Valve's Gabe Newell On DRM

Ars Technica is running a story about recent comments by Valve's Gabe Newell in which he bluntly stated, "As far as DRM goes, most DRM strategies are just dumb. The goal should be to create greater value for customers through service value (make it easy for me to play my games whenever and wherever I want to), not by decreasing the value of a product (maybe I'll be able to play my game and maybe I won't)." Ars then points out a response by Microsoft's Games for Windows Community Manager Ryan Miller suggesting Rockstar Games' recent decision not to have install limits for the PC version of GTA IV made the use of SecuROM acceptable. GameSetWatch has a related piece discussing the difficulty in measuring piracy and enforcing infringement laws.

Comments

Piracy, oh really?

[kvezach]

DRM can't be about piracy. In the very best case, it's about opening day piracy; any longer and the cracks are already out, and you don't have to be a wizard to go to TPB or GameCopyWorld and download them.

Re:I like Steam

[D.A. Zollinger]

what's the problem?

The problem is that once you purchase the game, you cannot return it, you cannot sell it, and you cannot give it away/transfer it to another party.

As well, despite the fact that the steam version has no packaging costs, no printing costs, no warehousing costs, no stocking, shipping, or handling costs, you are still paying the same for the game as everyone else who bought it in the store.

Finally, the Steam store does not answer to market concerns, and operates arbitrarily. For example: In most stores, once the demand for a game has worn off, the price comes down in order to move the remaining copies of a game to make room for new games. In the Steam store, costs remain the same until the vendor authorizes a price reduction based on arbitrary decisions (increase sales volume, allow for pricing difference between game and sequel, etc.).

The technology embedded in Steam would allow for the first issue to be resolved, should Valve care to pursue this. As well, a second Steam store, not operated by Valve, yet accessible on the Steam system would ensure that the last two issues are properly addressed.

Re:I like Steam

[Kattspya]

Hmmm... looks like you're right. The normal behavior for STEAM is to just fall back to offline mode when it can't reach the servers. I just disabled my network connection and tried to start STEAM and it wouldn't run in offline mode. After going online without updating anything and then trying again offline mode worked fine. Perhaps there is some silly timeout or maybe it bugs out but that behavior isn't acceptable. Try contacting customer support and ask what the hell is up.

Re:I like Steam

[Hatta]

Have you considered taking them to court? $350 is about the right amount to make it worthwhile going to small claims court. The nice thing about small claims court, no lawyers. I'd argue that the clauses in their TOS allowing them to terminate service on a mere belief of wrongdoing, with no appeal or arbitration process, or refund of any kind are unconscionable. Look into it. At the very least, you'll cause Valve $350 worth of trouble, and it might even make a nice story for /.