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Automated Scripts Overrun eBay Holiday Contest

Posted by kdawson on from the dollar-for-this-dollar-for-that dept.

turnkeylinux writes "TechCrunch is reporting that eBay is under fire from users because of a holiday giveaway contest gone awry. On Tuesday Nov. 25, eBay announced its $1 Holiday Doorbusters deals promotion, giving away 100 gifts on a daily basis, all for a $1 fixed price. The gifts ranged from jewelry, clothing, digital cameras, and GPS devices to a brand-new Chevrolet Corvette. The only catch is that there's no announcement on when these items are released or in which category they will be. But cheaters came up with a clever way of winning deals on an automated basis by continuously running scripts to bid on items for $1."

1 of 182 comments (clear)

  1. Re:Time to offload some crap by tlhIngan · · Score: 5, Informative

    Really? You can't leave negative feedback for buyers?

    What is the point of feedback?

    Because a good chunk of sellers won't leave feedback until the buyers leave them positive feedback. It became a tit-for-tat system, where sellers could get 100% feedback ratings because buyers who got scammed refused to leave neutral or negative feedback. There were even lawsuits threatened (and maybe even launched) because sellers took negative feedback as libel.

    Buyers have few recourses if scammed by a bad seller. Sellers who have a non-paying bidder though, should file a complaint with eBay (who is supposed to refund all fees due, and mark the buyer, I don't know if this happens).

    Feedback is supposed to rate the trustworthiness of buyers and (especially) sellers. It's a bit more important for a seller because buyers use that to determine if they should bid since once payment is sent, recourse is limited. Pretty much the worst that can happen for a seller who has a bad buyer is they don't pay. (Of course, there is the issue with sellers claiming they didn't receive it or it was damaged, which is why there's tracking information and insurance, all of which a seller can mandate).

    I will agree though that eBay's system is horribly screwed up (as a buyer). Some sellers have gone to use the (neg) in the comments to mean negative feedback. A system where feedback is kept hidden until both parties have sent it in (keeping tit-for-tat at bay) would work better.