Slashdot Mirror
Time Warner Shutting Off Austin Accounts For Heavy Usage
mariushm writes "After deciding to shelve metered broadband plans, it looks like Time Warner is cutting off, with no warning, the accounts of customers whom they deem to have used too much bandwidth. 'Austin Stop The Cap reader Ryan Howard reports that his Road Runner service was cut off yesterday without warning. According to Ryan, it took four calls to technical support, two visits to the cable store to try two new cable modems (all to no avail), before someone at Time Warner finally told him to call the company's "Security and Abuse" center. "I called the number and had to leave a voice mail, and about an hour later a Time Warner technician called me back and lectured me for using 44 gigabytes in one week," Howard wrote.
Howard was then "educated" about his usage. "According to her, that is more than most people use in a year," Howard said.'"
Close. It's more like "You don't advertise an 'all you can eat shrimp buffet', and have ten seats available to it, and then read industry reports that say people eat twenty shrimp in an average sitting, and then only put out a hundred shrimp, and then yell at anyone who eats eleven or more shrimp, and then refuse to buy more shrimp because it'll cost you money, and then you get money from the Government Restaurant Authority to subsidize your restaurant, and then instead of buying more shrimp you spend it on more tables so you can have more customers, and then you yell at anyone who eats more than FIVE shrimp, and then you tell people that it's all you can eat, but if you want to eat all you want it'll cost you ten times as much."
And then you get sued for a run-on sentence.
UTF-8: There and Back Again
"Well I can't disconnect over the phone, you have to bring the equipment to your local office."
Or you could just download 44 gigs and he'll figure it out.