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Doubts Multiply About the "Long Tail"

fruey sends in a New Scientist analysis of the many second thoughts about the Long Tail theory. It summarizes four studies that show, in different markets, that the tail is both flatter and thinner than originally supposed, and that blockbusters are not going away in those markets — they are getting bigger. It's theorized that widely used collaborative filtering software is magnifying the winners' share of the various pies, and peer influence is a large contributor to consumer behavior.

16 of 194 comments (clear)

  1. Sounds like he got the long tail by thedonger · · Score: 4, Insightful

    Looks like he got his long tail, but I don't know why anyone would expect Harry Potter to sell less simply because someone could chose to get some out-of-print book or the like. Fill Barnes and Noble with shitty fantasy that will never sell and HP will still break records. The Internet can't change that.

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    1. Re:Sounds like he got the long tail by CyberLord+Seven · · Score: 4, Insightful
      "The Long Tail" did not suggest that Harry Potter would sell less. It suggested that a less well-known, or liked, book could make as much money as a Harry Potter or more because the internet would allow those who liked such things to find them more easily.

      For instance, we all know about The Curious Case of Benjamin Button because of all the advertisement money spent on it and the use the Oprah Winfrey's show as an additional ad vehicle along with "E" and other such crap that fills the airwaves.

      If "The Long Tail" is accurate, then there could be a much smaller independant movie that will could be released at the same time as The Curious Case of Benjamin Button and that will make as much money as The Curious Case of Benjamin Button, but in a longer time frame. This is because you and I think this independant movie stinks when we hear about it, but your neighbor and mine thinks it's the Bee's Knees and search out art-house showings and buy the DVD and watch it whenever it shows on the Idependant Film Channel and Sundance and spread the word so that the thing takes on it's own life in a manner similar to The Rocky Horror Picture Show.

      Of course, if "The Long Tail" is wrong, then this independant film will more likely resemble "Howard The Duck".

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  2. Definition by spuke4000 · · Score: 4, Interesting

    What is the long tail? The summary, and TFA (I skimmed it so maybe I missed this) seem to indicate that the long tail theory means the more obscure stuff will be more popular. I thought it simply meant that you could make money off the obscure stuff when your distribution costs went to zero (because of the Internet). Am I missing something, or does the article interpret the idea of the long tail incorrectly?

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    1. Re:Definition by vux984 · · Score: 5, Informative

      What is the long tail? The summary, and TFA (I skimmed it so maybe I missed this) seem to indicate that the long tail theory means the more obscure stuff will be more popular.

      The long tail theory is:

      1) More obscure stuff will be more profitable (because distribution costs are down - you can distribute electronic goods for practically nothing, and even real goods are more profitable because you can keep them in a warehouse in Wisconsin instead of taking up premium shelf space at a retail store downtown NYC)

      2) Because its profitable, people will actually carry it.

      3) Because people will carry it, people that actually want it will be able to find it and buy it.

      4) Because people can find and buy the obscure stuff they want they'll spend less on the popular stuff they don't want as much. So the blockbusters will lose some of their sales to the obscure stuff.

      In reality, this doesn't seem to be happening.

    2. Re:Definition by routerl · · Score: 5, Informative

      Picture a graph: the y-axis is popularity (i.e. numbers sold) and the x-axis is products (e.g. each point is a book). If all the most popular products (e.g. Harry Potter) are closer to the y-axis, and as you move away from the y-axis popularity decreases, you get a long tail on the graph.

      The idea here is that stocking, e.g., a few copies of a LOT of relatively unpopular books, allows you to cater to niche markets and can significantly increase profits compared to only carrying products that are in high demand.

      Companies like Amazon are masters at exploiting the long tail. Oh, and here is the original article describing this idea.

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  3. It had to happen sooner or later by Anonymous Coward · · Score: 4, Insightful

    A summary that told me so much, yet so little.

    "Long Tail theory" No idea. Apparently I missed an article somewhere.

    "flatter and thinner" I gotto admit, tails in an evolutionary sense popped to mind here for some reason. Though the mention of markets made that an obvious red herring.

    "blockbusters are not going away" Aha, movies!

    "widely used collaborative filtering software is magnifying the winners' share of the various pies" Say what?

    1. Re:It had to happen sooner or later by ZygnuX · · Score: 5, Funny

      The guy who made the summary is the perfect politician. Able to fill a summary with words... but without saying anything!

  4. Re:What the?!? by ubrgeek · · Score: 5, Funny

    What the hell was that? Mattel's "My First Summary"?

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  5. Re:I, for one, am not part of the long tail.. by clam666 · · Score: 4, Insightful

    I stopped buying CDs when the music companies started sueing their own customers.

    You too? I thought I was the only one. I rarely bought music in the past, then downloaded a few songs which I would never have paid for but just wanted to hear. Then the RIAA started with their crap and I stopped listening to it all. There's nothing like being blamed for their crappy product. I mean, have the major labels actually put out that much good music in the last 10 years to even download? It seems like the bar has gotten awfully low.

    As far as the "long tail" theory, I'm surprised that it was accepted that much at the time. Anderson sounded like the he had the same kind of glazed eye look about the future of the internet as the Web 2.0/Social networking people do when you talk to them.

    Do people fundamentally change when they have more than one option to choose? I would have guessed rarely. Just because people have more choices does not mean they make statistically random choices. People have far greater psychological issues about what they choose and why they choose them than just availability. People like to be on the bandwagon and choose what their friends do, they like to choose things they've heard of and feel safe about, what's been recently marketed to them, comfort foods vs. healthy foods, etc.

    Although we are all unique individuals following the herd, we by-and-large make the same choices about things, with a little bit of variance thrown in to keep it interesting. Raise your hand if you've never eaten at a McDonalds or drank a Coke before.

    The internet may offer a wide variety of things in theory, but in reality it is businesses trying to offer customers the products that will give them the best ROI, and that means you'll make more money off the herd than a few outsiders demanding obscure products and services.

    It makes sense to push items that the herd wants to buy. It makes sense to push the same things the other players are pushing and focus on better volume marketing, rather than pushing obscure things that a relatively few want and spending more money on targetted advertising.

    The consumer follows the same approach as others, otherwise Walmart would not have been able to be in the position it's in.

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  6. I don't think so by the+eric+conspiracy · · Score: 5, Insightful

    The markets studied in this work are notorious for being driven by short term fads. Online downloads are by predominantly ephemeral pop music, and a study of 14,000 teenagers? These are the people most influenced by peers and the 'so last week' attitude, They haven't had the time to explore and broaden their outlook.

    Try getting a more diverse sample and I think that the long tail will look a lot fatter. People in their 30's and up have had time to develop far more diversified tastes and will have much more eclectic buying habits.

    Pick a cohort of 14,000 boomers and you will see something very different.

  7. Not exactly. by khasim · · Score: 5, Insightful

    "The Long Tail" did not suggest that Harry Potter would sell less. It suggested that a less well-known, or liked, book could make as much money as a Harry Potter or more because the internet would allow those who liked such things to find them more easily.

    Not exactly.

    It is the hypothesis that ALL of the non-Harry Potter books COLLECTIVELY will sell as much or more than the Harry Potter books themselves.

    Even that is wrong. It isn't a single book or a single series. It's the percentages. It is the hypothesis that the 80% of lesser selling titles will equal or exceed the sales of the top 20%. Or 90% / 10%. Or wherever you want to make the cut.

    In theory, it is easy to demonstrate. Suppose there are 2 blockbusters released in a category ... and the average person buy 10 items in that category. So, 20% of the sales would go to the blockbusters ... but 80% would go to the "long tail".

    The problem is that the average person does NOT operate that way. They might by the latest Harry Potter book ... and no other book that year. The same with music. The same with movies.

  8. Re:I, for one, am not part of the long tail.. by D+Ninja · · Score: 5, Interesting

    I mean, have the major labels actually put out that much good music in the last 10 years to even download? It seems like the bar has gotten awfully low.

    Possibly. Or maybe you've just aged and your tastes have changed as they've become more refined (a nice way of saying you've become pickier). That sort of makes sense since you, being older now, are not the RIAA's primary target market (which tends to be in the teens, younger 20s, etc). Additionally, being older, you're also not as impressionable. A song that would have affected you at age 15 (when emotions were high, and many experiences were imprinting themselves on your mind) would barely make a dent now or may not even be noticeable.

    There has been good stuff produced in the past 10 years. I know names like Britney Spears pops to mind when you think about the crap out there, but there are a lot of artists who are part of the big labels who don't get the same face or radio time for whatever reason.

  9. Re:I, for one, am not part of the long tail.. by motek · · Score: 4, Funny

    Quite obviously, it must exist. The lack of evidence simply means it is an invisible tail, well hidden from the eyes of the unsuspecting public. Probably some sort of conspiracy of the short-tailed...

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  10. Long Tail != No More Blockbusters by sac13 · · Score: 4, Insightful

    The article was generally ok, but clearly not completely understanding of what the "Long Tail" means. Of course, from what I've read (including the book itself) the interpretations and applications of the theory are rather fluid anyway.

    The biggest issue I have with the article is that it seemed to be conveying that the "Long Tail" meant an end to blockbusters. It doesn't mean that at all. It just means that there's enough business in the "Long Tail" to make it profitable to sell items that weren't blockbusters given the low cost structures of Internet retailing. Amazon and iTunes both make hundreds of thousands of dollars monthly on items that only sell 2 or 3 copies. With traditional retailers, space is a limited commodity and must be devoted to items that will sell in enough volume to justify carrying them.

    Now, IANAPhd, and the article quotes quite a few that seem to disagree with the idea of the "Long Tail", but it seems the evidence they discuss is rather weak. Yes, people are influenced by others in their choices. Much of this comes from the vast history of humanity and our tendency to form social groups. The Internet has yet to truly begin to change humanity in the ways that it will. The key thing with respect to the article is the definition of what our peer groups are. Despite the global nature of the Internet, most of our peer influence is local. As more and more people around the world connect and begin to actually talk to others outside their current peer groups, those peer groups will expand and change. That is going to be a key driver in generating the diversity that the "Long Tail" predicts.

    The "Long Tail" is only beginning because humanity's experience with the Internet and the interconnectedness that it brings is only beginning. Just because it hasn't completely happened doesn't mean that it's not happening.

  11. Re:Clueless by swillden · · Score: 4, Insightful

    The article (what I read of the boring thing) didn't say much of anything except "stuff one person will buy won't outsell stuff millions of people will buy"

    In short, DUH. hardly profound.

    Well, it's hardly profound if you oversimplify it and misstate it.

    The idea behind the long tail was that the massive variety that on-line retailers can offer, as compared to brick and mortar retailers who have severe shelf-space constraints, would lead people to find and buy more obscure stuff.

    No one really expected the obscure stuff to outsell the popular stuff, but there was an expectation that some of the dollars formerly directed to popular stuff would get spread instead across the more obscure stuff. This would cause the sales of popular stuff to flatten a little and the "long tail" of obscure stuff to thicken a little.

    That seems pretty reasonable on its face, but it's apparently not what happens.

    It appears, in fact, that without the friction imposed by retailer shelf-space decisions the blockbuster effect is enhanced. When millions of products are available, people pay even more attention to peer recommendations, and that drives a more powerful blockbuster effect. The use of automated popularity-based recommendation software probably adds to the effect as well.

    Is that profound? You decide. I think it's at least interesting.

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  12. Re:Where do free items fit in? by CyberLord+Seven · · Score: 4, Insightful
    Ummmm. I don't like watching movies or television shows on a computer. That's why I buy (yes, I actually pay) for DVDs.

    Or, at least, I used to. A few years ago I got sick and tired of being FORCED to watch advertisements for movies I will NEVER watch, and FBI warnings that mean nothing to me. So, I stopped buying DVDs.

    Now I just watch them at the theatre if I think they will be good or just wait for them to appear on U-Verse.

    ***offtopic***Will someone tell those ass-wipes in Hollyweird that they are losing valuable customers with this practice of putting in useless ads and trying to force people to watch them. I have DVDs that are getting long in the tooth and it's kind of sickening to see ads for movies that have come and gone. Why can't things be like my DVD of The Matrix? When I put The Matrix into my DVD Player, the thing starts at the movie! What a unique concept! DUMBASSES!

    Don't even get me started on Blu-Ray. I'm supposed to buy my movie collection again just to get innundated with the same crap?***offtopic***

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