Slashdot Mirror
Persistence Pays Off With Israel's First Windows Refund
As Niv Lilian reports at Ynet News, Haifa (and the Haifa Linux Club)'s Zvi Devir just preferred to run Linux rather than the pre-installed Windows on his newly bought Dell computer, and didn't want to pay for the unwanted Windows system. Now Devir has prevailed, after a fight in Israeli small-claims court, to become the first Israeli to obtain a Windows refund (also in Hebrew), winning the $137 that Windows added to the cost of his machine and escaping the nondisclosure agreement that Dell had wanted him to abide by as a condition. Perhaps others will follow his lead. Update: 12/03 23:02 GMT by T : Zvi Devir wrote with an update: "BTW, the settlement was out of court, before any court sessions took place."
This doesn't have to do with Windows as much as it has to do with Dell.
Basically, Dell said (in the EULA) that they would refund money if you don't agree to the terms. So that's what the guy did.
If anything, this just shows how few people read license agreements than anything else. And shows that, once again, 'customer support' still stinks :)