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Fujitsu Offers Free Laptop Upgrades For Life

Barence writes "Fujitsu Siemens is offering its customers free laptop upgrades for life with its Lifebook4Life scheme. Customers buying a Fujitsu Siemens Lifebook will be offered a free upgrade three years after their original purchase, and every subsequent three years for the rest of their life — as long as they purchase an extended three-year warranty. Customers will have to hope inflation stays low, though: the value of each new notebook cannot exceed the value of the previous one, adjusted 10% for inflation. Fujitsu says the scheme is profitable, and a raft of small print ensures plenty of people will find they've excluded themselves from the scheme for all sorts of reasons."

7 of 166 comments (clear)

  1. Right... by Schraegstrichpunkt · · Score: 5, Insightful

    "Free laptop upgrades for life"... sounds like "unlimited bandwidth" and "Plays4Sure".

    No thanks.

  2. Classic "90% will lose their receipts" scheme by Rogerborg · · Score: 4, Insightful

    This is designed to get money up front on the basis that most purchasers will be ineligible to benefit from it. Thus it takes money from the lazy and stupid which can be used to benefit smarter people. I have no problem with you^W them subsidising me^W us.

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  3. Re:The small print by Laughing+Pigeon · · Score: 5, Insightful

    As far as I can see it is not about software upgrades but about the upgrade of the entire machine after 3 years.

  4. I have to agree by a302b · · Score: 4, Insightful
    From TFA:

    This offer is far from comprehensive, though, as it excludes case cracks, small numbers of dead pixels, broken keys, smashed screens, software issues, virus infections or failed batteries that are older than one year.

    Basically, the normal wear and tear of a laptop is excluded. This seems particularly negligent regarding failed batteries, as I've noticed that most laptops become almost unusable after a few years. Even with a RAM upgrade after 3 years, it is unlikely to last much longer than that, especially if broken keys and worn out batteries aren't included. (Are batteries even designed to last that long?

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  5. Re:Okay so they admit... by Kent+Recal · · Score: 5, Insightful

    What stops me from running my notebook with third-party RAM for 3 years and swapping the original RAM back in only on the day that I return the lappy for "upgrade"?

    No, I think the real kicker is this:

    Customers will have to hope that the UK manages to avoid high levels of inflation, though; the value of each new notebook cannot exceed the value of the previous one, adjusted 10% for inflation.

    The "value"? You mean the price? Hmm. Who sets the price? Oh, right, Fujitsu Siemens. So I suspect 3 years down the road you'll be offered an upgrade laptop that is complete crap, but at the same they'll offer you to upgrade to something worthwhile for "a small additional fee".

  6. Comment removed by account_deleted · · Score: 5, Insightful

    Comment removed based on user account deletion

  7. Re:Free by Drakkenmensch · · Score: 4, Insightful

    Reading the fine print you will probably find out that they can change the price or cancel the plan whenever they want without notice. And of course what guarantee do you have that your "replacement" will be a competitive model?

    Fujitsu did state that they calculated that their plan would be profitable. That should have been the first clue right there.