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AT&T Won't Terminate User Service For RIAA Without a Court Order

Posted by Soulskill on from the somewhat-less-lame dept.

On Wednesday, we discussed news that AT&T had begun sending takedown notices to users whom the RIAA has accused of illegally downloading copyrighted works. Cox and Comcast are both cooperating with the RIAA in that regard as well. However, while Cox seems willing to shut off service in the case of repeat offenders, Comcast denied that it was considering a similar penalty, and AT&T said they'll flat out refuse to terminate service on the RIAA's word alone; it will take a court order. They seem satisfied with the effect letters have had on inhibiting such downloads: "'It's a standard part of everybody's terms of service,' [AT&T senior executive vice president Jim Cicconi] said. 'If somebody is engaging in illegal activity, it basically gives us the right to do it ... We're not a finder of fact and under no circumstances would we ever suspend or terminate service based on an allegation from a third party. We're just simply reminding people that they can't engage in illegal activity.' Cicconi said the company began testing this kind of 'forward noticing' late last year and even experimented with sending certified letters. Cicconi said the notices worked. The company saw very few repeat offenders."

3 of 165 comments (clear)

  1. Good for AT&T! by javacowboy · · Score: 5, Interesting

    As much as I despise some of AT&T's business practises, kudos to them for doing the right thing in this case. I have absolutely no problems with sending warnings to people and disconnecting them only if they're found guilty after a fair trail.

    The only thing I would change is giving them a dial-up speed (can check email and pay bills, but not pirate anything) internet connection if they're found guilty via a fair process. Internet access is indispensable for most people, and losing internet would be like losing phone service. The punishment should fit the transgression.

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  2. So rare by iYk6 · · Score: 4, Interesting

    I'm not sure they deserve kudos for this. Looks more like they simply don't want to axe a paying customer.

    In these days, common business sense, choosing not to mess with your own customers, is so rare that kudos may be called for.

  3. An MPAA warning worked for me by Fookin · · Score: 4, Interesting

    I'm a TWC customer and came home one night to find my computers not able to get online. It was really weird, the cable modem got a DHCP address, gateway, DNS info, etc but I just couldn't get to any online locations. I called tech support and they said I had been "quarantined" for a Copyright violation notice they received from the MPAA / Viacom. Apparently they didn't like my sharing of a couple episodes of The Mentalist.

    That really pissed me off because at the time, I couldn't view episodes at the CBS website, they weren't on Hulu and I couldn't get them through iTunes. Also, there were no Season boxsets available for purchase. So if I couldn't watch it live or if the DVR didn't pick it up, I was out of luck.

    Tech support basically told me to stop doing what I was doing and there would be no problems going forward. So I did. Maybe I'm a coward, I dunno - but I just don't want to tempt a lawsuit.

    In all fairness, I think I got popped because I was using TPB. Maybe I should just stick with private trackers that use encryption or maybe that doesn't really matter and I'll get popped anyways. Still haven't decided what I'll do going forward ...