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HP Seeks to Block Competitor From Revealing Its Pricing

Matt Asay writes "On October 13, 2008, Hewlett-Packard sent a complaint to an open-source competitor, GroundWork, asking GroundWork to stop revealing HP's 'confidential' pricing. CNET has posted the letter, which indicates that HP doesn't want its pricing revealed, but which doesn't question the veracity of the pricing (which, not surprisingly, is 82 percent higher than the open-source vendor's). Does HP think its pricing is really a secret? It's publicly available at GSA Advantage. Guess what? HP software costs a lot of money, but presumably feels that it can justify the high prices. Why try to hide the pricing information?"

11 of 144 comments (clear)

  1. Differential Pricing? by msgmonkey · · Score: 5, Insightful

    Maybe the price of the software varies significantly from customer to customer. I mean if you just found out that you paid 2x as much for software mentioned here you'd be pretty annoyed.

    Plus there is always corporate paranoia..

    1. Re:Differential Pricing? by wisty · · Score: 4, Insightful

      Companies don't like to release pricing, because then they would be more compelled to compete on price.

    2. Re:Differential Pricing? by betterunixthanunix · · Score: 4, Insightful

      Actually, they do not like to release pricing because it would take away one of the best bargaining pieces they have: the ability to lower the price during a sales meeting. Enterprise vendors love to tell a customer that they are going to lower the price by 50%, 60%, 80%, etc., because in the end, it works out for everybody. The customer goes back thinking they got a deal and the vendor still turns a profit (because the list price is marked up significantly). Once you are forced to reveal your list price to the world, it becomes more difficult to convince your customers that you are even willing to give them a discount or negotiate, because they have already seen the price and assume that is what they will be charged. The order in which things are revealed to a customer will determine whether or not that customer is willing to close the deal and buy the product.

      --
      Palm trees and 8
    3. Re:Differential Pricing? by MentlFlos · · Score: 3, Insightful

      Ah, so you don't change the price of the car but you add undercoating and "free" oil changes for 1 year. :D

  2. barbara streisand effect by apodyopsis · · Score: 5, Insightful

    another fine example of the barbara streisand effect in the making.

    see...
    http://en.wikipedia.org/wiki/Streisand_effect

    stupid. sometimes I wonder how these executives think, or even if.

    1. Re:barbara streisand effect by Lonewolf666 · · Score: 5, Insightful

      And free publicity for GroundWork. With this Slashdot article I guess the number of people who are aware of that alternative to HP has multiplied ;-)

      --
      C - the footgun of programming languages
  3. Re:Erm... by Yaa+101 · · Score: 4, Insightful

    Erm... this is called open market.

  4. They're just enforcing an NDA by Anonymous Coward · · Score: 5, Insightful

    HP found out that one of their competitors (GroundWork) has HP's confidential documents. They shouldn't have those - somebody has obviously broken an NDA. Do GroundWork have any other NDA'd documents that would allow them to unfairly compete against HP? HP probably don't know. So HP are investigating, and one way they are doing that is by asking GroundWork where they got the document from. (Oh and they also ask for the document to be returned and for GroundWork to stop using it; that doesn't stop GroundWork from quoting HP prices because they can just get the prices from the GSA site).

    GroundWork is doing a very good job of spinning this so people report "HP don't want everyone to know they're expensive". And that's a nonsense story - anyone seriously considering buying HP is going to ask HP for a price, they don't need to find out from GroundWork! (And GroundWork can quote the prices from the GSA site anyway). But it pushes GroundWork's key marketing message - "we're cheaper than HP" - and gets them namechecks and sympathy on blogs - so congratulations to GroundWork for excellent marketing.

    1. Re:They're just enforcing an NDA by Headcase88 · · Score: 3, Insightful

      "Anyone seriously considering buying HP is going to ask HP for a price, they don't need to find out from GroundWork"

      ... why should I waste my time getting prices from different competitors when I could get all the information from one source? Sounds like bullshit to me.

      Imagine if you went to a grocery store, but none of the price tags were there. You had to ask someone at the cash register for the price of each product (and negotiate your way down). So a competing grocery store that doesn't force you into these negotiations lets you compare the list prices and... you know the rest. Worse yet, there are only 4 grocery store chains in the world, 3 chains have the no price tag practice, and the remaining one doesn't have the brand names and shiny colours that your children like. Talk about getting in the way of the free market.

      The only difference here is that only corporations are buying the products, so it only affects the small % of the population that purchases\negotiates for them. Hence no public outrage. Also, instead of children, it's executives, but the shiny colours point stands.

      --
      "When the atomic bomb goes off there's devastation...but when the atomic bong goes off there's celebraaaaation!"
  5. Re:Sad. by Jeff+DeMaagd · · Score: 4, Insightful

    This is why judgments on corporations or people should be made on what they do, not what they say. It's easy to say anything. It's harder to make actions lie.

    That said, people that believe corporations aren't out to make the most money that they can really don't understand how corporations generally work. They're not out to improve the world unless that's where they make the most money. I think you can blame stockholders for that, and maybe more specifically, day traders on the part where corporations look for the quickest bang for the buck, those people are often the kind that are eager to make a quick buck, not build wealth over the long term.

  6. Re:Sour grapes much? by fmoliveira · · Score: 3, Insightful

    I never buy anything announced with an "ask us" price tag. Unless there isn't an alternative with a more clear pricing. I found that usually, when the price is hidden, it's a bad price.