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Security Firms Fined Over Never-Ending Subscriptions

Posted by timothy on from the crooks-v.-thieves- dept.

Barence writes "'Security firms Symantec and McAfee have both agreed to pay $375,000 to US authorities after they automatically renewed consumers' subscriptions without their consent.' The two companies were reported to the New York Attorney General after people complained that their credit cards were being charged without their consent. The investigators found that information about the auto-renewals was hidden at the bottom of long web pages or buried in the EULA."

1 of 194 comments (clear)

  1. So let me get this straight... by AequitasVeritas · · Score: 0, Redundant

    The did what they told the customers they would do (IANAL, but whether or not the customer read the EULA is not up to Symantec, but when the customer agreed to that EULA, they were giving consent for Symantec to charge their card on a recurring basis), and now they are getting fined for it? That seems slightly out of whack to me...