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Does the Linux Desktop Innovate Too Much?

jammag writes "The Linux desktop has seen major innovation of late, with KDE 4 launching new features, GNOME announcing a new desktop, and Ubuntu embarking on a redesign campaign. But Linux pundit Bruce Byfield asks, do average users really want any of these things? He points to instances of user backlash, and concludes 'Free software is still driven by developers working on what interests or concerns them. The problem is, the days when users of free software were also its developers are long gone, but the habits of those days remain. The result is that developers function far too much in isolation from their user base.' Byfield suggests that the answer could be more user testing."

20 of 542 comments (clear)

  1. Very Misleading Title for the Topic by eldavojohn · · Score: 4, Insightful

    Does the Linux Desktop Innovate Too Much?

    I think your title is a bit misleading. When you say "Linux" I think Linux kernel. Like the Linux operating system itself. What the blogger goes on to talk about are just GPL software projects that are intimately tied to Linux. That said, I could install slackware, damn small linux or any number of flavors of Linux that have none of the projects being discussed.

    You can chat all you want about Gnome vs KDE and which one is bloating--trust me, that is not something I'm ever going to take a position on. I value my life too much.

    I might have missed it but I didn't see anything about people wanting their changes to be seen. That's probably a big problem and you could spend days optimizing the kernel for a better experience but the average user doesn't see anything. Or you could add this awesome UI functionality to some windowing framework (compiz fusion?) and suddenly everyone's seeing it. Pretty obvious what some people might aim for ...

    Lastly, I've noticed that some of the more mature products like to move in a even/odd fashion where one release is to stabilize things the next is to add new features the next to stabilize then new features ... ad infinitum. Even kernel development is done this way I believe. So you know people like Shuttleworth are trying hard to make this work. I think the last bit of criticism that's going to help them move forward is "You're innovating too much."

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    1. Re:Very Misleading Title for the Topic by Anonymous Coward · · Score: 5, Insightful

      When you say "Linux" I think Linux kernel.

      But that's why he didn't say "Linux". He said, "Linux Desktop", which I take to mean the entire software ecosystem based on Linux on a user's desktop. It's an appropriately apt description.

      It's not a misleading title, if you accept the premise that "over-innovation" is what is causing the disjoint between developers and users. I think it's just more likely that developers don't really understand the users, and for all the merits of free software, there are some things that centrally-managed, proprietary software does better, because the non-programmer professions involved in product development expect to be paid for their services, and most open source projects do not have a workable way to monetize the overall project to cover those costs.

    2. Re:Very Misleading Title for the Topic by Valdrax · · Score: 4, Insightful

      I think your title is a bit misleading. When you say "Linux" I think Linux kernel. Like the Linux operating system itself.

      GNo/One cares.

      --
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    3. Re:Very Misleading Title for the Topic by Tx · · Score: 5, Insightful

      It's not necessarily a misunderstanding. I, and most of my friends and colleagues, use "Linux" as shorthand for "Linux-based operating system". We are fully well aware what the Linux kernel is, and what the operating systems consist of. However that usage is both concise (no, I will bloody well not say "GNU/Linux" every time, andy more so than "Linux-based operating system") and understood to a sufficient extent by non-techies as well as IT people. By all means try and earn nerd-cred by complaining about it if you want, but I view that behaviour as pretty much on the same level as the grammar-nazis here on slashdot - they may be technically correct, but they are annoying and unproductive, and we could get by with a lot fewer of them.

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    4. Re:Very Misleading Title for the Topic by Jartan · · Score: 5, Insightful

      In English when a misunderstanding like that becomes "general" or "prevalent" it stops being a misunderstanding and starts being correct. Kleenex and Xerox are the most obvious examples.

    5. Re:Very Misleading Title for the Topic by GF678 · · Score: 5, Insightful

      It took me slightly longer than normal to implement all these changes because I was distracted trying to decide a fitting way to end the e-mail authors life but, in the end I implemented all their "suggestions". I'm ashamed to say that they were right. The product was far more polished after I did all those seemingly pointless things.

      Don't feel ashamed.

      It's been said time and time again, but it bears repeating - developers don't understand how important a GUI is to the end user. All those little things you mentioned were an annoyance to implement, and yet had a cumulative effect that even you could appreciate. The problem is that you had someone to kick your ass and tell you what was necessary to implement for the GUI, and since it was your job and you were being paid to do this, you obviously had to implement the additions. Developers for OSS unfortunately do not have such motivation and do not have an external force to push them into improving the GUI in such subtle ways, and this is why OSS tends to (but not always) have a far less slick interface than their closed-source counterparts.

      The iPhone has a slick interface. This is noted by virtually anyone who uses it, but this interface wasn't an accident of design.

    6. Re:Very Misleading Title for the Topic by lennier · · Score: 4, Insightful

      "Honestly, I don't think that kind of UI design is all that critical. If it'd been a few steps higher up like workflow design, then I'm all with you. "

      And here's my question to you:

      Why can't the user create their *own* workflow on a modern desktop?

      Why aren't there tools available to allow the user to script and remix modes and functions of applications into their own new applications?

      Why can't I take a GUI application that annoys me because the buttons are laid out wrong, and edit the window so the buttons are 35% bigger and slightly to the left, then post just that change somewhere safely on the Web so others can critique it and use it?

      If I see a spelling error in a dialog box in a free application, why can't I *instantly* click somewhere, fix that error, and repost it, just like I can on Wikipedia?

      How much do I need to know about thread-safe signal-handling GUI event loops in order to change a badly-drawn icon or resize a scroll bar?

      We're not leveraging the full power of the Free Software mentality unless we can enable small, safe, incremental fixes like this, all across the user base.

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      You are not a brain: http://books.google.com/books?id=2oV61CeDx-YC
    7. Re:Very Misleading Title for the Topic by Bigjeff5 · · Score: 4, Insightful

      This is exactly why I switched from Linux back to Vista (I went from Vista to Linux initially because of hardware issues). I wanted to love Linux, I think at it's core it is a fantastic OS, and I'm all about free.

      But I'm not a programmer, I've got very, very mediocre artistic abilities, and my attempts to pretty up just my desktop experience didn't produce anything I could continue with. I couldn't find a "theme" I liked, and they didn't fix a lot of the other UI issues, like not being able to change a number of settings via the GUI. In windows and OSX, cli is reserved for when things have gone very wrong, or you are trying to do very power-user level stuff, not everyday things like adjusting sound settings or installing programs that aren't in your distro's repository.

      Basically, if Linux on the desktop looked as nice as OSX and the user rarely needed to go to the CLI for anything it would be crushing OSX and be solidly competing with Windows. That's my estimation, anyway.

      --
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  2. Most users don't by nurb432 · · Score: 4, Insightful

    All they want is something that will be stable and get the job done, in a consistent manner. Often times the bells and whistles for the sake of having htem just get in the way, and damages consistency making things confusing when they don't need to be.

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  3. not really by Bizzeh · · Score: 5, Insightful

    all the average user wants is to chat via live messenger, check their hotmail account, look at facebook, and check how badly their ebay listings are doing... they generally couldnt give any less of a toss about everything else that is going on

    1. Re:not really by jd142 · · Score: 4, Insightful

      Don't forget about listening to music, watching movies -- dvd playing is still problematic -- and downloading porn.

  4. Continuity is the winning strategy. by reporter · · Score: 5, Insightful
    One thing that Microsoft has done well is to maintain continuity with the past. The desktop of Windows 95 is still available on all consumer versions of Windows up to Windows 7. In Windows 7, you can select the "classic" appearance for the desktop to get the Windows-95 look and feel.

    Most people -- except tech geeks -- do not want to learn a new way of doing things once they learn a particular way that suits their needs.

    Moreover, learning takes time and money. If your company has 100,000 employees, then training them to use a new desktop can cost millions of dollars.

    If GNOME developers want Linux to take a significant share of the consumer market, then they must ensure continuity with the past. Before they embark on the next super-duper upgrade of the desktop, they should spend some time in asking their grandmothers what they want in the next super-duper GNOME desktop. Grandma's advice could help a lot.

    1. Re:Continuity is the winning strategy. by Elektroschock · · Score: 4, Insightful

      I think simple Desktop environment projects as LXDE show how do it right: focus on speed and responsiveness.

      Don't try to be artificially different, don't confuse, do what users want but don't do more; keep dependencies as few as possible, if it doesn't work as intended throw the component away. Do one thing with one application. And most important of all: The Desktop Environment is not the application. It should be like a professional servant, you won't notice him and you don't need to waste your time to command him.

    2. Re:Continuity is the winning strategy. by Ed+Avis · · Score: 5, Insightful

      Funny - I've usually seen it's the geeks who take the trouble to turn on the 'classic' look and feel in Windows and get rid of all the cloying eye-candy. Meanwhile non-technical users just stick with the default.

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      -- Ed Avis ed@membled.com
    3. Re:Continuity is the winning strategy. by mauriatm · · Score: 4, Insightful

      Funny - I've usually seen it's the geeks who take the trouble to turn on the 'classic' look and feel in Windows and get rid of all the cloying eye-candy. Meanwhile non-technical users just stick with the default.

      That's the power of the "default" which is a big deal as well. Most non-technical people don't even realize such options exist or that you do not have to use the default. To be fair though, to Microsoft's credit, often the default is good enough and many don't even care to change it because it will typically allow one to get the job done. Some might say this is NOT the case with some recent changes in Linux desktop environments.

  5. yet another implicit "oh noes, not windowz" rant by GreatBunzinni · · Score: 4, Insightful

    Oh yes, another self-righteous rant attacking the directions of free software projects just because they have the audacity to venture far beyond where windows stagnated a decade ago. The article's author doesn't say much besides criticizing projects such as KDE, GNOME and even Ubuntu for their ideas regarding the desktop. And he does a bad job at it, to boot. For example, the author criticizes KDE for the audacity of thinking about implementing social networking features into the desktop. Is that supposed to be a bad thing? I mean, what's the difference of having an application such as windows live messenger constantly running and implementing some sort of widget that performs the exact same task? At least with KDE their implementation follows standards which are open and it doesn't force plenty of ads down our throats. What's wrong with that sort of innovation? Absolutely nothing. And his criticism of GNOME is pathetic. I mean, he criticizes GNOME not for innovating but for rewriting it. He hasn't absolutely any detail to grasp on and in fact the only thing he can muster about GNOME is "its final form at this stage is anybody's guess". Is that what the author perceives as innovation? And more to the point, who exactly is the author to make authoritative judgments about what the users want or don't want? His he a psychic? In fact, where was the author on these past dozen years of the desktop windows? I mean, after all these years windows is incapable of offering extremely basic stuff such as the ability to set any window the user wishes for to be always on top. And what about the ability to scroll a window without changing the focus to it? And what about getting rid of that really annoying bug that, when a user launches an application, keeps the focus on the former application while the newly launched app is placed on top of every window on the desktop? Fixing those bugs would also count as too much innovation? The article isn't worth the read. Nothing to see here, move along.

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  6. A Benevolent Cat-Herder-for-Life is good for Linux by schwaang · · Score: 4, Insightful

    The best of the Apple experience is polished, user-oriented, and "insanely great" because it takes a Steve Jobs to set the vision and make every component answer to that design. That's hard to do in the FOSS world.

    So I, for one, am glad Mark Shuttleworth is attempting to put some top-down focus on a user-oriented set of goals into the Ubuntu desktop. Linux has not lacked for technical innovations, it has lacked for a unified vision that elevates the end-user and a chief to get developers to sign on to that vision. Go Mark, go!

  7. Re:Innovate is the wrong word by Bralkein · · Score: 4, Insightful

    UI and workflow design and project management aren't glamorous or interesting so they don't get done.

    I don't really think it works like that. It's 2009 and by now I'm sure everyone understands the value of good UI and workflow design, but it's quite difficult to do well and I'd be surprised if either GNOME or KDE don't often find themselves without the time or expertise needed to get usability up to the desired standard. Of course I would argue that there are several apps on the Linux desktop with great usability - I personally like Firefox, Dolphin and Okular, just to give a few examples. But I would agree that usability isn't as consistent across the platform as it were when compared to say Windows.

    Cowboy coding only gets you so far.

    Oh, okay, so the basic gist of your comment is just that the free desktop coders are a gang of useless cowboys hacking together a bunch of buggy, improperly documented crap for the riches and renown which will obviously be forthcoming from such an endeavour. How about you go and read e.g. some blog posts by KDE or GNOME developers, because you will discover that a lot of the people working on such software are passionate and proud about what they do and put an awful lot of thought and effort into trying to do quality work. Granted there are some bad apples in the bunch as usual, but I think that the majority of problems these projects face are down to lack of resources, above anything else. But hey, why not throw around inflammatory, pejorative terms like that.

  8. This seems a bit backwards by malevolentjelly · · Score: 5, Insightful

    Last I checked, Linux desktops were loaded with exciting new innovative features but failing on extremely basic tasks.

    Perhaps the community should be asking whether it's more important that we add a fun new Swirl effect to switch to another desktop or if people would rather have a sane and complete GL API. Do we need the entire desktop to be rethought or should we simply settle for having a sane and unified sound solution?

    I would have to agree in saying that the desktop linux community is getting way too ahead of itself if they think they're innovating themselves away from the mainstream. Read the NYTimes article on Ubuntu Linux and tell me whether or not they even mention innovation- They viewed it as a free but lower quality alternative to commercial systems that was very attractive but failed during basic maintenance tasks.

    Why create an Earth-shattering new desktop-web interaction paradigm when users would probably rather have sane and cohesive documentation?

    Here are some no-brainers, if you want to see linux improve:

    * Now that OSS 4.1 is open source, drop ALSA. It is a proven failure. PulseAudio obfuscated the problem to the point of ruining audio in linux, specifically when low latency is required.

    * Support forward-thinking projects like Wayland instead of putting another car on the fail-train that is X. X is architecturally inferior to WindowServer and Windows' display layer for desktop-oriented tasks. A simplified windowing system that puts graphics first and drops the cruft would go a long way in making linux seem modern and easy to maintain.

    * Write documentation sometimes. Format it well an ship it with your projects!

    Or, if you're really clever:

    * Realize that open source != linux. Look at desktop-oriented free software sytstems like Haiku and imagine a world where Linux can be built into an excellent server (or mediocre workstation) and desktop users can have a system purpose built for their priorites! There is no rule that says that linux needs to be the only free system. With the magic of things like POSIX, we can write software that runs on either!

    The strength of open source should be versatility, not futility.

    Dream big.

  9. That's fine by Sycraft-fu · · Score: 4, Insightful

    That is a very valid viewpoint to hold. You can most certianly say "I don't owe the user shit." It is your software and you are nice enough to let others use it. Thus they can use it on your terms.

    HOWEVER, when you do that you lose any and all right to claim that your software is "better" for the user or "what they should use." If they have objections to the way it works, you need to be graceful and say "Ya, my software doesn't do that well, I don't care to fix it so if something else works for you, go to it."

    The problem is that there seem to be a number of OSS types that want to have their cake and eat it too. They evangelize an "OSS for everyone," position. You should use all OSS all the time, it is the One True Way(tm) and gives you better software because everyone collaborates. However, when a user then says "Hey this doesn't work as well as my commercial app," they get angry and say "You didn't pay me, I'll do what I want, fix it yourself if you don't like it."

    Sorry, can't have it both ways. If it is a situation where you think your way is the best way and you want everyone to use it, then you've got to work to accommodate users. You need to make it do what they need as good or better than their old apps. On the flip side if you want to offer it with no support, you then need to offer it as is. Don't push it as being things it isn't and won't be.

    This is a problem I've run in to with people trying to covert me to Linux. I tell them the things I want to do, but can't seem to. They then give me things that aren't real alternatives. When I say "This doesn't do what I need," I get told that I either "shouldn't do that" or that I "should write it myself." Sorry, those aren't legit options. If you want me to use your stuff, it needs to work for me. If you don't want to make it work for me, then don't push it as a solution for me.