. We want you to do things for our benefit, and we're unwilling to wait, or even to ask nicely.

    Now, in contrast what they should have done is this.

    Windows 7 is being released, and soon. Yeah, we screwed the pooch with Vista. But we'd like to fix things, and we'd like your help. Towards that end we are making a pre-release version of Windows 7 beta available to developers so we can make something that has the promise of Vista, but actually delivers. And we'll be holding several WinHEC sessions, to help you, our valued partners make this next Windows the best product it can be.

    Engage us as coder geeks, and we would be far more happy to comply. Speak to us - geek to geek. Let us know why Windows 7 is exciting. And admit your mistakes with Vista, so you have some credibility when you try to engage us.

    Of course, inept power happy managers would never say such a thing. And it's the product that suffers. I've seen it before, just never quite on this scale before. Treat your developers like peons and they will abandon you. Programmers tend to be a little rogue in their perceptions. I can see a great many people reading that press release and thinking "well screw that crap".

    I certainly would.

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    Weaselmancer
    rediculous.
  9. Re:Why bother? by nabsltd · · Score: 3, Interesting

    What is with all these Slashdot users who "lost the driver disc"?

    The first thing I do with any driver disc (or any other software, for that matter) is copy it to my install respository that sits on a RAID array and is backed up regularly. I pretty much never clean that up, so I have drivers for hardware I don't own anymore.

    A quick check shows I have Soundblaster drivers from 14 years ago.

    Despite being such a pack rat, and literally keeping everything there (like install source for the last 3 versions of MS Office, every game I've ever purchased, etc.), it only takes up 330GB, which is less than $50 worth of disk space.

  10. Re:Microsoft needs to take support seriously. by nabsltd · · Score: 4, Interesting

    Its an application like any other that can be killed, move, restarted, or even removed.

    Except, of course, for the fact that killing the "root" explorer.exe ends up causing you pretty ugly problems.

    For example, when you kill off the explorer.exe process controlling your taskbar and system tray, starting Explorer again usually leaves you with a mess, since the running tasks don't go back into the tray. Then, too, everything that was in the various "autorun" places gets run again because Explorer is too dumb to figure out this isn't the first time it is being run.

    Basically, because Explorer is the display shell and hooks into so damn much, but it isn't really the root process for your login, the whole setup is so fragile that the only way to make sure everything ends up right is to log out and log back in.

  11. Re:Why bother? by nabsltd · · Score: 2, Interesting

    OK, so you don't install the device at all, in which case drivers don't matter.

    Seriously, if I download newer drivers, then the same thing happens to them...they get stashed away. And, when it turns out that version 2.4 of the driver screws up the hardware, I can always revert to version 2.3 (or 2.0, or 1.8, etc.). It doesn't matter to me where the hardware came from...the driver gets saved away.

    And, if I bought hardware that didn't work regardles of the driver, it gets returned. So, I wouldn't have had a "rubbish little device" sitting around to work a few years later once Linux got around to supporting it.

  12. Re:Why bother? by Anonymous Coward · · Score: 1, Interesting

    Maybe the community should just step up and write them?

    Why should the community "just step in" and write them? We pay for that stuff, it should work under Windows because they're mostly dedicated to home users and about 90% of them run Windows. Sounds reasonable enough for me that the hardware manufacturers should "bother" to write proper Windows drivers.

    (I've checked with Google before punching in that number)

  13. Make it measurable by jesterzog · · Score: 4, Interesting

    I know you're joking, but there will never be a Year of the Linux Desktop until there's a clear definition of what it actually means. If it's not measurable, there's nothing to aim for and it'll forever just be a joke.

    1. Re:Make it measurable by mrjackson2000 · · Score: 2, Interesting

      The Year of the Linux Desktop is the year that i switch completely to a Linux Desktop.

  14. Serious measurement means it's arrived by Mathinker · · Score: 3, Interesting

    Considering that actually measuring the real use of Linux on the desktop would be an expensive proposition requiring real data collection (as opposed to sales figures), I would guess that if someone has the commercial incentive to pay for such data collection, they already believe that the results will be useful to them commercially. In other words, Linux will already have made a serious penetration.

    Kind of like relationships, sometimes: you already know it's over before you get the message explicitly...