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Microsoft Begs Hardware Makers To Take Support Seriously

Banana ricotta pancakes writes "Microsoft has confirmed that there will be a widespread public beta of Windows 7 in early 2009, while urging device manufacturers to start immediate testing with its pre-beta release to avoid the widespread hardware compatibility problems that contributed so much to the negative perception of Vista. 'There is not another WinHEC planned before Windows 7 is released,' Microsoft has warned them. Better hope that testing goes well."

8 of 543 comments (clear)

  1. Seems to me like a bit of a role reversal by NoobixCube · · Score: 4, Interesting

    Now that Microsoft are feeling the pinch of competition, they no longer have hardware manufacturers over a barrel. The hardware manufacturers now have the power to control the public perception of Windows, rather than Windows controlling the perception of hardware.

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    Admit it. You post strawman arguments as AC so you get modded Insightful for refuting them, rather than Troll
  2. Re:Why bother? by QuantumG · · Score: 5, Interesting

    Maybe Microsoft should do what the Linux community does. Work with manufacturers to get the drivers written and then maintain the drivers for the manufacturers forever.

    Ya, that's likely.

    BTW - I own two webcams now. Neither work under Windows since I lost the driver disk (and those drivers were useless under XP64/Vista anyway), but they both work just fine under Linux. What's the world coming to?!

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    How we know is more important than what we know.
  3. Standards by PhrostyMcByte · · Score: 5, Interesting

    Nearly 2009 and we still can't plug in a printer and have it just work. The idea that any printer - consumer or professional - needs proprietary drivers that might have problems with Windows 7 is really sad. We need more standard HID devices, and better HID support in OSes.

    1. Re:Standards by Anonymous Coward · · Score: 5, Interesting

      HID is a double edge sword. Take USB Mass Storage as an example, if there wasn't one, we might have file system tailor made for Flash memory now.
      But now Mass Storage expose everything in simple linear blocks..., it's just not possible.

      Well, I know the price might probably be much higher with much low adoption rate without Mass Storage HID...

      Talking about Printer, there are actually PostScript standard which work reasonably well, except that you will lost some bells and whistles like Printer maintenance stuff. Microsoft also wants to push its XPS standard, which might be a good HID support candidates.

  4. Re:Why bother? by vux984 · · Score: 4, Interesting

    Maybe Microsoft should do what the Linux community does. Work with manufacturers to get the drivers written and then maintain the drivers for the manufacturers forever.

    Maybe the community should just step up and write them? I mean they do it for Linux, why not Microsoft? Plus, for any device supported under Linux, the hardest part of the work is already done... figuring out how to communicate with the device.

    And don't whine about driver signing, if a large OSS group came to MS with a large body of updated drivers for x64, they'd take them in a heartbeat, sign them, and even stick them on the next Windows CD if we let them.

    BTW - I own two webcams now. Neither work under Windows since I lost the driver disk (and those drivers were useless under XP64/Vista anyway), but they both work just fine under Linux. What's the world coming to?!

    The difference is the manufacturer abandoned the hardware a couple years ago for Windows, while they never bothered to support Linux at all in the first place. So the community stepped up for Linux, because that was the only way it was going to happen, while the manufacturers did a passable job long enough for the hardware to be non-mainstream enough that most people really don't care.

  5. Serious case of inept management syndrome by Weaselmancer · · Score: 4, Interesting

    I think the biggest sign of Microsoft's impending fall is the fact that idiot business guys are in charge now.

    It's interesting you'd point that out. I was thinking something similar. Mostly in the way the request was worded. I've spent some time around inept managers and you can see a lot of the same in the summary:

    "urging device manufacturers to start immediate testing with its pre-beta release" - Translation: Get on the ball and do our work for us.

    "to avoid the widespread hardware compatibility problems that contributed so much to the negative perception of Vista" - Translation: Our failures are not our fault. They are your fault. Get on the ball and fix it.

    "'There is not another WinHEC planned before Windows 7 is released,' Microsoft has warned them." - Translation: We have you by the balls. Don't make us squeeze. We want you to do things for our benefit, and we're unwilling to wait, or even to ask nicely.

    Now, in contrast what they should have done is this.

    Windows 7 is being released, and soon. Yeah, we screwed the pooch with Vista. But we'd like to fix things, and we'd like your help. Towards that end we are making a pre-release version of Windows 7 beta available to developers so we can make something that has the promise of Vista, but actually delivers. And we'll be holding several WinHEC sessions, to help you, our valued partners make this next Windows the best product it can be.

    Engage us as coder geeks, and we would be far more happy to comply. Speak to us - geek to geek. Let us know why Windows 7 is exciting. And admit your mistakes with Vista, so you have some credibility when you try to engage us.

    Of course, inept power happy managers would never say such a thing. And it's the product that suffers. I've seen it before, just never quite on this scale before. Treat your developers like peons and they will abandon you. Programmers tend to be a little rogue in their perceptions. I can see a great many people reading that press release and thinking "well screw that crap".

    I certainly would.

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    Weaselmancer
    rediculous.
  6. Re:Microsoft needs to take support seriously. by nabsltd · · Score: 4, Interesting

    Its an application like any other that can be killed, move, restarted, or even removed.

    Except, of course, for the fact that killing the "root" explorer.exe ends up causing you pretty ugly problems.

    For example, when you kill off the explorer.exe process controlling your taskbar and system tray, starting Explorer again usually leaves you with a mess, since the running tasks don't go back into the tray. Then, too, everything that was in the various "autorun" places gets run again because Explorer is too dumb to figure out this isn't the first time it is being run.

    Basically, because Explorer is the display shell and hooks into so damn much, but it isn't really the root process for your login, the whole setup is so fragile that the only way to make sure everything ends up right is to log out and log back in.

  7. Make it measurable by jesterzog · · Score: 4, Interesting

    I know you're joking, but there will never be a Year of the Linux Desktop until there's a clear definition of what it actually means. If it's not measurable, there's nothing to aim for and it'll forever just be a joke.