Dell's Rugged Laptop Doesn't Quite Pass 4-Foot Drop Test
narramissic writes "Dell's new Latitude E6400 XFR laptop is designed to withstand drops, dust and high pressure water spray. The company claims the laptop, which is intended for military use, can withstand rain and wind gusts of up 70 mph, and can work in temperatures from -20 to 145 degrees Fahrenheit. It can also work for an hour at an altitude of 15,000 feet and is designed to withstand drops of around 4 feet (48 inches) when not operating and 36 inches when operational. The LCD screen floats a little bit within the LCD cover so it can take impacts and shock, said Jeremy Bolen, a Dell spokesman. But watch as the laptop that Dell used to show these features wasn't able to withstand the rough treatment that was part of the company's demonstration."
Many years ago, I had a sales rep who sold me Nissan thermos bottles. During one of his visits, he showed me (not to try to sell it to me, but because he thought I'd think it was cool) a new titanium dent-proof bottle that was really light and marketed at cyclists. When it came to demonstrating that it was dent-proof, he took his sample in hand and whacked it three times on one of my tables. "Now watch, those dents will just pop right out." Well, by the time he left, those dents were still there. In fact, he recently sent that bottle to me. The dents are still there.
Another sales rep was showing off glasses that didn't break when dropped. She demonstrated this by flinging the glass across the shop. While the glass didn't break, she did say, "One of these days I'm not going to get away with that."
The lesson: shit happens in product demos.
Remember RFC 873!