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Why Every Office Needs an Outsider

Research has shown that having an oddball team member not only gives you someone to make fun of, but also leads to better decision making. Researcher Katie Liljenquist, says having "socially distinct newcomers" on a team can help it perform at a higher level. Team tension is crucial, and shaking up the same old crowd is the way to create it. "You can imagine if you work in an office and you've got this outsider like Dwight Schrute who walks in and a lot of his ideas resonate with you. Your fellow in-group members are hearing this and thinking, 'Wait, you agree with Dwight?' That can be really uncomfortable and socially threatening," she says.

3 of 81 comments (clear)

  1. Terrible camera work by ChronosWS · · Score: 3, Interesting

    Whoever was shooting that video, please... put down the camera and walk away. You clearly don't know what you are doing, and it sickens us to watch you. Either that or take your anti-spasmodics. I don't know how you managed to do it, but the most interesting bits - the stopping and starting - you managed to effectively miss. Did you even know what your subject was or why it would be interesting? Apparently not. Go home, please.

  2. Re:Outsiders don't have to be assholes by MrEricSir · · Score: 4, Interesting

    While I also agree that Dwight is a poor example, sometimes the outsider does have to be an asshole.

    The only way I've found to break through an echo chamber is by being enough of a jerk that everyone gets jolted out of their little world for a while.

    --
    There's no -1 for "I don't get it."
  3. Re:Outsiders don't have to be assholes by fructose · · Score: 4, Interesting

    Exactly. The perfect outsider is the one who is socially acceptable, technically competent, but isn't scared to ask 'Why are we doing this?' When you have a group of people that think the same, always agree, and don't deviate from the norm, you won't grow. If you have one person that frequently asks why or enjoys being the devil's advocate, then you get get change. Without change, you can never grow from where you are.

    Of course, some people are just asses. And those people need to be, uh, wiped off the books.

    So to speak.