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Fraudsters Abusing Canada's Do-Not-Call List

J ROC writes "Phone numbers on Canada's Do-Not-Call registry have apparently been sold to off-shore telemarketers, scam artists, and other ne'er-do-wells, according to reports in the Globe & Mail and CBC News. The CRTC, which runs the registry, sells lists of phone numbers online for a small fee; making it available to anybody who might be interested in buying it, including con artists. I guess this explains why, ever since I added my number to the registry, I've been getting phone calls from 000-000-0000 trying to interest me in some free vacation scam. Canada's Privacy Commissioner is currently investigating."

37 of 229 comments (clear)

  1. What Idiots by kenj0418 · · Score: 4, Insightful

    What idiots -- Illegally contact people that you already know are especially hostile toward dealing with you. How many sales do they actually expect to make?

    1. Re:What Idiots by MrKevvy · · Score: 4, Informative

      re: "What idiots -- Illegally contact people that you already know are especially hostile toward dealing with you. How many sales do they actually expect to make?"

      Just as with spam, the telemarketer gangs don't make money off of sales. Rather, they make money off of selling their "service" to the "companies" whose "products" are being advertised. So even if there are no sales at all, they still profit.

      --
      -- Insert witty one-liner here. --
    2. Re:What Idiots by Z00L00K · · Score: 2, Interesting

      The penalties for telemarketers are far too low.

      Make it punishable to try to market anything using hidden of forged numbers, and let that punishment also propagate to the company whose product is promoted.

      --
      If builders built buildings the way programmers wrote programs, then the first woodpecker would destroy civilization.
    3. Re:What Idiots by PopeRatzo · · Score: 3, Insightful

      What idiots

      I'm trying to think of what should be done with someone so sleazy as to do this.

      I understand Guantanamo Bay's going to be vacant next year. Not even Amnesty International would mind if we put them there.

      Spammers, too, while we're at it. Although I suppose if we lock them up we have to feed them.

      I'm a man of peace, but I could take my nickel-plated M1911A1 to their heads and then enjoy a nice meal and peaceful night's sleep with no problem at all. Actually, I'm getting a little dreamy just thinking about being able to use my email address without having to worry about getting 40 of the same message asking if I want to "be more man", or having to squint at my phone's caller ID so I don't have to deal with some poor, bored young woman offering me aluminum siding or better interest rates.

      --
      You are welcome on my lawn.
    4. Re:What Idiots by rolfwind · · Score: 3, Insightful

      Just as with spam, the telemarketer gangs don't make money off of sales. Rather, they make money off of selling their "service" to the "companies" whose "products" are being advertised. So even if there are no sales at all, they still profit.

      However, companies don't keep using tactics that aren't profitable, so if there were no sales, there would be no reason for those companies to buy telemarketing service - at least from that provider. In most businesses, repeat customers are the key to long term success and I suspect telemarketer service providers are not immune to that.

    5. Re:What Idiots by goaliemn · · Score: 2, Informative

      Technically, the telemarketers aren't breaking the do not call list laws. They aren't in canada.

      I'm in the US and recently have had canadian based companies calling me.. I tell them I'm on the do not call list "we're in Canada so the US list doesn't apply to us" Canuck companies are doing the same thing now.

    6. Re:What Idiots by Anonymous+Psychopath · · Score: 2, Insightful

      Technically, the telemarketers aren't breaking the do not call list laws. They aren't in canada.

      I'm in the US and recently have had canadian based companies calling me.. I tell them I'm on the do not call list "we're in Canada so the US list doesn't apply to us" Canuck companies are doing the same thing now.

      That's not exactly correct. Technically, they are breaking the law. They just can't be prosecuted easily.

      --

      Eagles may soar, but weasels don't get sucked into jet engines.

    7. Re:What Idiots by pnewhook · · Score: 3, Insightful

      - You can't trust the government with your data. Whether it's stolen social security numbers, do not call lists, or medical information, the government WILL be used and abused. Power corrupts politicians; they don't care.

      Do you believe the politicians you vote for have anything to do with peoples private data? Your data is being compromised by lowly paid swivel servants that have the same job regardless of what party is elected in.

      --
      Tesla was a genius. Edison however was a overrated hack who liked to torture puppies.
    8. Re:What Idiots by pnewhook · · Score: 3, Funny

      After we annex the provinces (except Quebec) and turn them into states, you'll be just as liable to U.S. law as all the rest.

      Ha! Don't forget Canada has more oil reserves than Saudi Arabia. Once oil goes up again we will simply buy the debt ridden US and you will wake up in a province! Bwuu ha ha ha!

      --
      Tesla was a genius. Edison however was a overrated hack who liked to torture puppies.
    9. Re:What Idiots by Cennon · · Score: 2, Interesting

      I used to work as a caller for a marketing research company in Canada (read: surveys - NO sales), and we called the U.S. more often than not. We ran into a lot of people that would honk on mightily about their rights regarding the do-not-call list, not realizing that - at the time, at least - we were exempt by virtue of our business: opinions, not sales.

      I can't imagine ever telling a person that 'the US list doesn't apply to us'. I wonder if they were actually in Canada, or just saying so (the telemarketer equivalent of a maple leaf on their backpack.)

      It doesn't do any business any good to ignore the local laws. The logic of a previous post applies: - if people don't want to be talked to, why bother badgering them? There's plenty of other people to talk to.

      However, it would have been nice (and more effiicient) if people realized that the do-not-call list was limited to sales. If they want it changed, they should talk to the people in charge of the legislation. If what people want is "no businesses I don't know may call me, EVER", they need to write a law that states that.

    10. Re:What Idiots by jeffstar · · Score: 3, Informative

      how do you expect telemarketers to avoid calling people on the do-not-call list if they don't have a copy of the list?

    11. Re:What Idiots by schon · · Score: 3, Insightful

      Your logic is astoundingly bad.

      In most businesses, repeat customers are the key to long term success and I suspect telemarketer service providers are not immune to that.

      Why do you suspect that?

      These people are fraud artists. What on earth makes you think that they are "most businesses"?!?!?!

      It's like saying "oh, those people running a pyramid scam can't stay in business for long, because eventually they'll run out of people to scam."

      You are astoundingly naive if you think that con artists rely on the same methods as normal businesses.

  2. Double Up by Guy+G · · Score: 2, Insightful

    It looks like we now need a do-not-call, do-not-call list!!

    1. Re:Double Up by zoomshorts · · Score: 2, Insightful

      What we need is a "My Data is worth $5000.00 to me" so IF you use my data,
      YOU OWE ME $5000.00 per disclosure.

      IF My data is worth anything, it is worth MORE to me than you.

      Turn the idiots in to a collection agency and ruin their credit, etc.

      Simple.

    2. Re:Double Up by walt-sjc · · Score: 5, Interesting

      No.... What we need are callerID numbers that are always transmitted and accurate. We need carriers to be held liable for bogus caller ID info transmitted on their networks. No exceptions.

      This makes it a little harder for voip termination providers, but it can and needs to be done. Make it a criminal penalty to knowingly use bogus or forged callerID (allowing the loophole to use a number that BELONGS to you.)

      Currently, (and I've mentioned this several times in the past) I use Asterisk for my phone system. In fact, I've been using it for over 5 years now (It is ROCK SOLID)

      I've also had a few simple rules setup. First, I have a white list of close family and friends (those calls always go through, with callerID name re-writing so I see it's Bill and not "Wireless Caller".) Second, local calls are allowed during waking hours to get right through. At night, they have to press 1 to leave a message or press 5 to ring through. Third, tollfree numbers and NO callerID ALWAYS have to press 5 to ring through. Finally, the blacklist which just gives a disconnect tone sequence and phone company like message that the number is disconnected :-)

      What have these rules done for me?

      First, telemarketing calls are all blocked - along with charity solicitations and political crap. The sole exception (due to my rule set) was a couple calls from LOCAL political volunteers (I actually don't mind those - at least they are HUMAN.)

      Second, wrong numbers in the middle of the night totally stopped.

      I have my phone back. I can have dinner in peace. I sleep at night!

    3. Re:Double Up by walt-sjc · · Score: 4, Informative

      Actually, setting it up wasn't that bad. I already use a debian box (been using debian since before Ubuntu existed) for my internet gateway that sits in the basement. I bought a Digium analog FXS/FXO card (old style) with 4 ports on it for my two phone lines, and two extensions. I also have some old Cisco ATA's I bought long ago to provide 4 additional extensions. I actually don't use all the old analog ports since I got a couple Polycom VoIP desk phones (which have AWESOME speaker phones.) Again, I initially installed Asterisk long ago before there were distro packages, so I compiled from source. To be honest, it wasn't trivial (especially getting the ata's working) but not hard either. Certainly no harder than installing apache from source and configuring it.

      Today it's stupid simple as the documentation for Asterisk is WAY better, and the configuration tools are far easier. Distro packages make Asterisk an apt-get install away, and there are pre-setup CD installs of asterisk available.

      Originally (years ago) I had some issues with echo but modern code has totally solved that problem.

      Since my install is so old, I can't really give you the perspective of what it would be like for someone new to it, I just know it's soooo much easier now than it used to be.

  3. That does it! by jonadab · · Score: 5, Funny

    That's it! I'm moving to... oh, wait. Nevermind.

    --
    Cut that out, or I will ship you to Norilsk in a box.
  4. Do Not Call - What a joke by Xoron101 · · Score: 5, Funny

    I added my cell, the wife's cell and our home phone number to the list. A month or so later, I got my first telemarketer call.

    I called up the government's do not call list registry to complain, but they hung up on me and told me that they weren't interested in what I was selling. They asked "how would I like it if they called me at home during dinner", and asked to be taken off of my call list

  5. Comment removed by account_deleted · · Score: 4, Informative

    Comment removed based on user account deletion

  6. And here I thought I was imaging it by AsmordeanX · · Score: 3, Interesting

    Wow, good job CRTC.

    My telemarketing calls went from about 2 a week to 6+. Good thing I'm rarely home and they get the answering machine instead.

    1. Re:And here I thought I was imaging it by mevets · · Score: 4, Informative

      I don't know if these help yet, but apparently if you make your answering machine/voice mail message start with a "disconnected signal" (http://www.telephonetribute.com/signal_and_circuit_conditions.htm) you can discourage autodialers. Somebody even markets a little device (telezapper) to do this for you.

      I have no love for the CRTC, but the pressure probably came from elected officials via heavy lobbying. Regardless, after years of "click here to be removed from the list", how anyone didn't see this coming is beyond me.

  7. Re:I saw that one coming...(I'm in Canada) by nattt · · Score: 3, Insightful

    That is the most annoying call ever. I blame bell for all this. THey're making money of each scam call in network fees.

    --
    -- oldthinkers unbellyfeel ingsoc
  8. Remove me from Your list! by madcat2c · · Score: 4, Funny

    If you no longer wish to receive our emails for the crap we sell, just reply by email with the following:
    Sunject:I am a real, valid email address
    Body:
    Your age
    Number of children
    Do you own a home?
    Take prescription meds?

    And we promise to remove you forever!

  9. How to get around the Do-Not-Call list by kpoole55 · · Score: 2, Insightful

    I'm in Canada and find, via *69, that these calls are coming from telemarketers with phone numbers in the United States. So, the list is working. We're not getting calls from Canada we're getting them from the States and, likely, there are equivalent scenarios being used to get around do-not-call lists for the States. Since the calls are coming from the States you can try to put your number on their list but they won't accept an area code outside of the U.S. So, that's how you get around the list. Originate your calls for one country from another country that doesn't abide by the do-not-call list. What's going to be needed now are cross border agreements that each country will help enforce the other's do-not-call lists.

  10. Re:I saw that one coming...(I'm in Canada) by cperciva · · Score: 2, Funny

    *Sound of fog horn*

    I agree, that's the most irritating call I've ever gotten. I normally hang up on telemarketers, but now I make a point of trying to keep that one on the line as long as possible.

  11. Re:I saw that one coming...(I'm in Canada) by Bob_Sheep · · Score: 3, Interesting

    I think that is the first time I have heard of international telemarketing. I have heard the exact same recorded message here in the UK.

  12. Not much different in the U.S. by Caduceus1 · · Score: 3, Interesting

    To DNC registry worked well for a while. But then unscrupulous telemarketers started figuring out how to issue bogus number identifications so you can't issue complaints against them, and using an automated system, claiming to be about your auto warranty, or your "credit card company" (not by name), and try to get you to press 1 - at which point you then establish a business relationship with the telemarketer/vendor and they are then exempt from harassing you forever more.

    Lately, we have been getting numerous phone calls from "Texas Guaranteed". And now, I'm getting phone calls from a "white pages/yellow pages" company to continue a listing for my fictional company which has never had a listing in any pages since it isn't really real. The funny part is these are from a real person, who gets rude when my wife says that she won't talk to them.

    --
    rm /dev/mem
    Sci-Fi Storm
  13. Simple solution ... by phoxix · · Score: 5, Insightful

    The CRTC should create a series honey-pot numbers, and give different combinations to those who purchase the lists. Scammers and those-who-sell-to-scammers would not be aware of which numbers are honey-pot numbers, and would call them anyways.

    The CRTC could use this to easily weed out the bad from the good.

    1. Re:Simple solution ... by ccguy · · Score: 2, Insightful

      The CRTC should create a series honey-pot numbers, and give different combinations to those who purchase the lists.

      Since the lists are cheap, the scammers can just get 10 copies and filter out the differences. I don't think it would work (at least more than once).

  14. Re:unlist - (only partly effective) by wfstanle · · Score: 2

    I think that will not help much if you are already getting telemarketer calls. If your phone number has already been sold by the CRTC then it's out there. It can be sold by the telemarketer and resold much like email addresses and SPAM.

  15. Re:Take control yourself by kent_eh · · Score: 3, Interesting

    Caller ID?
    Oh, right. That feature that my telephone company wants me to pay extra for...
    How about the telco refuses to pass calls with invalid caller ID numbers?

    --

    ---
    "I can't complain, but sometimes still do..." Joe Walsh
  16. Get VoIP by clarkn0va · · Score: 4, Informative

    Two calls from an unsolicited number is all I ever get. After the second call the number simply gets screened and the incoming call gets forwarde--guess where--back to itself. Sometimes I get giddy imagining the telemarketer reciting her pitch to the person in the next cubicle.

    Of course, callers with the caller ID of "000-000-0000" or "10" simply get forwarded to the Rejection Hotline.

    I'm on primus, but I imagine other voip providers have similar functionality, as would asterisk and its ilk.

    --
    I am literally 3000 tokens away from the chaotic crossbow --Stephen
  17. Do what I do by Opportunist · · Score: 4, Funny

    When called, first talk really quietly so they turn their headset up, then use a very sharp whistle (or a foghorn, up to you and how sensitive your neighbors are). Repeat as needed until they hang up.

    For some odd reason, I don't get any telemarketer calls anymore. Works better than any do-not-call list.

    --
    We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
  18. This was easy to predict by roc97007 · · Score: 2, Insightful

    If there is a list, and it has value, it will eventually be sold. It is important to remember that the government consists of regular people, not angels, no different from people doing any other job. A certain percentage will be unscrupulous, as in any collection of people, and the unscrupulous will be attracted to positions of power, influence and money, just like in any other organization.

    You might be able to vote out the person who wrote the bill, and the politicians that put it into law, but you can't vote out the bureaucrat that actually handles the goods -- that person is outside the influence of us regular citizens. Not because of any Star Room conspiracy, but simply because he's the person who has access, and the temptation is too great.

    So for a given list, like a do-not-call list, or back-door passwords held in escrow, or a list of people in a certain position, if it has value, an unscrupulous person will find a way to cash in on it, or someone will be coerced into doing so by another unscrupulous person. The more valuable the list, the more likely that the attempt will be made.

    This is vital to remember. When you hear "the government will take care of it" the first question you should ask is "why do you think so? What makes the people that make up the government any different from the people who make up, say, the phone company?"

    --
    Oliver's law of assumed responsibility: If you're seen fixing it, you will be blamed for breaking it.
  19. Re:I saw that one coming...(I'm in Canada) by loom_weaver · · Score: 2, Informative

    I'd go into your bank and ask if you can be taken off their marketing lists.

    I had the same thing happen with CIBC and one day I got a pushy salesman that pissed me off. I marched into the local branch, told them my sad story, and then was somewhat surprised to see them clicking away at their computer and unchecking me from several lists.

    The teller said it's quite rare that people ask to be taken off those lists. It must be because so few people know about it.

  20. Re:CRTC Garbage. by MichaelSmith · · Score: 2, Interesting

    Maybe each list should be salted with a number which identifies the recipient of the list. When that number is called, sue the original recipient.

  21. Re:Ok, sent to my MP by Lord+Flipper · · Score: 4, Informative

    Alas, Canada isn't where all the illegal calls and emails originate

    Where have you been? I won't argue about the email bit, and I realize it's nothing to be proud of, but Canada has the best, as well as the most successful/notorious fraudulent telemarketers on Earth.

    Check news articles from end of the 1990s and a year or two after. Montréal has an international reputation for having the highest grossing ongoing, organized criminal telemarketers in the Entire World (Vancouver is doing okay along those lines, also).

    Interpol, in Europe and the FBI, down here in the US, had to go up there and basically "shame" the RCMP into raiding and taking down the top of that food chain. Two chains, really, one, a non-denominational consortium of Irish, Jewish, Greek and Cosa Nostra guys, and the other being the financial "fund raising" arm of the Hell's Angels, headed by Denis Morin.

    The "Phonebusters", up at Thunder Bay, were outgunned and subverted once cases hit the Court system. There were rumors, underground, that the first really huge case to hit the system in Ontario (which involved two Montréalers, one of whom was Les Pinsky) was a slam dunk, requiring a $250,000 payoff to someone in the Ministry of the Attorney General to get away scot free. The Ontario Provincial judge in the case was furious at having to throw out a case against a guy who had made $12 million in the previous year ("officially", the actual figure was way up there), because of "screw-ups" by Crown lawyers.

    Meanwhile, in Montréal, the RCMP had one of their people visiting owners and part-owners of a dozen seemingly separate businesses, telling them what amounts of individual Bank Drafts, etc, were going to be "flagged" in the system, which ,mail drops had been added to surveillance, etc. "Guidance" in other words.

    The biggest gang didn't go down until a lady in Ontario, who was addicted to sending cash to telephone fraudsters, and was embezzling huge cash from a firm she worked at, killed herself, and the FBI just blew a gasket. And Denis Morin, who was under observation for years, by Canadian legal people, wasn't busted until he was walking into Disney World, in Orlando, by FBI agents (with OPP and RCMP guys tagging along for the photo op.

    Les Pinsky, one of the old-school telemarketing guys in Montréal, died recently, before his recent case could get to Court (natural causes). If you visit the Portage, a drug and alcohol treatment facility on St antoine Street in Montréal, chances are that Les' picture is still up on the wall of grads. Even some of his closest friends knew that what he was doing was not just illegal, but all the way wrong, yet still loved him, in some cases, for the beneficial work and volunteering he had done. But the notion that man can sin with one hand and do good works with the other, and that these things "balance out" somehow, morally, are delusional. Isaiah, in the Old Testament, was very persuasive about what those who thought that they could, God-like, make these assessments and draw conclusions about their "faith saving them in the end" were in store for.

    A lot of folks will be glad Les is dead. That's easy to understand. People who knew him, who knew something about him besides "his job" can only wonder how things might have gone if he had used his skills and abilities for something that was "good." But he didn't, or, rather, he did, but those numerous acts were simply outweighed by his "real" work. A lot of people got hurt, and even his close friends know that that is totally unacceptable.

    Don't think for a moment that Canada isn't more than adequately "represented" as far as fraud goes. There's a reason, or two, why the gargantuan heroin importing "company" that was known as "The French Connection" had Montréal and little ports up and down the Canadian east coast as its last stop on the way to New York, Chicago and Detroit. And it wasn't smoked meat sandwiches and Molsons.