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Keeping in Contact With Family, From Afghanistan?

LiNKz writes "Within a short while I will be heading to Afghanistan and in the interest of keeping in communication with my wife and family I've been looking at different means of it, from VoIP to cellular services. I'm not sure how well connected or how stable of a connection the base I'm deploying to has, which means VoIP might simply not be an option. I have, however, noticed in my searches that Afghanistan has recently boomed with cellular coverage though that too seems to be difficult to ascertain. I'm curious if the Slashdot community has any information or experience regarding international cellular services offered in this country and the means of obtaining it."

40 of 176 comments (clear)

  1. Not an issue anymore by Anonymous Coward · · Score: 2, Informative

    Internet access and calling centers are plentiful, at least on the US bases. This is really the *last* thing you need to be worried about.

    1. Re:Not an issue anymore by Crewdawg · · Score: 5, Interesting

      I would disagree slightly here. I am an IT Manager that has a dozen or so remote sites in Afghanistan and Iraq. I would not consider the internet and call centers plentiful. We are often forced to use VSAT to get any connection at all. When there is a military provided connection it is usually a SIPRNET or NIPRnet. Use of VoIP and personal communications on these networks is usually prohibited. We do have good luck with Skype and even Vonage when there is an internet connection, though it is often heavily delayed (think 800 - 1200ms delays).

    2. Re:Not an issue anymore by tibman · · Score: 3, Informative

      I spent 6 months in a coalition log base that had zero internet, phones, pay, tv, or mail services. The only americans were my platoon, an ODA team, some rogue infantry major (a US liaison to another country), and a few commo guys. My platoon chipped in and bought a Satellite and a monthly plan from a local.. we had to pay in cash, however. Each plt member paid $100 the first month and $30 after that. We drove 2 hrs to the nearest FOB a few times a month. It had all the normal services so we could pickup mail for the logbase and get our monthly allowance from finance. I think the service plan we had gave us 12 unique IPs to play with. The service was good too(when there wasn't asshats leaving P2P stuff running all out). However, i recommend you stick to non-live communications as much as possible. Phonecalls make people cry and you just won't be as focused on the job with that kind of stuff to worry about (imo, of course. To each their own).

      It's a good idea that a senior NCO has control of the satellite so he can pull it down if he feels there is a good reason (sudden visit by a VIP, for example). The NCO can ensure everyone is running AV and NOT doing anything mission critical with the computer (watch Officers! anything official even memo's should be done on a non-network'd machine). Using a cheap (220v!) Router with assigned MACs is a good control mechanism. This is really only feasible with a small unit. You are responsible for lives and millions in equipment.. i feel there is no reason why you could not run a small network without oversight.

      --
      http://soylentnews.org/~tibman
  2. Try something new: "voicebeep" by nitroamos · · Score: 5, Interesting

    It's a cross between instant messaging and asynchronous voip.

    http://voicebeep.com/sayit

  3. MWR provided internet and Voip by Anonymous Coward · · Score: 5, Informative

    I'm currently deployed in Afghanistan at FOB Blessing and the broadband phones and internet that the MWR give us for free is actually really quite good considering where we're at. It's free and works perfectly, the only problem is the small amount of computers (8) and phones (3) available for this base with our numbers. Most of the other outposts have a MWR room with similar things in them, maybe less or more comps or phones..

    Not many people use the afghani cell phones or their blackberrys (apparently depending on the plan they work here albeit very expensive).

    hope this helps or reassures you!

    1. Re:MWR provided internet and Voip by bmgoau · · Score: 2, Insightful

      Can you bring/use laptops? Is there a wireless access point or is that considered to much of a security threat?

    2. Re:MWR provided internet and Voip by shiftless · · Score: 4, Informative

      Yo dude, hello from Camp Phoenix, Kabul! Never been to Blessing, but I've heard of it. IIRC, you fuckers are always getting lit up, or at least you used to when I went through the area a couple years back.

      To the OP, most larger bases have a SPAWAR system. That's a very good satellite system with a bunch of phones and computers available. You purchase minutes off the SPAWAR web site and make calls back to the states for $.04/min. You can also use Skype, as VOIP bandwidth is guaranteed. Laptops are generally not allowed on the system, but the network actually has very few (if any) restrictions. I download torrents all the time, for example, by running uTorrent off a thumb drive. The system is really slow during peak hours but in the middle of the night you can get some fantastic download speeds. I've hit 400k+ a sec before on torrents.

      Smaller bases (small FOBs) may only have DSN phone access. In that case, you just call back to a base in the states, have them transfer you to an outside line, and use your calling card to complete the call. Just as cheap as SPAWAR, though more hassle.

      At any rate, what it comes down to is, you will have no problems keeping in touch with family, even if you are stationed on the smallest, shittiest FOB in Afghanistan. So don't worry about it!

      P.S. be sure to bring a big external drive. You'll need it to hold the thousands of movies people will let you copy off their drives.

  4. There's an RFC for this by digitalhermit · · Score: 4, Funny

    RFC1149 is the obvious approach one would take. Though there is some packet loss, the packets can be sufficiently large to transmit entire messages without fragmentation.

  5. Regulations by breakzoidbeg · · Score: 5, Informative

    Communication Through un-official means may get you into some trouble, so be discrete no matter what option you choose so be careful. When the prime minister of Canada visited our base in kandahar they blacked out official communications and were really on top of unauthorized communications (no e-mail even). Keep your head down mate!

    1. Re:Regulations by MrFreezeBU · · Score: 2, Informative

      One thing to watch for, if someone deployed to the base is critically injured or killed, all unofficial communication channels are closed until the next-of-kin can be notified, for understandable reasons. I've been on the US side of one of these blackouts, and although unpleasant and nerve racking, I can understand the reasoning behind the decision.

  6. Hey, it's you! by binarylarry · · Score: 4, Funny

    Osama, is that you?

    --
    Mod me down, my New Earth Global Warmingist friends!
  7. Be sure not to do any phone sex by Anonymous Coward · · Score: 2, Insightful

    Unless you like giving NSA employees jollies, don't be doing any phone sex from Afghanistan.

  8. Re:Ham radio by LVSlushdat · · Score: 4, Interesting

    I worked at a MARS (Military Affiliate Radio Station) station in Vietnam back in the 70s, and have been a ham since then, and I can tell you you're gonna have major difficulty doing any kind of HF phone patches from that part of the world.. HF propagation from there to the US is pretty spotty at the best of times. I've lost contact with the MARS program, and would guess that with all the better communications options today for deployed military morale traffic, that old-style HF phone patches have gone the way of the dodo bird...

    --
    THANK YOU, Edward Snowden!! Americans owe you a debt of gratitude (whether they know it or not..)
  9. Video Skype by flyingfsck · · Score: 4, Informative

    Video Skype on a Linux Netbook is the easiest way to do it.

    --
    Excuse me, but please get off my Pennisetum Clandestinum, eh!
  10. VSAT and VoIP will work fine by Tolaris · · Score: 2, Informative

    My company provides VSAT service in the Middle East and Africa, including as far east as Afghanistan.

    VSAT latency is 600-1000 ms, and many VSAT Internet service providers prioritise voice-over-IP. We certainly do, although to a limited number of providers due to technical limitations.

    Given sufficient bandwidth, VoIP will do fine. Be sure to use a service that supports good audio compression, and turn it on. Use G.729 or G.723, and never G.711.

    On an iDirect VSAT network with cRTP enabled (RTP header compression), a G.729 call needs about 16 kbit each way. Good VSAT service in that area will have at least 64 kbit upload and 256 kbit download.

  11. T-Mobile International is the Ticket by lindec · · Score: 3, Informative

    My father has been deployed to Iraq, Afghanistan and other places around the world and he brings with him a T-Mobile Quad-band phone with the International Package. He got pretty good service in Afghanistan. You can check the rates here: https://www.t-mobile.com/International/RoamingOverview.aspx?tp=Inl_Tab_RoamWorldwide It looks like calls are about $4.99/minute there, so you probably won't want to chat for hours on end, but my family has used this method for several deployments and it works stellar. Thank you for your service.

  12. A Little Info by Anonymous Coward · · Score: 5, Informative

    I'm currently in Afghanistan as well.

    SPAWAR provided phones at the MWR are cheap. Take a look at the link: http://oif.spawareurope.net/

    Also, Bently-Walker provides good satellite Internet out here. That's what I'm using right now.

  13. Iridium by The+Dancing+Panda · · Score: 4, Informative

    Is price an object?

    If not, you can buy an iridium phone for around $1400. Plans are around $30/mo, and $1.45 a minute, Or you can do prepaid. They work everywhere, and are pretty portable. You can call the phone from the US for regular long distance charges using a pass-through number.

    1. Re:Iridium by TFer_Atvar · · Score: 3, Informative

      I'd second this. If purchasing one is out of the question, renting one is possible -- though for six months, it may be cost-prohibitive to rent. In addition, if you're worried about the cost, you may be able to recoup your expenses by selling access to other people who similarly want to keep in touch with folks at home. I rented an Iridium phone for a drive to the Arctic Ocean and was able to get people to pay $5 per minute for an opportunity to call home from the Arctic Ocean. The proceeds paid for the phone rental.

  14. Keeping in touch downrange by Sir.Cracked · · Score: 3, Informative

    If you're at an established base, net connectivity isn't an issue. The same connection that provides net connectivity does phones and other comm. This will be kept up as a matter of necessity.

    Bandwidth is crap, however. You won't be streaming music or movies. When I was at a rather small, forward base, what I did was telnet/ssh to a pre-setup stateside linux box with an ncurses (read, text based) AIM client installed on it. It's low bandwidth, and generally not filtered. Worst case, setup your stateside box to sit on port 80, which is NEVER entirely blocked.

    How useful this all is of course depends on how often you can get a laptop on the network. I was a comm guy, in fact, the comm guy responsible for local infrastructure, so, a drop to my tent was a given, and I brought my own laptop. Depending on your job, you'll get more or less time at a computer, I know most shops had at least one computer in their tent/structure. Since telnet is a standard tool, you don't have to install anything.

    Best of Luck!

    --
    Where are we going, and why am I in this handbasket?
    1. Re:Keeping in touch downrange by SpiceInvaders · · Score: 2, Interesting

      Worst case, setup your stateside box to sit on port 80, which is NEVER entirely blocked.

      May not be blocked from the far side but if you happen to have Verizon as your ISP, they have been blocking port 80 from getting to your stateside box for years, purportedly as an anti-spam mechanism. 443 goes through ok as does 8080. Good luck and stay safe.

    2. Re:Keeping in touch downrange by shiftless · · Score: 3, Informative

      If you're at an established base, net connectivity isn't an issue. The same connection that provides net connectivity does phones and other comm. This will be kept up as a matter of necessity.

      Bandwidth is crap, however. You won't be streaming music or movies.

      I bet to differ. Most of the larger bases have a SPAWAR system, which is great. It's slow as shit during peak hours, but if you can get on in the early morning it flies. I have hit 400k+ sec on movie torrents. It is 6 AM right now and I am currently downloading three torrents at 120k/sec total.

  15. Re:Ham radio by easyTree · · Score: 2

    If the guy wants to go sightseeing; who are you to suggest that he shouldn't? You're acting as though he's gonna go there and kill ppl ffs!

  16. Comment removed by account_deleted · · Score: 2, Interesting

    Comment removed based on user account deletion

  17. A few options. by ManicDeity · · Score: 2, Insightful

    I was deployed to Afghanistan last year and was able to call back home a few ways. Also it helped that I was signals intelligence.

    Skype-on Bagram or Kandajar this was very popular since you can get your own internet (crappy Indian internet at least) in your B-Hut. A USB skype is great for MWR computers, but you will have spyware and/or a virus on it after you use it. Also if you use this option bring a copy of limewire or some flavour of it and tell it to not connect to the internet. Both areas are giant LANs so you can get tons of movies and music. I bought a 500 gig HD there and filled it before I came home.

    Calling card- this is the simplest way on semi built up FOBs and main bases. Cheap, simple and effective. VoIP phones are everywhere in heavy duty areas. Just make sure you get a state side DSN that will transfer you out to POTS. Some airbases and guard bases in the states will transfer you for free to local numbers in the area you are calling, so make sure to ask your chain of command if anything exists like that for you.

    Cell phone-it is pretty expensive but it works. Shop around for minutes at different markets through out the country. Cell phone reception goes from decent near cities and main highways to "I haven't seen a bar on my phone for the last 400 miles."

    Make friends with somebody that has an iridium- About 2 months into my tour I was given a job that meant I had to travel to every corner of Afghanistan and back again. Before we left my first sergeant gave me an iridium and said to use it if SIPR/NIPR/DSN was unavailable. We soon figured out we could use it as much as we wanted so we pimped it out at remote FOBs. The guys were very thankful for that. Pretty much for 10 months we had our own personal satellite phone. There is bound to be a few others around the country in a similar situation.

    Good luck and I hope you don't have to go to Konar, Korengal or Musah Qaleh.

    1. Re:A few options. by EQ · · Score: 2, Insightful

      Army 98? Good on you.

      98C are the smartest monkey-wrenches in MI.

      --
      Buffalo buffalo Buffalo buffalo buffalo buffalo Buffalo buffalo! http://goo.gl/J9bkO
  18. Is it safe by Anonymous Coward · · Score: 2, Insightful

    To use a Cell Phone network in a country that is very likely infiltrated by your adversary and using it to place phone calls to your loved ones at home.
    You loose anonimity for you and your family and it can be used against you.

  19. my friend by mistahkurtz · · Score: 2, Interesting

    is in iraq on his second deployment. before he left for the second time, he picked up a laptop, and now communicates with the family via skype, and keeps in touch with his buds via wow.

    iraq is iraq, and afghanistan is afghanistan, i can't really speak to what differences there may be from base to base let alone country to country, but i'd have to assume that there would be some similarities in infrastructure, availability, etc. expect your latency to be pretty high. my buddy's wow ping is usually around 2k. not sure how well skype works, but he hasn't asked about finding a replacement, and voice chat/vent for wow worked ok.

    good luck

    --
    not only is time travel possible, it's irrelevant.
  20. Re:Ham radio by rohan972 · · Score: 4, Insightful

    I forgot those dessert dwelling peasants attacked our freedom right? Give me a break.

    Yeah, what could they possibly do. It's not like they could fly planes into buildings packed with people or anything.

  21. Re:Ham radio by rohan972 · · Score: 2, Interesting

    Yeah... Let's harass every country that could potentially do that.

    Not a great idea, how about just the groups who actually have done it. Like the 9/11 attacks were done by Al-Qaeda for example. You know, those guys hiding in Afghanistan.

  22. Re:Ham radio by rohan972 · · Score: 2, Insightful

    No they can't, in fact half of them don't even speak English.

    Yeah, you're right, they can't. Except for the fact they did, but who cares about facts.

    Perhaps we should jail the entire United States over the Virginia tech massacre while we are at it.

    If that attack was a military/terrorist attack with political goals sponsored by an organisation as part of an ongoing campaign it would be appropriate to attack and destroy that organisation. If they were being sponsored and protected by a government it would be appropriate to take action against that government including, if necessary, military action. Neither Afghanistan nor any other country has had its entire population jailed, if you're going to use a straw man argument you could at least use one that isn't quite so stupid.

  23. Military or Civilian? by pz · · Score: 2, Insightful

    Unfortunately, the OP forgot to include one bit of important information: are they being deployed as part of military service, or as part of a civilian effort?

    While there are a few people on Slashdot who are or have been in the military (and I hope they speak up), I daresay the general Slashdot opinion will be worth about what the OP paid for it: squat. I haven't been in the service, but can imagine that there are a raft of security issues around communications back home and that they need to be done through approved channels.

    For civilian deployments, however, the story is entirely different. For this, there is lots of worthwhile advice. Here's my bit ...

    1. I've yet to be in a town, even in remote parts of eastern Europe and the eastern Mediterranean, where there isn't some sort of internet cafe. Connectivity is available. Some intenet cafes even have headsets for Skype.

    2. Cellular phone service is nearly ubiquitous. Seriously. You have to get very remote to not have some kind of mobile phone service. The US has terrible coverage compared to Europe and the Middle East. I've been on small, remote islands in the Aegean with 5 bars. And I've yet to find a country (including in the former Soviet bloc) where you can't get pay-as-you-go service that's heaploads cheaper than any US phone company's international roaming. Just make sure that your phone is (a) unlocked and (b) quad band GSM. Or buy one there.

    3. Everything in the Middle East is negotiable. Everything. Negotiation and bartering is part of the culture.

    --

    Put my fist through my alarm clock with its ding-dong death inside my ear. - The Blackjacks.
  24. Re:Ham radio by kgamiel · · Score: 4, Interesting

    I recently acquired my (now deceased) grandparents home. He was a WWII veteran, radio man, who taught at the Coast Guard Academy and served in the Navy in communications. Until he died when I was 17, he had a 100' tower in his yard (many kid accidents caused by guy wires) and was a dedicated HAM, he hosted the repeater for the region. Among the many dusty certs on the wall of his small shop/office is a MARS cert. What a fantastic program and comradery. From what I can tell, that and like-minded groups of guys would hear the poster's question and move hell or high water to make it happen, that was their cause. Do we have such geeks today? I suspect we do and if so, we need to celebrate them with crusty-edged paper that bears their name and shows up on Slashdot decades later. If not....

  25. Re:Ham radio by gandhi_2 · · Score: 2, Insightful

    I was stationed at Schofield Bks, Hawaii in the late 90's. There was a MARS site near Area X-Ray (ranges) that seemed to be in use. It's been about 10 years...but I imagine the mil hasn't given up on that stuff entirely.

  26. Re:Ham radio by rohan972 · · Score: 2, Insightful

    Al-Qaeda did that? How on Earth did a database file named Al-Qaeda, that contained the names of all the horrible people the CIA gave money/weapons to in the 80s in Afghanistan, fly 2 planes into 2 buildings?

    I think some people may have done it, personally

    As I said "You know, those guys hiding in Afghanistan." The "guys hiding in Afghanistan" being the "people" you mention, you idiot. Whether you think Al-Qaeda is the correct name to use to describe their organisation is irrelevant.

  27. Defense Switched Network by Anonymous Coward · · Score: 2, Insightful

    I was deployed to Iraq in '06/'07. When I was there, cell phones were a big no-no, and for good reason. Allowing unsecured communications is a BIG security risk. VOIP was also not an option because there was no way to connect my computer to the Internet and one cannot simply install unauthorized software on government computers.

    Your best bet is to use provided channels. We had phones though MWR (very cheap but limited to 30 min calls and with long waits), and the AT&T phone center (less wait time, no time limits, but more expensive). I found that using the military's DSN network was the best bet if you can get access to a phone. (I worked in the company office so it wasn't a problem for me.) Call a stateside switch board and they can give you an outside civilian line. From there you can use a regular phone card. If you find a switchboard near home you may be able simply to place a local call.

  28. Been There, Done That by FurtiveGlancer · · Score: 2, Informative

    Just got back last July. Most cities, major roads and Coalition bases have cell phone voice coverage. In my experience, data services were non-existent outside of Kabul. I primarily used prepaid cell service where I purchased cards to add minutes -- voice only. I made a few international calls on that cell but felt they cost too much for regular use (about $0.80 per minute to US). I used the coalition provided comms wherever possible. The only commercial ISPs I saw off a US base were in Kabul and the data rates were roughly from well below 56k modem to maybe 128k DSL. Hope this helps. Stay safe.

    --
    Invenio via vel creo
  29. Re:Facebook! by filesiteguy · · Score: 2, Funny

    Oops!

    That should have read - I'm *NOT* trying to be a troll...

  30. Wait and see.. by gen11 · · Score: 3, Insightful

    Probably best to wait and see when you get there. It's been over a year since I was there and NIPR was horrible and limited but enough to provide the basic connection. Then our camp had a satellite connected that about a hundred of us shared. It was slower than dialup and expensive with a high monthly rate and initial equipment charge of a 2-3k, if memory serves. Hopefully things have changed and you have fiber to the hubble by then. lol. Good luck and keep your head down!

  31. My experiences from Afghanistan by Fallon · · Score: 2, Informative

    Afghanistan has pretty good cell phone coverage and not horrible long distance rates. And like most of the rest of the world (not U.S.A) any GSM phone that utilizes the right bands (get a quad band world phone) will work there. A SIM card is like $5.00 and you just buy refill cards at whatever denomination you need. No contracts, no BS, just pay as you go.

    In Kabul our house had a 512kbs down 128kbs up satellite link that we split between 18 odd people... It only cost $30,000 a year and was about the cheapest satellite connection available. With that little bandwidth and that many people, VoIP worked decently during non-peak use hours, but not so well when everybody was on. Ping times and packet loss really sucked.

    About the time I was leaving a group of friends got a wireless connection, 802.11 something or WiMax I think from one of the cell phone companies. It was about as expensive per person & shared bandwidth as our satellite connection. Being terrestrial based rather than satellite, it had much better ping times.

    Most of the bigger military bases have some local ISP on the base providing service for reasonable ($10-60 or so a month) rates. Service is usually way over subscribed and supported by cat5 strung over the ground or what not.

    The military is pretty good about supporting the troops. If you have a DSN (Defense Switched Network) phone, which is most of the phones the military has over there, you can call a U.S. military base stateside and have them patch you through to a local number near the base, or a 1-800 number for a calling card.