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eReader.com Limits E-book Sales To US Citizens

An anonymous reader writes "eReader.com seems to have begun applying distribution restrictions to its library. I first noticed that there was a FAQ page about distribution restrictions this morning. When I tried to order a few books this afternoon I simply couldn't — a large banner on the order confirmation told me the books had distribution restrictions. I checked a number of titles but it seems a large number of books are no longer available to non-US citizens like me. It is interesting to note that this policy change got implemented shortly after Barnes&Noble purchased Fictionwise. I have no idea if the new owners are behind this new policy but it seems crazy to restrict sales of ebooks. I've bought dozens of ebooks from eReader the past 4 years. I still have 15 dollar store credit but cannot buy any of the books I am interested in." (Right now, the link that should display these new geographic restrictions returns an error message that says the page is being updated.) Sounds like Barnes & Noble is taking its cues from Apple.

30 of 182 comments (clear)

  1. Link for Geographic Restrictions by eldavojohn · · Score: 5, Informative

    (Right now, the link that should display these new geographic restrictions returns an error message that says the page is being updated.)

    Well, they still have their (what I assume to be their old) Geographic Restrictions page here up and it says:

    We are legally bound to restrict sale of titles that have these limitations to the allowed countries. If we did not, we would lose the books and nobody would be able to buy them from us. We don't like it any more than you do, believe us when we tell you that. It causes us not only to lose sales, but also to get complaints from customers, and we like to keep our customers happy.

    I don't think they're taking a cue from anybody, they're just following distribution laws so they don't lose their license to distribute ... and possibly face a lawsuit. Once you get big enough, you become a target. I wouldn't blame eReader or B&N ... blame a shitty distribution system.

    --
    My work here is dung.
    1. Re:Link for Geographic Restrictions by Anonymous Coward · · Score: 3, Insightful

      What makes you think this is a matter of laws and not a stupid restriction placed into their contract by the content rights owners? It would be nice to know the content rights owners hanging on to the old distribution models so the complaints could be sent there.

    2. Re:Link for Geographic Restrictions by eldavojohn · · Score: 5, Insightful

      What makes you think this is a matter of laws and not a stupid restriction placed into their contract by the content rights owners?.

      Yes but it's important to remember why these contracts were often in place. I mean, it wasn't that we had to get all of Herman Melville's whaling stories to China so they could enjoy them ... it was to ail a very real problem of people taking literature, translating it and selling it in foreign countries with no revenue going to the original artist or publisher. So I believe it was commonplace to accept distribution contracts to--ironically--protect your works from being distributed for free in foreign countries where you would have no chance of prosecuting. But if someone is there with distribution rights, the people posing as you had better watch out!

      There are other reasons for these distribution contracts and I'll bet a lot of them are along the lines of "sure we'll take a few thousand from you because no one's going to read this in your area" ... have fun with those piracy lawsuits.

      I would like to call distribution rights an old or archaic system but frankly that's what's in place and you'd need to point out how it would protect their work from being sold without consent if you dreamed up a new system. I'm sure it varies publisher to publisher but the rights are probably an ongoing contract that would be difficult to change. You have some very real barriers to overcome ... like court cases to handle piracy, accurate translations, royalty management, etc. What system do you propose replace distribution rights contracts?

      --
      My work here is dung.
    3. Re:Link for Geographic Restrictions by ssintercept · · Score: 5, Informative

      Oh, and the restriction mentioned would be to residents, not citizens. A US citizen living abroad would be restricted just like anyone else in their country of residence, while foreigners in the United States would not be.

      according to Ereader its your billing address of your credit card:

      How do you determine what country a customer is in? We look at the billing country of your credit card to determine your location.

      source- http://mobile.ereader.com/ereader/mobile/help/GeographicRestrictionsFAQ.htm

      as long as your credit card is resolving to the US/Canada or another non-restricted country you are in the clear.

      --
      "You can kill the revolutionary, but you can't kill the revolution."-- Fred Hampton
    4. Re:Link for Geographic Restrictions by bcrowell · · Score: 5, Interesting

      it was to ail a very real problem of people taking literature, translating it and selling it in foreign countries with no revenue going to the original artist or publisher. So I believe it was commonplace to accept distribution contracts to--ironically--protect your works from being distributed for free in foreign countries where you would have no chance of prosecuting.

      This may be one of the historical reasons for the restrictions, but I don't think it has much to do with the present reasons for them.

      To start off with, you have to understand that traditional-style print publishing is an extremely capital-intensive business. It costs a huge amount of money to set a traditional (not print-on-demand) printing setup for a run. Once you have it set up, the incremental cost of producing one more book is virtually zero. Then you have this huge inventory, which you have to hope you can sell. Because of this, magazines and book publishing houses want to make sure that their contract with the author is exclusive. I've sold some short fiction, and typically what happens is that they want first North American serial rights (FNASR) and exclusivity for a certain amount of time. Books are somewhat different, but it's still the same general concept either way. If they're going to spend the money to put you in print, they want to be damn sure that readers will be getting your writing through them. (By the way, most short fiction markets don't mind at all if you put your work up for free online after a certain amount of time has elapsed.)

      However, it would be ridiculous for them to try to demand that kind of exclusivity worldwide. In many cases they simply don't have marketing, sales, and distribution in other countries, so demanding exclusivity would do them no good, and would do the author harm.

      There are also all kinds of other things that the publisher doesn't want exclusivity for because they're not in a position to exercise the rights effectively. For instance, it's very common these days for people to publish short fiction in a magazine, and then afterward sell audio rights so that people can buy a recording to listed to on their iPod or in their car. In the case of short fiction, there's also the possibility that it will be anthologized, and that's something a book publisher is going to handle, not the magazine publisher. None of this is an evil plot. It's just common business sense.

      By the way, in my opinion Fictionwise is very cool. As a writer, I need to be familiar with my genre (SF). If someone tells me, "You've got to read 'Out of All Them Bright Stars' by Nancy Kress," I want to read it. The library doesn't have it, and I don't particularly want to pay $10-20 for an anthology so that I can read that one story. Well, I can simply buy it on fictionwise for a buck. Best deal ever. It's like being able to buy one song on iTunes or Amazon rather than having to buy the whole album full of crappy filler that you didn't want.

    5. Re:Link for Geographic Restrictions by Jurily · · Score: 3, Insightful

      You do realize, Mr. Wack, that most translations are done by machine nowadays?

      Most: maybe, the good ones: no. And if you can show me something that translates to Hungarian, I'll take your argument at face value. Regardless, if you think that there are algorithms to translate The Hitchhikers' Guide to the Galaxy in a way that it retains its qualities, you're a moron. Go learn another language.

      When was the last time you read a machine-translated text that didn't have glaring semantical errors?

      And IF the work is done by a good translator do you really honestly believe they deserve as much credit as the AUTHOR? What planet are you from anyway?

      The author conveys his thoughts. The translator conveys someone elses thoughts. We can argue about which one is harder all day. And no, word-for-word things are not translations. If you say "there's more than one way to skin a cat" in Hungarian, you get an uncomfortable silence and you won't get invited to parties.

      I suppose you actually think copyright infringement is a right too, right?

      I suppose you think the whole world is under US jurisdiction, right?

    6. Re:Link for Geographic Restrictions by karuna · · Score: 2, Informative

      At present machines are not capable to perform even simple technical translations except in strictly controlled setting and only where highly repetitive texts are involved. Book translation by machine today is pure fantasy. And copyright law acknowledges translation as a derivative creative work. Both the original author and the translator have rights to the translated work.

    7. Re:Link for Geographic Restrictions by Jafafa+Hots · · Score: 4, Insightful

      I'm wondering if they aren't just trying to set themselves up like the DVD cartels did - with the ability to sell books for $1.00 in places where people can only afford $1.00, while preventing people in places where they can afford to pay $10 from buying "grey market" books.

      --
      This space available.
    8. Re:Link for Geographic Restrictions by asc99c · · Score: 3, Interesting

      Agreed. I am writing a computer system for use in Spain. Most of the translations just go into a database of strings that the customer translates as and when.

      I had to demo a couple of screens that had missing translations. I don't speak Spanish but I tried to do these in a mechanical style - just copying parts of translations that were already done. Most of them were slightly wrong in some way.

      Also some small parts use hard-coded strings in javascript. I ran these through Google translate and asked them to point out any problems. There were only about 30 words / phrases in total.

      I got complaints that on the date selector, March and May were translated as Marcha and Puede (March as in walking, May as in 'may I...'). And there were many complaints about shortened phrases - removing words such as 'of' is generally fine in English when pushed for space, but not in Spanish.

    9. Re:Link for Geographic Restrictions by TheCarp · · Score: 2, Insightful

      > it was to ail a very real problem of people taking literature, translating it and selling it in foreign countries with no revenue going to
      > the original artist or publisher.

      What I find interesting here is that this is roughly the same problem as was described in a post here about child porn. That it... this all originated back in a time when only professionals with some serious bankroll could do this. You used to need a printing press, which was beyond the means of the average person... just like kiddie pornographers used to need large studios and cameras etc.

      Now... well... we have 15 year olds going around taking nudie pix for their boyfriend, and suddenly child porn charges are comming out. Oh wait... thats whats happening with other content too!

      I think its kind of funny that we started with laws because people with extraordinary means were taking advantage of people with lesser means.. and now we are applying them to a situation that has been turned on its ear by technology.

      -Steve

      --
      "I opened my eyes, and everything went dark again"
  2. Internet vs. Comapnies by amclay · · Score: 5, Insightful

    I don't see why a company should have to sell things to other countries. Despite the internet being free, things contained on the internet do not necessarily have to be geographically free. It reduces the amount of time, energy, and money they might have to spend on lawyers looking up various countries copyright claims, and their market may primarily be based in the United States. Of course, in time this might change, but I'm not one for forcing companies to do things some other way. I'll just buy from another company. Capitalism wins in the end.

    --
    It's all fun and games till someone divides by 0. Then it's hilarious.
    1. Re:Internet vs. Comapnies by Chabil+Ha' · · Score: 5, Insightful

      It reduces the amount of time, energy, and money they might have to spend on lawyers looking up various countries copyright claims, and their market may primarily be based in the United States.

      So maybe I'm riding on my fanciful unicorn while writing this, but the Internet offers a unique possibility to dissolve borders. This isn't about anarchy or forcing my world view on people, this is about people coming together irrespective of their location and having an intellectual, economical, and political dialogue.

      The side effects of the Internet's design include creating a borderless society. Why should I have to look up the laws of another country? In effect, they are a traveler that has arrived in the US and are electronically conducting trade. It's as if they arrived here, pulled out a credit card and paid for a product, and got back on their plane home. Except this plane goes nearly the speed of light and they don't have to enjoy the privilege of a body cavity search at the airport.

      --
      We're all hypocrites. We all have hidden parts, it's the contrast between them that make us more a hypocrite than others
    2. Re:Internet vs. Comapnies by MikeFM · · Score: 2, Insightful

      Downloading illegally wins in the end. I just went on BT and downloaded some 45,000+ titles from Fictionwise. Good thing they wouldn't let me give them any money.

      --
      At what price learning? At what cost wisdom? The price is a man's peace of mind, and the cost is his life.
    3. Re:Internet vs. Comapnies by SoupIsGoodFood_42 · · Score: 2, Insightful

      I'll just buy from another company.

      Where else can I get Hulu.com content then? The Pirate Bay?

    4. Re:Internet vs. Comapnies by THEbwana · · Score: 2, Insightful

      In effect, they are a traveler that has arrived in the US and are electronically conducting trade. It's as if they arrived here, pulled out a credit card and paid for a product, and got back on their plane home

      I think this is why people get so massively irritated by these restrictions.
      When a customer gets turned away from a web based shop, it is usually not perceived by the customer as a sale rejected due to some import/export restriction - instead, the people impacted by these restrictions feel as though they've entered the store, chosen a product, produced their credit card in order to pay - just to find themselves being kicked out of the store due to their nationality.

      I remember in the old days (10-15 years ago) when the Internet had not been i18n'ed yet. I could order goods / services from anywhere in the world and have it shipped to wherever I would be located.
      Nowadays, I always find myself forced to go to some vendors regional webpage which is not accessible in a language I understand due to the underlying (and horribly outdated) assumption that everyone is born, lives and dies in one tiny geographic area, from which they never move, and that they only are able to speak the "official" language used in that area.

  3. No story here by cjfs · · Score: 2, Interesting

    Outdated contracts based on a pre-Internet view reduce company's profits yet again.

    Why can't I view youtube videos to follow at 11.

  4. Citizens vs. Residents by doktor-hladnjak · · Score: 4, Informative

    They're not restricting sales to US Citizens. They're restricting sales to US residents (presumably people who have an account with a credit card billing address in the US).

  5. Re:Socialism. That's why. by setagllib · · Score: 3, Insightful

    Half the point of digital distribution is that prices can be set globally, and for the most part, companies can choose their per-unit profit and let the whole world deal with it. If that price ends up higher than a competitor, the competitor has a chance to get higher sales volume. That free market competition is in the spirit of capitalism.

    --
    Sam ty sig.
  6. Libel troll protection by FlyingBishop · · Score: 2, Insightful

    If I ever write a book, you can damn well bet I won't sanction distribution in Britain.

    International law is an absolute clusterfuck, especially where IP is concerned. There's really not much to be done. Of course, it would be nice to get rid of region coding and other such bull, but it's here to stay.

  7. Re:Socialism. That's why. by martin-boundary · · Score: 2, Insightful

    So really, you brought it on yourself by assuming that just because you chose socialism in your country, everybody else has to be force into socialism too.

    Have you been living under a rock these last few years? "Everybody else" already has been forced into socialism: it's called a "bailout".

  8. Re:Socialism. That's why. by Colonel+Korn · · Score: 4, Insightful

    It is because most non-US people are foot-loose and fancy-free with distributing copyrighted material. That is, you are all pirates.

    So really, you brought it on yourself by assuming that just because you chose socialism in your country, everybody else has to be force into socialism too.

    Pirating copyrighted material is capitalism. Regulating distribution of copies (or any sort of regulations whatsoever on a market) is anti-capitalist. Neither is socialist.

    --
    "I zero-index my hamsters" - Willtor (147206)
  9. The solution is very simple by arrenlex · · Score: 5, Insightful

    With matters like these, fortunately, the solution is very simple

    Here it is:
    http://thepiratebay.org/

    Here you have a case where you are willing to pay for a legitimate product but you are unable to acquire it due to arbitrary and pointless restrictions.

    It's the same sort of problem as DRM. Region locking, device locking ... primarily serve to piss off customers. So go wild.

    (When you CAN legitimately purchase the product you desire, of course, piracy thereof becomes a totally different matter).

  10. They have won... by WoollyMittens · · Score: 4, Insightful

    I'm sorry to say that the intellectual property tycoons have won the war of artificial scarcity. It's nonsense to restrict the sale of bits, but they seem to have been able to buy laws in most civilized countries that enforce their obsolete business model. For the normal people like us, there's only one recourse: STEAL THE BOOK.

  11. Announcement today by Fictionwise by sehlat · · Score: 2, Informative

    I got an email today from FW which is probably relevant to the timing of the implementation:

    Fictionwise -- Special Newsletter
    100% MicroPay Rebates -- J.R.R Tolkien's Lord of the Rings eBooks

    J.R.R. Tolkien's "The Lord of the Rings" - perhaps the greatest epic fantasy series of all time - is now available for the first time in eBook format!

    Now you can be thrilled by this legendary adventure again ... anytime ... anywhere. Read these Tolkien masterpieces on your iPhone, BlackBerry or mobile device today!

    For a limited time, get a 100% MicroPay Rebate on all J.R.R. Tolkien titles, plus get 30% off all Multiformat Fantasy and Dark Fantasy and a 30% Micropay Rebate on all Secure Dark Fantasy and Fantasy titles using your credit card or PayPal at Fictionwise.com!

    The Lord of the Rings
    http://www.fictionwise.com/eBooks/eBook85769.htm

    The Fellowship of the Ring
    http://www.fictionwise.com/eBooks/eBook85770.htm

    The Hobbit
    http://www.fictionwise.com/eBooks/eBook85771.htm

    The Children of Hurin
    http://www.fictionwise.com/eBooks/eBook85772.htm

    The Two Towers
    http://www.fictionwise.com/eBooks/eBook85773.htm

    The Return of the King
    http://www.fictionwise.com/eBooks/eBook85774.htm

    Happy eReading,

    Scott Pendergrast
    Co-publisher
    http://www.fictionwise.com/

    Given that the Tolkien estate has a LOT of expen$ive lawyers to feed, the conclusion is left as an exercise for the Slashdot readership.

  12. Empty Ideology by aepervius · · Score: 4, Insightful

    Capitalism only wins if there are neither artificial or natural monopolies (and one could argue that with books it is certainly often the case) or artificial barrier to competition like DRM to implement region encoding. There is no reason whatsoever to have something like BITS limited to a region of the globe, except to artificially limit the market.

    --
    C. Sagan : A demon haunted world:
    http://www.amazon.com/gp/product/0345409469/
    visit randi.org
  13. The new anti-internet by nicc777 · · Score: 2, Interesting

    Wasn't the Internet supposed to break down physical barriers like distance etc.? Things like this really start to piss me off.

    I am also a non-US person and the hoops we need to jump to to get stuff is unreal. I don't get it either... If we buy stuff over the Net in the US, the producer of the goods/services still get their share, so why must I wait 1 or 2 years before the material is available in my country?

    O well - there will be a way to circumvent this shortly. I'll just add to my ever growing list :-)

    --
    Need an ISP in South Africa?
  14. Re:Socialism. That's why. by mpe · · Score: 2, Informative

    By limiting the scope of distribution and introducing products into different markets at different times, big publishers can manipualte the market to get bigger profits.

    Or rather they believe they can. It's quite possible that doing this can result in less total profit. Because people who can't buy the whatever get it by other means. In the past these means tended to include books being smuggled in tourists' luggage.

    The price a market in another country pays might be a lot higher. If they could just buy from overseas distributors (i.e. in the US), those profits would go away.

    Many times people will not "shop around". Especially if there is a local supplier.
    The other thing is that such price fixing often involves bending, if not breaking, laws.

  15. Opportunity by Another,+completely · · Score: 2, Informative

    I also can't buy Bose headphones from Amazon, since Amazon.com won't ship to Europe, and Amazon.de doesn't sell them. (Didn't actually try Amazon.co.uk, but you get the point.) I can buy those headphones from local electronics shops though. I assume the reason that Amazon.com won't ship them is that Bose has distribution agreements with European companies, and Amazon.com didn't think it was worth the effort and/or expense to secure those distribution rights. (Although it would be nice if they would give you pointers to affiliates who would ship to your address, rather than just saying they won't do it.)

    I completely agree with the posters who complain that it's inconvenient, but if you see a product that has value, and is not available in some particular market, then it probably wouldn't be hard to set up a business, sign a distribution agreement, and start selling. Don't blame a company that has chosen to focus their marketing and distribution efforts on a market smaller than the entire world, blame the lack of local initiative (or the lack of local demand) in your country of residence.

  16. This reminds me of something... by Rutefoot · · Score: 2, Interesting

    Several months ago when the Canadian dollar was at par with the American dollar Canadians started looking at the things they were buying and realizing (that for certain items) that they were paying way too much compared to their friends to the south.

    The two big things on the list were Magazines and books. Even when you took the old Canadian dollar value into account, it still didn't add up to the amount we Canadians were being charged. (I had even seen Canadian written books, published and produced in Canada being sold for 40% more than the listed American price).

    So, naturally, Canadians started getting pissed off and demanding that retailers sell the item to them at the listed US price. Many retailers were happy to oblige.

    Publishers, on the other hand, weren't too fond of the events that were transpiring. Within a few months they had started replacing the books and magazines on the shelves with ones with adjusted pricing.

    And by adjusted pricing, I mean, books and magazines with the American pricing removed so Canadian consumers wouldn't be able to see the difference in price.

  17. Do I have to show them my passport? by tetranz · · Score: 2, Insightful

    I think you mean US resident, not US Citizen.