Slashdot Mirror


Canadian ISPs Speak Out Against Net Neutrality

Ars Technica reports on a proceeding being held by the Canadian Radio-television and Telecommunications Commission regarding net neutrality. They requested comments from the public as part of the debate, and several Canadian ISPs took the opportunity to explain why they think it's a bad idea. Quoting: "One of the more interesting responses came from an ISP called Videotron, which told the CRTC that controlling access to content ... 'could be beneficial not only to users of Internet services but to society in general.' As examples of such benefits, Videotron mentioned the control of spam, viruses, and child pornography. It went on to suggest that graduated response rules — kicking users off the 'Net after several accusations of copyright infringement — could also be included as a benefit to society in general. ... Rogers, one of Canada's big ISPs, also chimed in and explained that new regulations might limit its ability to throttle P2P uploads, which it does at the moment. 'P2P file sharing is designed to cause network congestion,' says the company. 'It contributes significantly to latency, thereby making the network unreliable for certain users at periods of such congestion.'"

31 of 213 comments (clear)

  1. Stop overselling by broken_chaos · · Score: 5, Insightful

    If you can't provide what you're being paid for, stop overselling the network you have.

    1. Re:Stop overselling by iSeal · · Score: 4, Informative

      I think this illustrates how few people understand how consumer broadband works.

      The reason consumer broadband is so cheap is that bandwidth is actually shared in pools of people. It's not like having a business-class connection where you have dedicated lines, a guaranteed speed (ie. 1.5MB/s per person), and the price to reflect it.

      Consumer broadband is different. Allocate 50MBs to a pool of people, and cap each person at 5MB/s. With casual net usage, that's not a problem. Games are low in bandwidth, and web surfing produces sporadic spikes of intense bandwidth usage. At 50MB/s, you could get maybe a thousand simultaneous users. They all download their pages at blazing speeds, and have low latency on their games. Because its shared, the price is cheap too.

      But if you introduce something like bittorrent into that consumer broadband usage model, then we have a problem. Because now, it only takes a relative few to clog up the entire allocated 50MB/s.

      ISPs like Rogers who used pool resources are now faced with a dilemma: how you maintain speeds for everyone, while keeping the price low - for everyone? They've chosen to throttle connections. Is it right? Perhaps not.

      But it's important to understand that the issue is just not as black and white as some would like it to be. I'm for net neutrality, in terms of being blind to who the end IP is. I don't want Site X to be slower because they didn't pay Rogers a premium. However, I'm not against traffic shaping high-bandwidth services. If you want the bandwidth so bad, then pay for a line with guaranteed speeds.

    2. Re:Stop overselling by Endo13 · · Score: 3, Insightful

      If you're selling a 50MB/s to 1,000 people at "5MB/s per person", you deserve anything bad that comes your way. I can see putting maybe up to 20 people on that 50MB/s on a supposed 5MB/s per person, but anything more than that is definitely asking for trouble. Even regular users are going to max their connections simultaneously during peak hours.

      --
      There is no -1 Disagree mod. Slashdot.org/faq defines mod options. USE IT.
    3. Re:Stop overselling by Brickwall · · Score: 4, Interesting
      I'd like to reply to a bunch of comments above: First, I use Robbers high speed. I don't use torrents to download movies or music I should pay for (pr0n is different, but there's so much free stuff out there..); I like to think I'm honest. Once or twice a month I might find bandwidth restricted, but most of the time - and I'm online 12-16 hours a day - my response is very fast, and the downloads I request rarely take more than one minute in real time.

      Do I have a problem with other people using p2p? Not at all. But, if you want to use a shared resource and expect to hog the entire bandwidth available, I have no sympathy. Either 1) get used to lower bandwidth, or 2) pay the extra to get dedicated bandwidth. TANSTAAFL.

      But none of these issues are related to net neutrality. I don't think anyone should have to pay a premium to ensure that their sites are given priority - or even equal - access to bandwidth. I'm disappointed that so many Canadian ISP's are willing to throw in the towel; it makes me sad.

      --
      What was once true, is no longer so
    4. Re:Stop overselling by bonhomme_de_neige · · Score: 3, Interesting

      How come bandwidth doesn't split exactly equally between individuals using the network? How does it happen that a bittorrent user slows down all the other users, as opposed to the other users slowing him down until everyone has exactly the same bandwidth? That seems the most equitable solution. Is it technologically unfeasible? why?

      I'm not 100% sure on this, but no doubt someone with more clue will chime in if I'm wrong.

      I think if you leave things to run their own way, the distribution will be "equal" but weighted by connections, not users.

      Now, web pages use one or a handful of connections at most (one for the text and a few others for images - sometimes), and online gaming uses just one from the player to the server, but bittorrent opens hundreds or even thousands of connections per user (one to each peer). Every connection would be given even priority, but in terms of users, the bittorrent user is getting a weight of thousands compared to a weight of 1 for users of other protocols.

      There are technological ways to fight this and the most reasonable seems to be QoS shaping, i.e. the network being configured so: "If there is plenty of vacant bandwidth, your bittorrent connections can have it all. But if a more important protocol demands some bandwidth, your bittorrent packets will be put at the end of the queue and they will be served first".

      You might even set this up on your home router if you use bittorrent a lot, and also game or use VOIP telephony - so that bittorrent can run at full speed while you're asleep but gets shoved aside if you make a VOIP call, so that you can have enough bandwidth for a good quality conversation. The technology is old and is even supported now in many consumer grade routers.

      Many ISPs, including (from TFS) Rogers do exactly this. What they're saying is that if in the future they're not allowed to do this, by law, then they don't know what they'll do instead.

      The strongest suggestion here on /. is that one thing they could do, is stop selling a service like "20MBps unlimited" which is not supportable by their network if more than a small fraction of users actually utilise the full advertised features of the product they paid for. Instead, they could offer a service marketed as "sometimes 20MBps not really unlimited, but close enough for web pages and email and gaming" for that price, and keep the bittorrenters well appraised that "because this service isn't unlimited, really, we'll shape your downloads into oblivion - if you don't want that pay the full price for a low contention business grade connection".

      The problem as I see it (although I live in Australia and am removed from the broadband situation on the North American continent) is twofold: one, that services are advertised as unlimited and they really aren't (and cannot feasibly be), which leads to all these issues of how much shaping is legal, what disclosure is required, how much overselling, etc.

      Two, is that the amount of bandwidth used by plain old ma and pa customers is going up compared to 10 years ago - without bittorrent, people are watching videos on youtube, streaming TV from hulu, doing video phone chats over the net, uploading gigs of photos and videos to picasa, etc - not just downloading web pages at a few kb of text each like they used to. But, the ISPs still have the same network they did then, and even more customers than they did then as broadband becomes more prevalent.

      In Australia the first problem is more or less solved, with the ACCC having successfully lobbied government to make it illegal to advertise plans with any kind of limit as "unlimited". So, they are sold as "20gb per month" with peak and off peak times clearly marked. This wasn't always so in Australia - in fact there was even a baseball cap made with the writing "I signed up for an unlimited Internet account with Telstra but all

      --
      "Why are you watching the washing machine?"
      "I love entertainment, as long as it's clean"
    5. Re:Stop overselling by S-4'N3 · · Score: 3, Insightful

      Hi iSeal. I work for an ISP that sells consumer broadband. Being a small ISP, we resell dsl service on the incumbent telephone company's network, however the backbone connection is through another provider. Even during peak hours, the capacity of our backbone connection is not threatened. If it were, it would be our prerogative to increase our capacity in proportion to the usage requirements of our customer base. While some smaller companies may split 50mbps connections between a thousand users (though you'd probably only manage comfortably with 500 users), bandwidth becomes more cost effective to purchase in larger volumes, so if your customer base is large enough, you needn't worry as much about clogging the tubes. Now I'm not in any way opposed to traffic shaping. Whether we admit it or not, there have been traffic shaping rules in existence in networks for years. Be it an office increasing QoS on their VoIP lines, or an ISP ensuring that HTTP gets a little bit better treatment than SSL. The issue that has been faced lately by many smaller ISP's is the lack of transparency of the major carriers (i.e. videotron/bell etc) and their imposition of shaping rules on customers or resellers without any prior notice, and even in Bell's case, outright denying that there was any traffic shaping. At this point in time, Bell has yet to offer any evidence that their tubes are clogged. Given Bell's track record of not scaling their network as fast as their customer basis, it wouldn't surprise me if they had congestion at some points, however if this were the case, and it was not feasible to scale up their network accordingly, at the very least providing options with regards to traffic shaping would be at least somewhat of a sane thing to do. There is nothing inherently wrong with ISPs charging different rates for services with different levels of priority on their network. Why not charge $5 or $10 more per month for a non-throttled connection. In my experience, most power-users would be willing to pay for that extra kick, provided they are not being bullied by the incumbents...

  2. "Designed"? by SanityInAnarchy · · Score: 5, Insightful

    'P2P file sharing is designed to cause network congestion,' says the company.

    Yes! Clearly, when designing a P2P protocol, my first concern was to make absolutely sure that your network would be congested, because I hate the Internet!

    This isn't all about you, ISPs. It's about us, and what we want to use our bandwidth for. And yes, P2P filesharing does have design goals other than clogging your tubes.

    --
    Don't thank God, thank a doctor!
    1. Re:"Designed"? by BradleyUffner · · Score: 5, Insightful

      p2p was designed to cause congestion in the same way that cars were designed to cause traffic jams.

    2. Re:"Designed"? by Anonymous Coward · · Score: 5, Insightful

      HTTP wasn't designed to congest networks, but as it is unicast, if lots of people "tune in" online to watch the latest Presidential address, the networks get congested. Arguably, P2P would be better in this, and multicast streaming would be even better.
      Should ISPs prioritize P2P above HTTP, and multicast above P2P?

    3. Re:"Designed"? by Jurily · · Score: 5, Insightful

      And yes, P2P filesharing does have design goals other than clogging your tubes.

      The way I see it, the portion I paid for is my tubes. And unlimited means unlimited.

  3. People with handcuffs and shackles on by Microlith · · Score: 5, Insightful

    are hard pressed to hurt others. Indeed, we are quite safe when everyone is controlled and limited. Sadly, Videotron is playing the typical "think of the children" and "trade freedom for safety" thing because they think it'll get them in good with the media companies.

    Or something retarded like that.

    1. Re:People with handcuffs and shackles on by Kell+Bengal · · Score: 3, Insightful

      "Stop piracy and stop child porn": there are no clearer codewords for economically motivated user rights infringement.

      --
      Scientists point out problems, engineers fix them
      altslashdot.org: The future of slashdot.
    2. Re:People with handcuffs and shackles on by Shark · · Score: 5, Informative

      Videotron (Quebecor) pretty much *is* the media company. A branch of it anyway.

      And I saw people wonder why the local media wasn't picking up on this around here. Quebecor owns half the press and TV channels.

      --
      Mind the frickin' laser...
  4. "Benefit to society." by TheFlyingBuddha · · Score: 5, Interesting

    I would prefer they elaborate on this generic "benefit for society" that comes from protecting the copyright interests of corporate entities. I don't really see how this particular item helps all of us lead better lives.

    1. Re:"Benefit to society." by nine-times · · Score: 5, Insightful

      Don't you know that nothing had been invented before patents? And nothing was written before copyrights?

  5. accusations by JustKidding · · Score: 5, Insightful

    "kicking users off the 'Net after several accusations of copyright infringement"

    notice how he used the word "accusations" instead of anything that would imply the necessity of evidence.

  6. Re:want the old slashdot back? by Creepy+Crawler · · Score: 5, Insightful

    But that's just the genertional gap just being shown.

    Back in the old days, /. was a purists tech site. They had some funnies as in (groan), but mostly was discussion and Linux advocation. Then, we really didnt care about the legality of whatever. As long as it was technologically feasible and interesting, it was worth doing.

    Fast forward past the Napster years....

    We now live in a world of "Papers Please", and surveillance tech. Most of our cool ideas have been deemed "illegal", as they were gray first. The 2600 judgment said that just linking was violating. Now, most of our efforts are to try to turn this tide around, telling politicians how stupid their policies really are.

    We now talk about network neutrality, but that's solved by encryption. Next they block encryption and we set it up to look like html over http "share servers". And then we have the 750-35000 dollar fine if we are found trading. Look at NewYorkCountryLawyer for those situations. He's a techie geek lawyer who fights on our side.

    --
  7. o, canada... by emart · · Score: 5, Insightful

    i thought you were strong and free? why do i feel so disappointed?

    --
    "they didn't know it was impossible, so they did it!" - Mark Twain
  8. That's Videotron for you by Cow_woC · · Score: 5, Informative

    Anyone who's dealt with Videotron before recognizes their double speak. They have a long history of draconian practices such as capping the bandwidth of their users at a very low level, preventing the use of *any* sort of server, charging $50 per static IP you request, etc.

    They go out of their way to rip off their users and then try to impose the same draconian measures on their competitors in order to discourage users from jumping ship. The same applies to Bell.

    The Canadian government should outlaw any one company from owning *both* the infrastructure and service components of media services. Right now Bell is abusing their monopoly on phone lines to lock competitors out of the ADSL space and Videotron monopolizes its control of cable lines to lock competitors out of the TV space.

  9. Net neutrality by Kingrames · · Score: 4, Insightful

    Net neutrality is like highway neutrality.

    Would you be upset if companies were allowed to contruct paying-subscriber-only lanes on the freeway? Or if they were able to just throw out traffic cones wherever they wanted?

    It really is that fucking simple. There is no benefit from any deviation from net neutrality.

    --
    If you can read this, I forgot to post anonymously.
    1. Re:Net neutrality by Anonymous Coward · · Score: 3, Insightful

      No he didn't mean carpool lanes. It's blatantly fucking obvious that carpool lanes don't fit into this analogy. Stop trying to be clever, you fucking fruit.

    2. Re:Net neutrality by caseih · · Score: 4, Informative

      No it's not. Bad analogy. Actually horrid analogy. As bad as the famous ted stevens dump trucks and tubes idea.

      Roads are considered "public" because they are paid for with public funds. If a company somehow was able to own 100 miles of land and build a nice freeway on it with their own money, they certainly could charge whatever they want to whoever they want. And subscriber-only lanes would be totally legal.

      Certainly some network pipes are bought and paid for with taxpayer dollars. But a lot of trunks are real investments on the part of the telcos. Granted there is a certain amount of government-granted monopoly status going on here... there are only so many right of ways, etc.

      The real issue involves dishonest double-dipping. ISPs and telcos want to charge you twice for everything you do, and charge companies like Google twice as well. They also want the right to sell you what purports to be connection you can transmit any kind of data on, and then turn around and intentionally slow certain kinds of traffic, or charge you more for certain kinds of data. Kickbacks from companies willing to pay to get their content delivered faster are then given an artificial advantage over others. This behavior might be barely legal, depending on racketeering laws, but certainly isn't ethical.

  10. Videotron as everything to loose to P2P by Anonymous Coward · · Score: 5, Insightful

    Videotron is not not just an ISP.

    They are also a cable company, phone company
    and they own stores where you can rent dvds
    and games.

    The are own by Quebecor, which is a publishing
    company, which also owns TVA, a tv station,
    and stores selling video games, and the list goes on and on.

    Basically, they tend to be a monopole which
    wants to make you pay for everything you watch and
    play.

    They are certainly not neutral about net neutrality.

  11. and that makes Videotron a ..... by zappepcs · · Score: 4, Insightful

    Fantastic shining example of why we NEED network neutrality; to stop companies like this from having a monopoly on all entertainment and in doing so drag your business and information needs into the same quagmire of unregulated information highway robbery.

    Time for an information age robin hood?

    This sort of greed is disgusting.

  12. Net Neutrality vs QoS by Darkon · · Score: 4, Informative

    Rogers, one of Canada's big ISPs, also chimed in and explained that new regulations might limit its ability to throttle P2P uploads

    No. Net Neutrality ensures no discrimination based on traffic source or destination. This has nothing to do with Quality of Service filtering, which is discrimination based on traffic type. They can still throttle my P2P all they like, they just can't throttle my access to YouTube because YouTube didn't pony up some "high traffic site fee".

    1. Re:Net Neutrality vs QoS by paulwye · · Score: 3, Insightful

      Um...I would disagree. Net Neutrality should (and, I believe, is generally accepted to) mean that my provider cannot screw with my traffic because it suits their interests to do so. What happens if they decide to throttle voip traffic due to 'network congestion', but the start of such throttling just happens to coincide with the launch of their own voip service? It has to be an open pipe, period.

  13. Misdirection by Adrian+Lopez · · Score: 3, Interesting

    One of the more interesting responses came from an ISP called Videotron, which told the CRTC that controlling access to content ... 'could be beneficial not only to users of Internet services but to society in general.' As examples of such benefits, Videotron mentioned the control of spam, viruses ...

    What blatant misdirection! There's a huge difference between blocking spam and viruses in order to protect customers against hassle and harm, and blocking access to content because it allows you to make a buck once the content producer begs you to please stop blocking their content. Protecting customers against spam and viruses is a service; blocking content because the content provider hasn't paid you off, on the other hand, is extortion. Net Neutrality is supposed to prevent just this kind of extortion.

    --
    "In prison you just have to shut your eyes and take it. Here you have to shut your eyes and give it."
  14. Canadian Net Neutrality Coalition by a+whoabot · · Score: 4, Informative

    http://www.saveournet.ca/ for supporting net neutrality in Canada.

  15. Tubes... by Tuoqui · · Score: 4, Interesting

    Maybe we should make the tubes owned by a public company that leases lines to ISPs rather than letting Rogers, Bell and all these other companies do it.

    --
    09F911029D74E35BD84156C5635688C0
    +2 Troll is Slashdot's way of saying groupthink is confused
    1. Re:Tubes... by tkw954 · · Score: 3, Funny

      Maybe we should make the tubes owned by a public company that leases lines to ISPs rather than letting Rogers, Bell and all these other companies do it.

      Saskatchewan has Sasktel, which is a government owned utility, providing phone and internet to both retail and wholesale providers. I've never had better rates, service or polices with any other telco and I would be very surprised if they tried to pull any of these tactics. But we should probably privatize them and let the market work it out.

  16. Well that made my decision easy by nightfire-unique · · Score: 4, Insightful

    I was about to cancel my subscription to Teksavvy (a fantastic ISP) to go with Videotron because, being cable, it's slightly faster.

    Now that I'm aware of Videotron's stance on Net Neutrality (something Teksavvy is fight vehemently for), I'm canning the idea. Videotron will not be receiving my money.

    Thank you, slashdot.

    --
    A government is a body of people notably ungoverned - AC