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Hacker Destroys Avsim.com, Along With Its Backups

el americano writes "Flight Simulator community website Avsim has experienced a total data loss after both of their online servers were hacked. The site's founder, Tom Allensworth, explained why 13 years of community developed terrains, skins, and mods will not be restored from backups: 'Some have asked whether or not we had back ups. Yes, we dutifully backed up our servers every day. Unfortunately, we backed up the servers between our two servers. The hacker took out both servers, destroying our ability to use one or the other back up to remedy the situation.'"

13 of 780 comments (clear)

  1. Re:This should be a lesson... by _xeno_ · · Score: 5, Insightful

    How about we just shoot all hackers?

    I'm not sure how that will protect against data loss from equipment failure, natural disaster, fire, software failure, solar flares, Secret Service, or really anything other than hackers.

    Offsite, offline backups aren't a good idea solely to protect against hackers. They're a good idea to protect against data loss in general.

    --
    You are in a maze of twisty little relative jumps, all alike.
  2. Re:This should be a lesson... by adolf · · Score: 5, Insightful

    What, you mean like this guy? You probably wouldn't even have the browser you're using right now if it weren't for that particular, uh. hacker.

  3. Re:This should be a lesson... by Anonymous Coward · · Score: 5, Insightful

    this really is a pathetic situation. Everybody is hammering these guys for just mirroring their data and saying that they should have had off site backup.........true, they should have. What really is the issue here is that ASSHOLES feel the need to attack for the sake of attacking a site. It would be like me going out and punching random people in the face just because I can.

    We have to stand up for those that cannot stand up for themselves.

    People that destroy just because they can are completely USELESS...............and should be SHOT.

  4. Re:This should be a lesson... by jamesh · · Score: 5, Insightful

    Unless you have overwritten the area on the physical disk that contained the data, multiple times, the data can still be recovered.

    People keep repeating that mantra to each other, but is it really true? Getting data off a 'formatted' disk is pretty easy as a format rarely does more than write a few sectors at the start of the disk. Getting data off of a disk that has had 'dd if=/dev/random of=/dev/sda' done to it is a different matter altogether.

    There have been papers written about getting some data out of the inter-track space, and scraping it off the noise floor etc with electron microscopes, but as far as I have researched, nobody has actually done it.

    I put it to you that more people have had their kidney's stolen after meeting a pretty girl at a party than there have been disks recovered after being completely overwritten with random data.

  5. Hindsight is always 20/20 by mlts · · Score: 5, Insightful

    This is a lesson every system administrator worth his or her salt learns over the long haul. You might back up dutifully, test restore, and have a well done system of ensuring backups are rotated correctly. Then you find out the tape drive you use is miscalibrated so only it can read your backup tapes, or you find the backup software you use on a daily basis is not in production, or the latest version has no support for the backlevel formats.

    I have found that in a production environment, you really need multiple methods for backup if at all possible:

    The first level is a dedicated backup server. This machine is locked down to the best of your abilities, and firewalled from the network, only allowing critical ports such as what the backup software uses, and perhaps ssh or RDP (if a Windows box). This machine copies everything from the other servers onto a large disk array, then to tape. The tapes are then cycled offsite via a service like Iron Mountain. Of course, the tapes are encrypted, and corporate officers get a copy of the master keys.

    Why tapes? Because they can be set read only after they are dismounted, and no computer, no matter how infected can modify or delete the tape contents once this is done, outside of a reflash of the tape drive's BIOS. This is important because its not unheard of for someone to write a program that trashes backups over a time interval. Higher end tapes can be used as WORM media like DLT-ICE.

    I can't emphasize enough about securing the backup server, both physically and network-wise. If this box gets compromised, all your data is available. On Windows machines, I recommend using some form of disk encryption (Bitlocker if the machine has a TPM, TrueCrypt, etc) so if the backup server or an array gets physically stolen, the data is of no use to a thief. This is in addition to the backup program's encryption.

    After you have a central backup server installed, secured (security is paramount on this machine unless the backup program client can do encryption), and backups running, you focus on the other levels of backup.

    The next level of backup is on the local servers. Most operating systems have a method of backing up the computer. If you can do this with a server, fire off a snapshot backup every month or so. Most OS backup methods don't have encryption, so this backup should go directly to a tape safe or secured container in the data center. Optionally, you can install backup software locally that can encrypt. I like using the backup/restore utility the OS gives for an image every quarter, then using more secure software more often, so the OS backups can be stored in a tape safe or physically secure container. This way, if the third party backup software ends up inoperable, there is still a method of getting a machine up somehow, or putting it in a virtual machine for recovery purposes.

    Finally, after you have backup servers and a rotation, companies might consider offsite cloud backup services like Mozy. Mozy offers use of keyfiles so all data is stored encrypted (encrypted on the client end). Of course, making sure the encryption key is stored safely is paramount, and the cost of storing a large backup in Mozy's cloud may be prohibitive. However, if worse comes to worst and your site is completely knocked out, as well as the offsite backup site, it may be thing that keeps your business up.

    Of course, scale this up or down as per your company's needs. A smaller business can get by using Mozy and a Windows Server 2008 box running Bitlocker, a network backup program with encryption such as Retrospect or Backup Exec, and using external drives every month to copy backup sets from the main ones to store offsite.

    A larger business might see about a true backup fabric system sold by IBM (TSM), EMC (Networker), or Microsoft's solution.

    The key is to not just have some built in redundancy so if one backup method is not usable, you have another, even if the backups are older, but to be able to do this in a manner that doesn't add too much time and equipment expense.

  6. Re:This should be a lesson... by addsalt · · Score: 5, Insightful

    In fact, it seems so utterly stupid that I get furious every time I hear some thoughtless moron spout "Punish the hackers".

    A little blame needs to come from all areas. Not every website or messageboard is run by someone with a CS degree with a minor in website security. A break-in of a government site or large corporate site is one thing, a family website another. This site is probably somewhere in between.

    Saying it isn't the hackers fault that improper mehtods were used to secure a site is like saying it isn't the muggers fault that the lady's handbag was so easy to steal.

  7. Re:There's a special place in hell... by Anonymous Coward · · Score: 5, Insightful

    It's beyond me how the blame is always shifted on the victim of an attack. There's a line between equitible share of responsibility and blame, and it's nowhere as fine as you think it is.

  8. Re:overwritten once CAN be recovered by hoggoth · · Score: 5, Insightful

    I am a computer forensics expert. I search for deleted data for a living, and I testify in court as to what can be done.

    Unfortunately you are wrong about recovering data that has been overwritten by using magnetic magic.
    That is an urban legend that has been disproven. Maybe 20 years ago using low density MFM drives it was theoretically possible, but now it is not. Maybe the NSA has some tech they reversed engineered from an Area-51 UFO to do this, but I've never seen or heard of it.

    Even Gutmann has recanted his 38 wipes recommendation.

    Now don't mistake overwritten data for deleted data. When data is deleted it is NOT overwritten. When a hard drive is re-formatted almost nothing is over-written. When a file is overwritten with zeros or random bytes there are probably 10 more copies of that file and previous versions of that file floating around in unallocated sectors, swap space, file slack, hibernation files, etc.

    But what IS overwritten is gone.

    --
    - For the complete works of Shakespeare: cat /dev/random (may take some time)
  9. Re:Lies, damn lies. by rtfa-troll · · Score: 5, Insightful

    And I'm going to respectfully disagree with you too.

    For most small businesses cash flow is critical. If you don't have a record of who paid you in the last month then you can't invoice the rest and you are dead. Your repeat customers will spot duplicate invoices and probably just block payments until it's all sorted out. The attack that you are defending against is either a fire which destroys your office or a burglary which steals all your computers in the night, including the backup box, taking the backups just because they happen to be there.

    You need off site backups on a different, non internet-connected medium no less often than once a week. That is the maximum time for which it is acceptable (we are talking about disaster recovery here; "acceptable" has a different meaning from normal) to re-invoice people who have already paid you. Even so, most such incidents destroy small businesses completely just because they don't manage to get people back working in time. This just gives you a fighting chance if you have a nice and understanding bank manager and do a little more disaster planning. It is astounding how much difference spending four hours just thinking about it can make (e.g. you know the number of the temporary office providers, you know which people in your office can work from home and you realise everybody in your company should have a mobile phone, especially the receptionist).

    And finally; if you haven't tried restoring from it, it isn't a backup.

    --
    =~ s,(.*),<sarcasm>$1</sarcasm>,g if any_point_you_wish();
  10. Re:overwritten once CAN be recovered by getuid() · · Score: 5, Insightful

    I've never seen *any* evidence or heard of *any* occasion that such a recovery, even from a only-once-zeroed drive was done.

    Now the point is, one could say "of cooourse not, guys that can do this won't do it for peanuts, besides they're secres service" etc etc. But the point is: even if it's secret service and really expensive, at leas *some* news about it should have hit the public -- after all, this myth has been around for several years (a decade?) now.

    I'd still even like to hear from a success story. Or even find a company that advertizes "We can (partly?) recover your zero'ed data -- it's going to cost a fortune, an arm and a leg, but we can." Haven't seen that one either yet. Not a commercial, not an offer, nothing... besides legends.

  11. Re:Lies, damn lies. by Anonymous Coward · · Score: 5, Insightful

    "And finally; if you haven't tried restoring from it, it isn't a backup."

    That, my friend, need to be carved on a marble plate and hung over the door to every datacenter.

  12. Too Risky by DJRumpy · · Score: 5, Insightful

    Why would you need to take that risk? It's standard business practice to just make a tape and ship it off site. The cost of shipping the tapes isn't worth the risk of leaving the backups on an internet connected box in my opinion.

    If it's on the internet, then it is exposed.

  13. Re:This should be a lesson... by Dan541 · · Score: 5, Insightful

    13 years of work lost!

    Suddenly those external hard drives and safe deposit box don't look so expensive.

    --
    An SQL query goes to a bar, walks up to a table and asks, "Mind if I join you?"