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How Do IT Guys Get Respect and Not Become BOFHs?

An anonymous reader writes "I work for a small software company (around 60 people) as the sole IT guy. It's my first time in a position like this and after about 1.5 years I'm starting to get a bit burned out. I try to be friendly, helpful, and responsive and I get no respect whatsoever. Users tend to be flat-out rude when they have a problem, violate our pretty liberal policies constantly, and expect complex projects to be finished immediately upon requesting them. My knee-jerk reaction is to be a bastard, although I've avoided it up to this point. It's getting harder. For those of you who have been doing this a lot longer, how do you get a reasonable level of respect from your users while not being a jerk?"

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  1. Re:Be firm.. by DoofusOfDeath · · Score: 1, Troll

    He's been out of office for six months now. It's time to give up the knee-jerk Bush bashing and get some new material. There are plenty of other ripe targets if you just look around a bit.

    His lies brought us to Iraq. He permitted torture, in our name. And that's just the start of the list.

    You're right: my bashing him is probably not something that's of interest to the general audience.

    But being 6 months out of office isn't nearly enough to make him irrelevant to me. I will curse that mother-fscking war criminal until the day I die.