Interviewing Experienced IT People?
thricenightly writes "After more than 20 years in IT I've learned that the most valuable people in a team are frequently the old timers. Young pups straight out of college might (think they) know all the latest buzzwords and techniques, but in the real world, where getting working products delivered on time and on budget is of paramount importance, people who have been doing the job for a decade or two tend to be the people I'd rather be working alongside. I've recently been elevated to a position where I get to interview and choose those who get hired in my department. Although I'm very much focused on choosing the right person for the role regardless of age, experience or whatever, it's probably fair to say the more mature applicants will get a more sympathetic hearing from me than they might from most other interviewers for IT roles. The question is, what do I ask older applicants to get them to demonstrate the value of their experience? My current gambit is something like 'IT is seen as a young man's game. My next applicant after you is 23 years old. What do you know that he doesn't?' This gets responses ranging from the vague to the truly enlightened. All next week I'm interviewing for a number of senior software designer and developer roles. What should I be asking of the more experienced applicants, and what responses should I be looking out for?"
Definitely an interesting question.
Most senior (read: geezer) geeks I know have firmly held opinions on ... just about everything. In most cases these opinions are the distillation of decades of experience. This doesn't mean that they are (necessarily) stuck in a rut, but it does mean they are unlikely to be swayed by the language/methodology du jour.
So one thing I would want to know is can they work in the specific environment you have in place (or planned). I've got 35 years and N^2 languages behind me, but you say 'Java' and I say 'Life is too short'.
Another valuable trait in a senior member is the ability to pass on their experience to other members of the team. This can be as a role model, as a mentor, or even as someone who gives periodic instructional seminars. A way to keep balance might be to have some of the younger members give talks on things that are more cutting edge and that the seniors might enjoy learning. For example, I've been using RCS/CVS/SVN since God was a young child, but I had someone half my age sit me down and give me a real tour of Mercurial (hg) and it blew me away.
I'll be interested in hearing what you come up.
Here's a question you can ask every applicant. There is no right answer, but it would be interesting and telling to see what they do with it.
Organize these IT concepts by priority:
Uptime
Backup
Customer Service
Security
Documentation
User Experience
Fault Tolerance
Best Practices
Add/subtract terms as you see fit. You get the idea.
I'd rather have a pragmatist than an idealist any day.
I also don't want to hear never-ending whining from an open source evangelical. If I ask your opinion, and you say Microsoft sucks, that's fine. I asked. But after that, if Microsoft is part of the job, I want to know I don't have to listen to you bitch about it.
In fact, you might describe the environments/toolsets and ask the candidates how they feel about them.
If you want to get information on how your older geeks think, just ask them, "Of what project you've worked on are you most proud - and why?"
If their eyes light up and you get enthusiastic responses then you know they do this job for the love of the project - the thrill of the chase... And that means they'll be an enthusiastic and contributing member to your team. If you get dull responses then they are in it for the money - or are burned out and might not be the asset you want..
"Straddling the sword of technology..."