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Auto Warranty Robocall Scammers Busted
ectotherm writes "The nice people behind the recorded phone messages stating 'By now you should have received your written note regarding your vehicle warranty expiring...' — the ones who instantly hang up when you ask for the name of the company — have been busted. Fox News did a little background digging on the four people charged." Don't know about you, but I received three or four postcards in the mail from these scammers, as well as uncountable robocalls. The FTC says they cleared $10M since 2007.
Its funny, as soon as the car warranty scammers stopped calling last month, I now get robocalls for some cheapo health care ripoff. On my cell, on the do not call list. So it begins again.....
They called my lab repeatedly while I was a grad student, after several calls I kept a log with time, date, and apparent Caller ID number (which was always bogus) and any info I could get out of the operators. But hey, I was a grad student, so I had time to kill, I just kept them on the phone for as long as possible.
scammer: Your car warranty is expired, would you like to renew your auto warranty?
....
me: expired?
scammer: yes, wou---
me: are you sure my warranty expired?
scammer: yes, would you like to renew your auto warranty?
me: well, which car are we talking about?
scammer: The newer one
me: the new one? i bought them at the same time.....
and when I got bored (rare) or sensed that they were about to hang up (usual)
me: I'd like you to know that I report every one of these calls to the FTC (and I really did: http://www.ftc.gov/phonefraud )
I think my number finally got blacklisted by their phone operators or something, after awhile they just hung up on me every time. Once the operator just tried to heckle my school's sports team. (its tough to rattle a geek by making fun of a football team) I *always* pressed '1' when I got those calls, must have logged at least 30 calls on the FTC website.
I worked briefly for a mail order company that dabbled in [legitimate] telemarketing. The trouble is that the phone company won't provide information about whether a particular number is a cell phone or land line. You used to be able to tell, but after number portability went through, you had no way of knowing. We tried not to call them, and if we were told they were cell phones, we would mark them off and never call them again. However, it was impossible to be 100% sure; what was a land line last year could be a cell number this year..
At least that WAS the situation. Things were in rapid flux. I think the larger data warehouses are putting together lists of cell phone numbers, that you can buy and use to suppress those numbers out of your file; but they're not cheap, and they aren't complete.
The real problem is the government's indifference — took millions of complaints over years for them to enforce the law...
Millions of complaints had nothing to do with it. IIRC, Senator Schumer got one of there calls and the rest is history.
Note to telemarketer: scrub congressmen from phone list.