How Long Should Companies Make E-Bills Available?

theodp writes "If you say goodbye to paper and hello to green, you may learn first-hand that no good deed goes unpunished. Try to pay your final Verizon Wireless bill online after switching carriers, for example, and don't be surprised if you get a sorry-Dave-I'm-afraid-I-can't-do-that reply. Other vendors may curtail e-Bill services 30 days after you end service. And a promise of access to up to seven years of paperless statements is somewhat empty if you'll be cutoff as soon as you no longer have an account. With more-and-more companies enticing consumers to go paperless, how long a period of time should the records be made available online? Should it extend beyond the life of an account?"

Comments

Re:Have NAS, will save

[Foolicious]

I'm making an assumption that you're the "Brendan" in your sig. So given said sig and the site to which it links that (in a nutshell) makes a plea for people to give money to you (for your college debt), the whole personal responsibility thing sounds more like a line than an actual something one could try.

As a lawyer, I must say

[Anonymous Coward]

I happen to enjoy monkey sodomy. But that's just me.