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Study Finds iPhone Twice As Reliable As BlackBerry

Posted by timothy on from the joe-random-study dept.

An anonymous reader writes "As reported at TechCrunch, 'The iPhone is twice as reliable as the BlackBerry after one year of ownership, a new study by SquareTrade finds. SquareTrade, which sells extra warranties for cell phones and other devices, looked at the failure rates of 15,000 phones covered under its plans. The malfunction rate for iPhones after one year is 5.6 percent, compared to 11.2 percent for the BlackBerry and 16.2 percent for the Treo.' The full report (pdf) can be found at the SquareTrade site."

2 of 301 comments (clear)

  1. Re:bias. by catwh0re · · Score: 5, Informative
    actually, the apple consumers are usually very pedantic about their product and rightly so, the product is usually marketed as a premium item and costs a little more than the competitor.

    So far even minor issues found in the iphone have been turned into a maelstrom of users, fanboys and haters all cashing in their feedback. There are people actively petitioning the iPhone for the following: Canadian pricing, the autocorrection feature having a disable switch, iphone unlocking/drm, 3rd party application NDAs, iphone in china & other providers, chrome for iphone, mms, 802.1x NACS, etc etc.

    The blackberry is not getting anywhere near this much attention, petitions for the blackberry are aimed at the service providers disablement of a particular BB feature.

    However all this vocal activity is a good thing for apple, as it gives them ways they can improve their product.

  2. Re:OMGITSSOOOOOSHINY by Anonymous Coward · · Score: 5, Informative

    With 3G Smartphones being so commonplace these days is Blackberry even relevent anymore?

    Yes. The Blackberry platform remains the best mobile data system by far. Strong encryption, fully audited, free dev kits, no restrictions on what you do with it, push email, strong control of the devices by central IT policy, and outstanding integration with Exchange, Notes or GroupWise. Even supports PGP or S/MIME email for additional paranoia.

    Unlike the iphone or googlephone, no one can remove apps from your blackberry (aside from your IT people).

    Now, you might not be interested in all these features, but nothing else comes close.