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DTV Transition Mostly Smooth, Windows Media Center Problems

dritan writes "While most of the transition to digital seems to have gone smoothly, those who use Windows Media Center saw their screens go dark. Users are complaining that Media Center did not pick up changes to channel assignments that took place on Friday. Someone forgot to update the static channel lists distributed with the program guide. Users either have to wait for Microsoft to fix the problem, or manually edit the configuration files." Reports indicate that the FCC received upwards of 300,000 calls on Friday from consumers seeking late help with the transition, but they were prepared, with over 4,000 operators available to handle problems. The FCC's DTV website also had over 3 million hits on Friday. Both phone and Internet traffic have now tapered off, and supplies of converter boxes appear to have held out just fine.

5 of 223 comments (clear)

  1. Anecdote by maxume · · Score: 5, Interesting

    One local station was completely dark for about 8 hours, another delayed the switch until after game 7 of the Stanley Cup Finals and was off the air for about 2.5 minutes. The third had already switched in February after their analog transmitter blew up (or broke down in some more mundane fashion).

    Still some teething problems here, for instance, guides not matching programming, the SAP being fed alongside the main audio programming, and occasional blank screens. Some stations are convinced that they have to broadcast SD in 4:3 (or they think it will help old people, or something, I wish they would use 16:9).

    --
    Nerd rage is the funniest rage.
    1. Re:Anecdote by VanessaE · · Score: 4, Interesting

      What drives me nuts is when stations just can't figure out the concept of letting the viewer's receiver and display hardware handle the task of properly displaying the video.

      In my area, two of the 8 or so digital stations are broadcasting 16:9 1080i as their main channel, even when the programming is SD 4:3. They scale the 480-line video up to 1080 lines, add black bars to the sides, and mark the stream as 16:9. My display devices are all normal 4:3 or 5:4 ratio, like the vast majority of others in my area (and across the country, I suspect), so that means my receiving hardware has to add a second set of black bars (to the top/bottom) to resize that "16:9" stream to fit a normal screen.

      Sure I could just use the zoom feature my boxes all have, but that means I have to sit there cycling through several zoom settings every time the ratio changes or I change channels. In a real life setting, this becomes very annoying, so in this most common case, some 20% of my screen space goes unused and the video looks "just OK" because of the doubled scaling (once by the broadcaster, and once by my display hardware). The overall video quality also starts to suffer from compression artifacts (because of the wasted bandwidth from the pre-scaling).

      To make matters worse, this area has frequent inclement weather, which necessitates adding a crawler and radar display over the pre-mutilated video. If I zoom, I'll lose enough of the crawler that it becomes useless.

      To compound the problem even further, the broadcaster will occasionally show a 16:9 program that was already letterboxed before they got their hands on it, which means a third set of bars is being added. In the worst case, 60% of my screen is wasted, the video is blurry from having been scaled down once by the content provider, up once by the broadcaster, and then up again by my display hardware. The crawler becomes almost blindingly sharp at times and more distracting than it should be compared to the rest of the video.

      To top it all off, most of the 4:3 stuff the content providers are sending to the local broadcasters (here anyway) clearly comes from older NTSC video tape, or some other low-quality analog sources, and thus doesn't look any better in digital than it did in analog. What's the point of all this SD-to-HD chazarai when the source looks like shit to start with?

      All I ask is that the content providers and broadcasters start using high-quality media and broadcast the programming in whatever aspect ratio and resolution it was originally meant for, as is usually done with other MPEG2-based formats. If a DVD can switch between 4:3 and 16:9 content freely, why can't a broadcaster do the same?

      I brought this up (using much more pleasant language, of course) with both of the affected stations. I was given an answer more or less equivalent to "Your comment has been noted. Sucks to be you."

      Real impressive people - it really makes me want to watch your stations.

  2. I was pleasantly surprised... by Urban+Garlic · · Score: 5, Interesting

    I got eight new channels on Friday -- the MHz and ION networks went digital in my area, so now I can watch Bollywood movies, English-language Russian TV, NHK Today, and some Chinese thing, among others.

    These actually can be quite interesting to browse -- the Russian take on the Iranian election was kind of interesting.

    --
    2*3*3*3*3*11*251
  3. Re:Seriously, why should we care? by DannyO152 · · Score: 4, Interesting

    It was only nominally about the viewers. The converter box program was so stations and advertisers wouldn't suddenly see a huge drop in viewership numbers, impacting revenues since advertising is essentially charged on dollars per thousand viewers. As the whole DTV thing was an arbitrary government mandate to force an incompatible technology that the market was greeting with indifference, you best be sure that the lobbyists were there saying there had to be some return for the imposed cost. So, the givebacks were multiple channels which could be used for alternate programming (or paid services, ka-ching) and government cooperation in transitioning the audience. Throw in 9/11, as the analog spectrum will be partly sold and partly reserved for emergency services, and, mmmmm, can you smell what the FCC was cooking?

    I did, I thought it stunk, so I gave up the tv.

  4. Digital went to shit when analogue died by WiiVault · · Score: 4, Interesting

    Here at my house in St. Paul MN I went from having about 18 digital channels before the transition to 12 now. I thought when they dropped analogue most broadcasters were going to boost their power. Instead it seems the opposite has happened, here at least. I'm pretty unhappy that I can't seem to get a signal from towers that are less than 20 miles away. If this is how it will stay than must say I wish we had stayed analogue .