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When Teachers Are Obstacles To Linux In Education
jamie found this blog post up on the HeliOS Project, which brings Linux to school kids in Austin, TX. It makes very clear some of the obstacles that free software faces in the classroom. It seems a teacher came upon a student demonstrating Linux to other kids and handing out LiveCDs. The teacher confiscated the CDs and wrote an angry email to HeliOS's founder, Ken Starks: "Mr. Starks, I am sure you strongly believe in what you are doing but I cannot either support your efforts or allow them to happen in my classroom. At this point, I am not sure what you are doing is legal. No software is free and spreading that misconception is harmful. ... This is a world where Windows runs on virtually every computer and putting on a carnival show for an operating system is not helping these children at all. I am sure if you contacted Microsoft, they would be more than happy to supply you with copies of an older version of Windows and that way, your computers would actually be of service to those receiving them..." Starks pens an eloquent reply, which contains a factoid I have not seen mentioned before: "The fact that you seem to believe that Microsoft is the end all and be-all is actually funny in a sad sort of way. Then again, being a good NEA member, you would spout the Union line. Microsoft has pumped tens of millions of dollars into your union. Of course you are going to 'recommend' Microsoft Windows."
I don't think it's worth attributing the teacher's support of Windows to some kind of fanatical support of union directives. From postal workers to teachers, truckers to plumbers, in my admittedly anecdotal experience I've found that the average professional has very little clue about his union's sources of funds and its goals.
This is probably the finest example of how to not win over support from people outside of the Linux and Open-Source community.
I was kind of surprised to hear of the reaction that the teacher had to a student handing out Linux disks, as I don't know anyone who would take personal offense to trying out that software. Almost reads like a joke, but then again there is Rule 36...
However, I was even more surprised by the response that was given to her claims. Did he honestly think he could be persuasive by being condescending, insulting and, well, just downright mean?? His points are valid, though I think one of them is pure opinion. (I don't think Linux was designed to "free people from Microsoft." I think that it was designed as an alternative to closed-source operating systems in general, which being "freed" from Microsoft Windows is a side effect.) Yet, if that teacher was being a bit harsh, Starks did nothing to quench that fire.
With all of that said, I think that Linux is gaining positive momentum in education and public offices. Naturally, it will be a slow transition, considering most IT departments are not too comfortable with the idea of switching all of their computer network to a Linux-based one (and with good reason). It's getting there, though.
Ok, the teacher is misinformed and here email is a bit terse. Still, it was a chance to educate someone and make a friend; instead he chose to pen a rude reply and escalate the battle to the school's administration.
I simply do not understand this attitude - FOSS advocates are trying to gain wider adoption of their software and ideas and yet seem to go out of their way to antagonize anyone who doesn't share their viewpoint.
This could come down to a basic question - what right does a teacher or school have to control student activities in the classroom. My guess is that, if push comes to shove, a court would give them broad latitude in such matters. The teacher has no idea what is on the disks; and the school would naturally be concerned about any lawsuits that might arise over that, so they have a legitimate interest in restricting such activities. All it takes is one CD-Rom with something objectionable to a parent or illegal to paint FOSS and it's supporters as somehow evil and a danger to kids. Not that that is right, but winning and losing these kinds of battles rarely hinges on what is right.
FOSS advocates should ask themselves why MS and Apple are successful in getting their products into schools and adopt their approach - working with teachers, teaching them how to use their products to further classroom activities; in short becoming a partner with them. I know a lot of teachers, and most of them just want to help their students learn, avoid hassles from parents and administrators, struggle with the myriad of laws and other things that impact their ability to teach and really care about the kids they teach. Sure, there are some who are useless but most are just trying to do a good job in a challenging environment.
You do not have to agree with or like the teacher's stance, but to further FOSS goals you need to understand it and determine the best way to overcome it. making an enemy is not, IMHO, the best way to further those goals.
I've found teachers open to FOSS if approached the right way. For example, explaining how OpenOffice/NeoOffice can be used for schoolwork by students so parents don't have to shell out cash for MS Office. Give them a disk, with written instructions on how to set it up to save in an MS format and you've made it easy for them to use and helped build credibility for FOSS
The problem is zealots see everything as a threat or challenge; and believe compromise and cooperation is selling out; and that any differing viewpoint or argument against their approach is either flamebait or a troll (as evidenced by /. moderations).
I'm a consultant - I convert gibberish into cash-flow.
Teachers are supposed to embody the spirit of learning, this one is deliberately ignorant.
The teacher was deeply wrong with her viewpoint but the best way to respond is to politely correct her and guide her to somewhere where she can read up more on it. That's likely to result in a much more lasting result.
Instead he goes on about Evil Microsoft conspiricy theories a stupid "Linux is better than windows in every single way" type rant. It's fine thinking one OS is better than the other but you're deluding yourself if you don't think there are things one OS does better than than the other (cue 'lol windows crashes better' replies).
You won't change people by belittling them and going on what frankly, would seem like crazed ravings to someone unfamiliar with OSS zealots.
And hence the reason that all successful IT companies have marketing and PR departments that do the talking...
Very rarely is social change made on the basis of its inherent rightness or wrongness. Usually social change comes about because charismatic leaders inspire others to adopt it. For every Thomas Jefferson you have an Adolf Hitler. One was clearly in the right and one was clearly in the wrong, but both were followed by many. Linux advocates won't change the world simply by being right.
Maybe this teacher is a lost cause. However, the harsh response will likely tick off not only the teacher but her 10 colleagues who might otherwise have been on the fence. The superintendent is also less likely to intervene since he'll feel like he's stuck in a war between two zealots.
If the response stuck to the facts and how linux can be used to the advantage of education, he'd have done better. He could have pointed to the many careers that use linux, and the fact that it freely and legally gives student access to many professional-quality tools (compilers, servers, math packages, scientific simulation software, etc). Its ability to run on older hardware could enable parents to pick up a cheap computer at a thrift store and get decent word/spreadsheet/etc capabilities out of it. He could point to many educational initiatives both in the US and abroad that make use of linux. He could also point out how the free software community cares greatly about copyright - they developed alternatives to commercial software precisely so that they wouldn't need to violate the law, and they also use copyright law to enforce their own legal rights.
I agree with many of his points, but not the degree to which they were stated. I don't think that bringing the NEA into this was particularly helpful either - as much as I hate the NEA I doubt they'd have all that much interest in mounting an official anti-MS-competitor campaign for a few million dollars. the NEA might allow MS to present at teacher educational forums on the dangers of software piracy, but that is probably about it.
When you communicate you should communicate for a purpose. When you communicate with an adversary you should communicate even more deliberately. That purpose generally shouldn't be to "vent" - communicate with your spouse or your pillow or something other than your entire world or the person you are angry with if you want to vent. Or type up an email to yourself and then delete it (do NOT populate the TO line in such emails - I've seen them accidentally sent far too often).
That there are two different kinds of free.
Surely an American can appreciate the concept of Freedom and the concept of Free Beer, and the distinction between them.
Never attribute to malice that which can be explained by incompetence.
I doubt the teacher is spouting a union-sponsored line (although that is a fairly typical mindset). Instead, the teacher is most likely ignorant of Linux and FOSS in general. She's not, however, ignorant of piracy thanks to ads from folks like the BSA, MPAA, and the infamous RIAA. Thus, when she sees software being handed out on home-made discs, she assumes it's piracy. She's been conditioned to that response like the good union myrmidon she is.
There was a time when I'd be shocked at this level of idiocy in a government school, but no more. I'd have been more shocked had she understood and condoned what the student was doing.
In the end they will lay their freedom at our feet and say to us, Make us your slaves, but feed us. - Fyodor Dostoyevsky
Speaking as a UK school ICT Technician / ICT Manager for 7 years...
1) Some/Most teacher's are stupid, even in their specialist subject
It's a gross generalisation, but even most IT teachers cannot understand licensing, copyright, installation, administration of network machines, IT best practices, simple programming etc. I have seen heads of IT in secondary schools that have less knowledge of computers than my own mother, who can just about turn on a Wii unsupervised. If you think I am exaggerating, I'm really not. Couple this with the fact that *real* IT teachers (those who have taken computing degrees, and not some "business *with* computing" degree) are fewer than you think, that those who are still current on their IT are even less, and then those who can actually teach *AND* still understand anything vaguely technical are rare, if not non-existent.
This applies from kindergarten up to a lot of universities - their theory is sound but their IT is actually run by a real Network Manager (who will be denigrated and earn half their money because they don't have a PGCE or other 1-year-extra course that enables them to teach officially). If it isn't run by a real techie, disaster ensues - I know - I used to charge by the hour to clear it up. If you want to pass ICT GCSE, ask an ICT teacher. If you want to know about anything other than Word or Powerpoint or, indeed, anything that might ever require you to click the Help button, don't ask an ICT teacher. Guess who they'll ask.
2) 99.9% of people have never heard of Linux, even if they use it everyday (Google).
In my time working in IT support/network management for schools, I have met precisely six other people at work who have *heard* of Linux, and precisely *one* who actually used it more than "Yeah, installed it once, it didn't play games". That one was a fellow IT Technician. (Additionally, I have met three people who used any browser other than IE at home). Bear in mind that the average school has at least 30 staff (part/full-time), that I've worked in LOTS of schools (freelance support for five years), that this includes IT departments at large secondary schools / Academies, that it includes the Borough ICT support teams, sales people who called me etc. and I think you start to get the scale of the problem.
Now consider that most of those schools had Cachepilots or similar Linux-based hardware, ran on external shared services that were mostly hosted on Linux, Squid, Apache etc., used Asus EEEPC's, and even in one case the entire school network operated off the back of proxy caching servers and firewalls which ran Linux and even the IT people didn't know it until it was pointed out to them.
3) Free stuff has two connotations to the uninitiated:
a) Argh! It's rubbish. Because everything free is rubbish.
b) There's a catch. (i.e. it's illegal, it forces you to do things, it reads your emails, etc.)
A previous (and very IT knowledgeable) IT Manager of mine, who used to manage mainframes in the financial sector for about 20 years, actively resisted me using Linux inside a school for months before I was allowed to bring in a couple of experimental projects I had built previously using it. Purely because it was "free" and therefore, no good. The "Free stuff isn't Microsoft" isn't a new phenomenon and it scares even the most technical of people who haven't tried it themselves.
4) In schools, nobody cares.
Educational software for Linux sucks. Completely. I've just started a job at a school where the head and bursar actually do *get* Linux and OSS and we were in instant, unanimous agreement on this while still in the interview. So, as far as most schools are concerned, it's not even worth touching. Yes, office apps are there, you can print, save, email, and all the usual. It's great for remote terminals, for getting basics done and for re-using old, cheap machines. But you're still having to buy new machines to run the fancy Windows content that you want because there isn't any Linux
The fact that you seem to believe that Microsoft is the end all and be-all is actually funny in a sad sort of way. Then again, being a good NEA member, you would spout the Union line.
unsupported claims
Microsoft has pumped tens of millions of dollars into your union.
and makes dubious inferences and another personal attack
Of course you are going to 'recommend' Microsoft Windows.
falls a long way short of being eloquent.
Just because you agree with someone's crude rant doesn't mean it's elegant.
Personally I'm more inclined to think the teacher is quite sincere. Ignorant, certainly, but there's no reason to put their attitude down to malice or even corruption.
After all to most people, including teachers, the most important thing is that it works with Windows/Office which means it has to be Windows/Office.
The ideals of Free and Open software are pretty much irrelevant to the vast majority of people. Why should they care that they could, if they wanted to, get the source code any more than we, as software developers, would care if we could get the schematics for the latest Intel chip. Where's the "Freedom" when it comes to hardware, beyond having drivers?
Bad analogies are like waxing a monkey with a rainbow.
Generally, education has gaps, particularly in technology. Not all is bad, it went in phases. In Junior high, they explicitly called me into the Library whenever the DOS computers acted weird to get me to fix it. However, in my first high school days, I was disciplined for 'harming' the school's computers. Some examples of what I did that got me banned from using their computers:
-Windows 3 displayed a blue screen, instructing to hit control-alt-delete. I did so. Evidently, their policy was to put an out-of-order sign and call the local computer company on a per-incident fee because that company told them those screens required such action.
-On their new Win95 computer, I opened a full-screen DOS window. They claimed I had deleted the OS and I barely had time to exit and show them it was still there before they called that company again to fix it.
-They had brand new deskjet printers that printed at minutes per page for simple text. I figured out their misconfiguration, and was called down for 'making the printers go too fast'. They said they were lucky they hadn't broken from going too fast and they called that company to 'fix' them back too slow (which they did all too readily, they knew how to exploit the ignorance).
For trying to develop and exercise my professional skillset of choice, I was actively precluded in instructing myself. My second high school refreshingly reverted to my junior high days of being explicitly called to assist the faculty.
As to Linux, I'm actually married to a teacher. Students were generally surprised to see Linux on the Desktop (didn't look like Mac or Windows) and the IT guy was happy to see a teacher using Linux. None of her peers would make this mistake.
All that said, the response was pretty dumb. don't be belligerent. You don't fix the problem by being an asshole. You provide education, links to the legal content of popular licenses and a layman's explanation. Provide reasonable motivations that lead to no-cost software development. Saying 'oh, MS bought you off' doesn't provide the requisite context to counter. Educational and other public institution contribution would be a good starting point, as it hits close to home. Corporate contribution in the name of marketing leverage, development costs (particularly for companies for whom the software is not their revenue source) and in order to obtain some government contracts would be another source perceived as both logical and quality. Finally, personal contributions for personal marketing (resume building) and hobbyist rounds out the major motivations. Mention companies like Dell, HP, and IBM doing open source to move hardware and services. Mention that even Microsoft invests in Novell and others due to their recognition of Linux as a legitimate market participant (assigning no value judgment to that, the statement is true regardless of whether you dislike or like the agreement). Mention that most supercomputers run the platform, many without paying explicitly for it.
You can craft a well-thought out, educational response that may actually spread in a positive way. Telling a teacher she is a bribed shill for MS is going to make her warn her peers in the teacher lounge more about this 'free' software rather than get her perhaps to discuss some interesting stuff she learned. You only have the get one teacher in a school interested enough to talk to get an entire school to at least basically understand Linux.
XML is like violence. If it doesn't solve the problem, use more.
(Yet another analogy)
Ask him if he remembers the days when people would show up to build a neighbor's barn without getting paid. Why did they do it? Well, some did it because someday they'd need a barn raised. Others did it because it was "just being neighborly."
Well, FOSS is a "barn" that everyone gets to use. And the "catch" at least with GPL, is that you can't sell a community raised "barn" to other people, you have to give it away.
But there are still a couple ways for barn builders to make money. Some people don't like to clean their own barn so there are maintenance contracts. Some people want custom barns, so they hire people to modify the barn. Some people will make things that work with the barn, like silos, and they sell the silo while giving away the barn.
I've been on slashdot so long I'm starting to get out of touch with the cool stuff if it ain't on slashdot.