Microsoft Asks For a Refund From Laid-Off Workers [updated]
An anonymous reader writes "The large print giveth, the small print taketh away. Microsoft, which recently laid off 1400 employees, is now claiming that some of those lucky schmoes were inadvertently overpaid on their severance package. A letter from the company, which was subsequently circulated on the internet, states: 'We ask that you repay the overpayment and sincerely apologize for any inconvenience to you.' Microsoft has confirmed the authenticity of the letter, but it's not known what the amounts in question are, or how many of the 1400 were affected." Update: 02/24 14:00 GMT by T : VinylRecords writes "Well, now Microsoft has recanted, saying that the situation has resulted in unfortunate amounts of bad press and public relations. 'This was a mistake on our part,' said a Microsoft spokesman in an e-mailed statement. 'We should have handled this situation in a more thoughtful manner.'"
IANAL but i'd expect the fees related to going after individuals who refuse to give back the money probably costs more than just letting them keep it. they'll probably just write it off and note that ex-employee's name in the HR database as a "do not hire"
they risk bad publicity to get the overpayment back
You think MS cares about bad press anymore? In my recent memory... The Zune date bug, the failure of many 360s, DRM schemes in everything, the disaster that was Vista, and the meh responses from the media for any of their new endeavors.
I honestly don't think that MS has any more credibility to ruin.
Taxation is legalized theft, no more, no less.
In the past, Microsoft has settled fines by giving away the fine value in money-off vouchers for schools to buy cheaper copies of Windows (in areas where the schools had tended to use the competition's systems, naturally).
These workers should do the same thing. Print up a few dozen vouchers for $100 off a week's contracting rate.
Oh man, no joke.
Guys used to have mysterious allotments coming out of their LES' now and then, with little recourse to find out other than some pay clerk telling you to do a "pay inquiry". Over-payments, no-pay-due's, all kinds of random stuff that was just inevitable in a paper-and-red-tape bureaucracy.
THL phish sticks
At least how many digits we're talking about...
Most fonts keep numbers monospaced. Other characters in the fonts may have variable widths, but almost all fonts keep numbers the same width. This has to do with lining numbers up in columns when doing reports.
I measure about six pixels per number. The zip code is about 30 pixels wide (6 pixels x 5 digits = 30).
The blanked out area is 42 pixels wide. Now some of that is two spaces and a decimal point. Spaces look about 4 pixels and a decimal point is probably 2 or 3 pixels (it's hard to tell since the document was scanned in anti-aliased). That leaves 42 pixels - 3 pixels (decimal) - 8 pixels (spaces). About 32 pixels, or about 5 digits. Put 2 on one side of the decimal, and that leaves a number between $100 and $999 as an overpayment.
Actually, this sounds about right for a math error of this type, and isn't too unusual based upon the complexities of this type of payout which includes includes considering the base salary, bonus payouts, unused vacations, unused sick leave, years in service, ranking, etc. Add in some government specific stuff, 401K vestments, stock plans, and who knows what else, and you can see how complex this can get.
Still, it's hard to understand all of this: Microsoft laid off 1,400 people. If each of them received what seemed to be about $1000 in overpay, you're talking about $1.4 million dollars at the very most. If the average mistake was $300 and only 1/2 the people got that, you're talking about $200,000 (a more likely, but still quite large sum).
Heck, the paper work alone to send out these letters and to track them probably costs Microsoft more -- not to mention the bad will and publicity it'll generate.