Doctors Silencing Online Patient Reviews Via Contract
Condiment writes "Next time you're sick, take five and actually read the pile of contracts your doctor dumps on your lap, because it's becoming more and more likely that your doctors are banning patients from posting reviews on the Web. You heard that right: as a prerequisite to receiving medical care, patients are in many cases required to sign away their First Amendment rights!"
The First Amendment doesn't cover speech between two private parties. It covers speech that the government may not oppress. Please stop claiming First Amendment rights when the government is not involved.
The government can't ban free speech. (In theory, anyway.) Private individuals have more latitude.
I once lost a job after disagreeing with a political rant a customer was making. (I thought I was polite and respectful; the customer disagreed.) Abridgment of my free speech rights! But no, two different lawyers assured me that employer was well within his rights in regulating workplace discourse.
IANAL....No matter how many forms you sign, you are legally protected from ever waiving your right to sue. Putting in a "no sue" clause is merely a formality that you recognize the seriousness of what you are about to do.
I have a company where my participants have to sign a release form. It's really more for our liability insurance. I'll even tell them they can't sign away the right to sue.
You never expect irony, do you?
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This is why the movie Sicko! was so popular and why the idea of health care reform is becoming more and more popular, despite attempts to categorically dismiss it as a "socialist" idea. People have enough problems getting proper medical care without having to worry about whether your doctor is going to require you sign away your rights in order to get treatment.
On one occasion when going to see a specialist for the first time, I was presented with the usual stack of paperwork before I was allowed to see the doctor. Luckily, I have an annoying habit of reading a document before I sign it, as one of the documents was (as another reader has described) an agreement to waive my right to sue for malpractice, and to instead agree to arbitration of their choosing. I signed the other documents and told the receptionist that I would need to have my lawyer look over the waiver before I would sign it, and she responded "Oh, okay. Just bring it in whenever; it's optional, anyway." Optional? Then why was it buried in this stack of required paperwork?!? (Yes, that question is rhetorical.) Needless to say, I opted not to sign it, and I got to see the doctor anyway.
This is the last thing that the health care industry needs right now as it battles a PR campaign against movies like Sicko! and all the various "investigative reporters" for everyone from your local news to CNN. My wife and I even made our own short film about it. (Go ahead; mod me a Troll, I don't care.)
- Dave
Evil is as eval("does");
Bzzt. You can effectively sign away your right to sue and many people do, routinely, without realizing it. (The most common are cell phone, cable, and other service contracts.) The culprit is called a mandatory binding arbitration clause and when you try to sue the company, the court will require you submit to arbitration since that's what you and the other party agreed upon when you signed the contract.
Now, arbitration doesn't really sound all that bad, does it? It's just like court only less expensive and with fewer gavels, right? Well, yes. For the company you're in a dispute with. The average person would still need a lawyer to properly interpret the terms of the contract (let alone contract law itself). Oh and by the way, the company gets to pick the arbitration firm. And they get to decide where the arbitration is held. And if by some chance you can make it the arbitration location with lawyer in tow and make a convincing case, you still only have about a 5% chance of the arbitration firm ruling in your favor.
Okay, so appeal the arbiter's decision in court, right? Nice try, but unless you somehow got permission to record the arbitration proceedings (unlikely, since companies try to keep arbitrations strictly non-public), you've got no evidence to make a case with. And in any event, courts have historically said, "sorry buddy, you agreed to an arbitration in the contract so now you're stuck with it."
Arbitration clauses are another thing that need to be outlawed, IMO.