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An Experiment In BlackBerry Development

ballwall writes "We've all read the stories about how lucrative selling apps on the iPhone can be (or not), but what about other platforms? BlackBerry accounts for twice as many handsets shipped as Apple, according to Gartner, so I decided to find out. I wrote about my experiences developing my first BlackBerry application including sales, platform issues, and a bunch of other things I thought new mobile developers might want to know about."

51 of 207 comments (clear)

  1. Sure there are more blackberries by nurb432 · · Score: 5, Informative

    But, there more are corporate users without the right to install anything...

    --
    ---- Booth was a patriot ----
    1. Re:Sure there are more blackberries by almeida · · Score: 5, Informative

      I develop applications for BlackBerry and I've talked to RIM about what restrictions corporate users will see. According to RIM, only 40% of BlackBerry users are on BlackBerry Enterprise Networks (BES) and over 90% of BES installations use the default settings. The default BES settings do not impose any restrictions on the device.

    2. Re:Sure there are more blackberries by E+IS+mC(Square) · · Score: 2, Interesting

      Tetris! And exactly for the reason you mentioned. Though I wish they had included an unlimited option. I am done with everything and now I am just trying to beat my best personal scores. Find it here - http://store.handmark.com/products/detail.php?id=660
      BTW, it's the only software I have ever paid for - desktop or mobile. (does not mean I pirated all others - open/free is sufficient for my needs).

    3. Re:Sure there are more blackberries by Xtravar · · Score: 4, Interesting

      You almost hit the nail on the head. My company decided to go with iPhone development rather than Blackberry development for the simple reason that our target demographic enjoys iPhones for personal use and only carries Blackberries if their management requires/provides them. With that kind of a trend, and with users willing to use their personal devices for work, it makes much more sense to go the Apple route. It didn't really help that RIM's people were aggressive and obnoxious on a conference call with our president, though...

      --
      Buckle your ROFL belt, we're in for some LOLs.
  2. Blackberry's problem by areusche · · Score: 5, Insightful

    RIM needs to open the platform up. Nothing more nothing less.

    1. Re:Blackberry's problem by IANAAC · · Score: 3, Informative

      RIM needs to open the platform up. Nothing more nothing less.

      I thought Java was already quite open.

      Doesn't mean it's easy. But it's open.

    2. Re:Blackberry's problem by Corporate+T00l · · Score: 3, Insightful
      From the article, it seems like the platform already is pretty open:
      • No talk about complexities having to buy an SDK
      • No issues trying to become an "approved" developer
      • No need for an approval committee to decide if your app is worthy for the device

      The main complexities seem to have to do with the sheer diversity related to the multi-carrier and multi-hardware aspects of the BB platform (e.g. the author mentions 10 different ways of getting a network connection and shortcomings of the built-in SDK UI widgets).

    3. Re:Blackberry's problem by ushering05401 · · Score: 4, Informative

      Did you RFTA? RIM doesn't totally open up their API to 3rd party developers.

      You are not communicating that right. The RIM specific API (ie: device specific functionality) is open to developers but different generations of functionality from these APIs are available only on certain devices.

      If you want to access the entire market you have to stay plain vanilla and use straight java.

      The author does a good job explaining it if anyone would care to RTFA.

    4. Re:Blackberry's problem by Anonymous Coward · · Score: 5, Informative

      Just correcting you, i'm a BlackBerry developer so have some insight here. The number of users using pre4.0 is miniscule, v4 OS onwards offers everything you need. The vast majority of developers code using the 4.2.0 API. As more and more users migrate to the newer devices developers change the API they code against accordingly.

      The requirements for AppWorld are 'BlackBerry® Device Software version 4.2 or higher' so this is what most developers code against as it's their primary sales channel.

      Developers are free to code using the more recent API to get the added features and the JDE has PreProcessor definitions for this... The BlackBerry is an old platform, new devices appear and old ones stop being supported. You'd be crazy to still make sure your software works correctly on a 7230.

      'If you want to access the entire market you have to stay plain vanilla and use straight java.' this is complete uninformed nonsense.

  3. Thank you by Naurgrim · · Score: 5, Insightful

    Interesting read, ballwall, and I truly wish you luck with your efforts.

    I'm not much of a programmer, but as a SysAdmin (*nix by preference, win* by necessity) I was struck by some parallels I've observed. I find blackberries to be painful. Making them work as a mobile email device tied to Exchange requires a shiat-ton of ugly third party software.

    If a client bothers to ask, (and they don't), I tell them iPhone first, WinMobile second, blackberry distant third.

    BES is, IMHO, a steaming pile - java, dot.net, 32-bit only. Feh. Recent iPhones handle active sync nicely and don't bitch about self-signed certs. WinMobile is a bit harder, but install your certs and you're done. blackberries (I refuse to capitalize) give me pain.

    My clients pay $$ for BES CALs, the devices get stupid and need to be factory reset often and re-activated, costing my client more $$ for my time.

    A colleague says "blackberries are great, they help me spot THOSE people". I tend to agree. I honestly cannot see the attraction when there are better solutions to talk to an Exchange server - previously mentioned iPhones, WinMobile or a laptop with RPC over HTTP(S) all work more simply and more reliably, and I tell my clients so. Nevertheless, I still hear "but I've got to have a blackberry"!

    --
    .......You Are,
    ...What You Do,
    When It Counts.
    1. Re:Thank you by InlawBiker · · Score: 4, Insightful

      Well, as we are all aware, nobody cares how hard the admin's job is. The Enterprise is BB's target market and they're dug in deep. Just the ability to sync with Exchange calendars, contacts and email is 99% of why Blackberry exists - because BES is great if you're a user. If you're an admin, your job is to support the business and the business wants Exchange sync. Sorry BES admins.

      Blackberry has continued to innovate, their phones are really very easy to use. But the Business will gladly quit paying for BES server and the people to run it the instant something better comes along.

    2. Re:Thank you by gotpaint32 · · Score: 5, Informative

      Blackberries on BES offer enterprise features simply unheard of with Winmobile or iphone devices. Windows mobile only recently got the much needed security features such as remote device deactivation and wiping. Blackberries simply offer more for the enterprise such as a slew of custom encryption features, mds for intranet based apps, web proxy features so you can control user's network browsing, full featured logging (down to the phone calls you make) fully customizable IT and security policies, and I'm sure I'm missing a ton of other features that Blackberry offers that has not even been contemplated for Winmobile much less iphones. Maybe you should be offering your customers reasons to use Blackberries and not reasons to make your job easier. You never know, they may think that one of those features you don't care too much about is pretty nifty...

      --
      Nuclear war would really set back cable. - Ted Turner
    3. Re:Thank you by Anonymous Coward · · Score: 5, Informative

      BES is, IMHO, a steaming pile - java, dot.net,

      Ok, BES does use many technologies. The new BES 5 even requires activeX plugins for some web-based admin tools.

      32-bit only. Feh.

      Ummm, not true. BES has supported 64-bit windows and 64-bit databases for quite a long time.

      Recent iPhones handle active sync nicely and don't bitch about self-signed certs.

      Ummm, that's called a security flaw by most competent admins. Frankly, if you can't afford $12.99/year (with coupon code) to get a godaddy signed certificate, maybe security isn't what you're looking for. Is it possible to install your own certificate authority on iphone (or is it that apple doesn't let you)? You can install your own certificates on blackberry, and even manage them all centrally on the BES. You can even use S/MIME & PGP for additional email encryption.

      My clients pay $$ for BES CALs, the devices get stupid and need to be factory reset often and re-activated, costing my client more $$ for my time.

      Well, then you & your clients don't know how to administer a BES & blackberries. The devices are extremely solid, and almost never need a factory wipe. Of course, most problems will be resolved by a factory wipe & reactivating, but there is almost always a far easier & faster way to resolve the issue, but it seems you don't know that.

      When something goes wrong with a windows pc, do you wipe your hard disk & reinstall every time? That will resolve the issue, but there is almost always a simpler, easier & faster solution.

      Reactivating a blackberry user on a BES is REALLY HARD! How hard is it? On the BES 4 series, you run the BES console, find the user, right-click on the user, and set the activation password to whatever you like. Then, on the blackberry, go to options, advanced options, enterprise activation, enter your email address, enter the activation password you just set, and click activate. Wasn't that hard?

      Frankly, if your clients can't activate a blackberry by themselves, then maybe they aren't smart enough to use email.

      I honestly cannot see the attraction when there are better solutions to talk to an Exchange server

      Better? How many other solutions have real push email? None (windows mobile comes close with their fake push). How many other mobile email solutions have remote lock, remote unlock, remote wipe, solid AES encryption, certification by many governments and other agencies?. Can you force your users to have a password? Can you force your users to always encrypt the blackberry contents? Does your iphone overwrite freed memory so that the contents can't be read by disassembling the device? Nope.

      Do you need to restrict your user from browsing the web? Do you need to centrally track SMS, email & phone calls? All this is easy on the BES.

      iPhones, WinMobile or a laptop with RPC over HTTP(S) all work more simply

      Ok, that's true. The BES platform is complex, but that is because it does so much.

      Look, BES isn't for everyone - there is a lot of complexity & a lot to learn. You may be better off with an outsourced BES provider (there are many). Or choose the Blackberry Professional Software (BPS), which is a simpler, easier to use BES-lite.

    4. Re:Thank you by TheRealSlimShady · · Score: 2, Insightful

      You know, bitching about self signed certs is actually a Good Thing. I'd rather my device/client told me that a cert is only self signed, then that gives me an indication of the level of trust (a self signed certificate just says "i'm ok, trust me").

    5. Re:Thank you by Naurgrim · · Score: 5, Informative

      OK, fair enough to yours and all of the above replies. I'm replying to yours as it is the harshest, but no hard feelings.

      I should have mentioned that I provide services to small and almost medium-sized businesses and orgs. If I was in an "enterprise" admin role my feelings would be different, and so would the needs and realities my clients face. Picture a law office with 8 users, a business with 20 users, an org with 40 users - that's my space. For this space, licensing and labor cost far more than hardware.

      For this market segment, BES is not, IMHO, the way to go. Licensing and maintenance will bleed my customers dry. Exchange is the cheapest "groupware"-ish solution I can provide for them. For their mobile devices, the same logic applies - keep licensing and maintenance to a minimum. I appreciate that for "enterprise" the added security and logging of BES/blackberry are desirable. Where I live, selling a decent backup solution is a hard task.

      And for those about to suggest it - yes, I have tried the open source route. Hate to say it - they want Office, they want Outlook, they want their calendars/contacts/tasks/etc. That means Exchange. Pains me a bit, but I get over it.

      Yes, the web and email and other internet facing servers are on linux VPSs - not gonna put Exchange or Sharepoint on a public IP, but in the LAN I have to go win*. Don't like it, would prefer otherwise, hope to see the day...

      --
      .......You Are,
      ...What You Do,
      When It Counts.
    6. Re:Thank you by growse · · Score: 2, Interesting

      Ah, interesting, this makes more sense. Yes, I think I'd agree with you that the BB model works best with huge deployments and probably is less suitable to the small / medium size, mainly for cost reasons.

      It tends to be the really big shops that (a) have the cash and (b) draw the attention of the regulators meaning they have to have devices and systems that follow the regulations. I believe, but am not authoritative on this, that the BB system is the only mobile email device that's certified for use under certain regulations. I work in financial services and know that there's a whole bunch of law that intersects with IT there.

      But absolutely. If you've got a small shop, winmo is probably the best bang / buck from what I can see. Doesn't make BB a bad platform though, just makes it the wrong tool for that particular job.

      --
      There is nothing interesting going on at my blog
    7. Re:Thank you by Corporate+T00l · · Score: 2, Informative

      I worked for a small company that subscribed to an outsourced BES+Exchange hosting service on a per-user subscription basis.

      I have to say, my experience as a user was fabulous. The syncing across calendar, mail, and contacts "just worked". Most sync tools have hidden reset options to clear you local version and restore from remote, clear the remote version and restore from local, or some kind of complex manual conflict reconcilation mechanism.

      With BES, there are no such options, and you don't need them. The system just works. Nothing weird happened if I tried to erase a contact from my blackberry and my Outlook at the same time or added a calendar entry from one and then moved it on the other. Everything was push based, so changes got propagated out instantly, rather than on some kind of 1 hour poll interval. I could send out multi-person invites just using the blackberry, and other people would get them just as if I'd sent them from Outlook. In fact, the BB was often more reliable than Outlook since it dealt better with network flakiness/slowness.

      But then, my company got acquired by a company that didn't use Exchange, had no BES, but had standardized on BB and iPhone. In this environment, things were radically different. Without the BES+Exchange combo, you need to use a 3rd party clunky app (possibly more than 1 depending on your setup) and you can forget about real-time anything. Everything is on at least 5 minute delay or worse (calendar and contacts are on like, 2 hour delay).

      5 minute delay doesn't sound like much, but with the Exchange+BES combo, BB wielders got used to e-mailing each other as if it were IM and having a stream of 1 line conversations with each other. Now, we need to consider what we want to say and switch to SMS if we want to converse with faster turnaround (at the cost of having to cmprss r words to sub 160 chr bites).

    8. Re:Thank you by Naurgrim · · Score: 2, Interesting

      Ummm, not true. BES has supported 64-bit windows and 64-bit databases for quite a long time.

      OK, I'll look into that.

      Well, then you & your clients don't know how to administer a BES & blackberries. The devices are extremely solid, and almost never need a factory wipe. Of course, most problems will be resolved by a factory wipe & reactivating, but there is almost always a far easier & faster way to resolve the issue, but it seems you don't know that.

      Well. since you are posting AC, I've no problem showing my claws on this response. If you are going to say I don't know what I'm doing, have the courage to state your slashdot ID, at the least.

      When something goes wrong with a windows pc, do you wipe your hard disk & reinstall every time? That will resolve the issue, but there is almost always a simpler, easier & faster solution.

      Seems to be the one of the most common solutions in "enterprise" situations.

      Reactivating a blackberry user on a BES is REALLY HARD! How hard is it? On the BES 4 series, you run the BES console, find the user, right-click on the user, and set the activation password to whatever you like. Then, on the blackberry, go to options, advanced options, enterprise activation, enter your email address, enter the activation password you just set, and click activate. Wasn't that hard?

      Not hard for me, but please see my above reply to Growse detailing the realities of what I do and where I live.

      Frankly, if your clients can't activate a blackberry by themselves, then maybe they aren't smart enough to use email.

      Recent case - end user bought a new blackberry on a whim. No idea what the monkeys at the verizon store did, no idea what the end user did prior to calling me. Had to walk the end user thru inserting the SIM card right side up over the phone. Given the above, first action = factory reset.

      Yes, this end user is barely able to use email. Yes, the office manager at my client was concerned about my cost to get him working. So, keeping cost down for my customer = factory reset.

      Better? How many other solutions have real push email? None (windows mobile comes close with their fake push). How many other mobile email solutions have remote lock, remote unlock, remote wipe, solid AES encryption, certification by many governments [blackberry.com] and other agencies?. Can you force your users to have a password? Can you force your users to always encrypt the blackberry contents? Does your iphone overwrite freed memory so that the contents can't be read by disassembling the device? Nope.

      Do you need to restrict your user from browsing the web? Do you need to centrally track SMS, email & phone calls? All this is easy on the BES.

      These do not apply to me or my customers. See my reply to Growse above before you flame me.

      As previously mentioned, I should have included details of what I do and what my customers do and need. Bottom line for me and mine is that while BES/blackberry is fine for large deployments and has all sort of features for regulatory compliance, etc. in the SMB space, they are not, IMHO the best option.

      --
      .......You Are,
      ...What You Do,
      When It Counts.
    9. Re:Thank you by BronsCon · · Score: 2, Insightful

      When your phone provides its operator access to your email and a host of applications with access to potentially every bit of confidential data about your company, setting a password is only step 1.

      The ability to click a button and wipe everything off that device is a MUST, for the occasions when your phone, either forcefully or accidentally, becomes someone else's phone. The ability to encrypt the phone's contents so that the 'new user' must manually go through all of the data and copy it down by hand is quite nifty, as it gives you substantially more time to realize your phone is no longer in your possession and to report it and have it wiped BEFORE they're able to copy everything off of it!

      Encryption and remote wipe are the niftiest features of ANY portable device with access to critical company resources.

      --
      APK quotes people (including myself) without context and should not be trusted. Just thought you should know.
    10. Re:Thank you by BKX · · Score: 2, Informative

      While I half-agree with the rest of your post, your 911 point was non-sense. Federal law bars cellphone manufacturers from preventing 911 dialing in any way. That's why you can always dial 911 on any cellphone whether its activated or not, whether the screen's locked or not, no matter what. Remote bricking someone's phone with RIM's tools won't stop you from using 911.

    11. Re:Thank you by CrankyFool · · Score: 2, Informative

      It can actually be an issue. A wiped Blackberry will still place 911 calls. A Blackberry being wiped, however, will not. And the last time I had a Blackberry wiped from under me (I had a dispute with our Asset Management group; they won), it took about 60 minutes, due to security policies and scrubbing memory. During that time, the Blackberry was useless for any purpose, including placing 911 calls.

    12. Re:Thank you by IceCreamGuy · · Score: 3, Informative

      Blackberries on BES offer enterprise features simply unheard of with Winmobile or iphone devices.

      Maybe unheard of to you. http://technet.microsoft.com/en-us/library/bb123484.aspx I count well over 100 group policy settings that can be applied through Activesync to a Windows Mobile 6.1 device. Some of these actually do work on an iPhone as well, such as the password and phone lock policies.

      Windows mobile only recently got the much needed security features such as remote device deactivation and wiping.

      Windows Mobile + Exchange 2003/2007 have had this functionality since 2005 at the release of Exchange 2003 SP2 http://www.microsoft.com/DOWNLOADS/details.aspx?familyid=535BEF85-3096-45F8-AA43-60F1F58B3C40&displaylang=en. It even works on an iPhone. I'd hardly call 2005 "recent" in the IT world.

    13. Re:Thank you by wzinc · · Score: 3, Interesting

      I'm pretty sure iPhones can do all of this... I own one.
      - remote wipe - through exchange and MobileMe
      - full data encryption
      - proxies
      - security policies, including what apps you can / can't have
      - even throw-away phones do "logging," as in recent calls - I'm sure there's some way to save that list - worst case-scenario, look at the itemized bill. The iPhone does log time-usage for sure.

      Although: MDS; I don't know what that is...

      Also, the iPhone does not feature:
      - a Perl trackball or that awful "are you sure?" on every menu option scroll / click wheel on the side
      - the need for an intermediate push server
      - a UI that makes WinMo look good

    14. Re:Thank you by ToasterMonkey · · Score: 2, Insightful

      You know, bitching about self signed certs is actually a Good Thing. I'd rather my device/client told me that a cert is only self signed, then that gives me an indication of the level of trust (a self signed certificate just says "i'm ok, trust me").

      Well, a signed cert just says someone else vouched for their identity. It has nothing to do with trusting the person presenting the certificate. I'm not just nitpicking, that's a really huge difference. There aren't really many "levels" of trust. There's "Hi, you look great *hug*", and there's "I hope Sxball694 is really a chick." What will the "are you sure" dialog accomplish? What would a certificate stating that its name really is Sxball694 mean? With cryptography, it's black and white. Do we have trusted keys or not. At some point in the chain, they had to be physically delivered, or you can't rule out an electronic form of attack. No maybes about it.

      How many times have you ever clicked "no" to one of those untrusted cert dialogs anyway? Not a changed cert, but a brand new one from a new connection. If you don't have a strictly enforced trusted cert only policy, then how would you know when a MitM suppressed one and offered a "good enough" looking untrusted one? Do you know in all cases where there SHOULD be a trusted cert? A gut instinct prompt provides no security.

      Even signed certs can't always be trusted. The third party trust model only works when ownership is obvious, and you trust all your root CAs to verify that, along with identity. How is a CA supposed verify who owns some internal IP or private DNS record from a corporate intranet? Do you know what a CA trusts? You trust them implicitly so you damned well should! Phone books and public DNS records. That does not generally help one secure a connection to an exchange server. It doesn't matter that the real server has a corporate CA signed cert, unless the client expects and enforces it. How is implicitly accepting untrusted, first time certs any worse than implicitly accepting "trusted" certs for resources not necessarily owned? Little difference, not knowing someone's name vs. not knowing what their face should look like. What would you expect the owner of www.prepaydebit.com to be? Truth is, trusting a signed cert is not enough in that case. If you're not sure who should own it, and you have no reason to believe a CA would... better hope it hits a revocation list fast if little bad guys are operating it, but that's reactive security.

        I guess my point is that when making the first impression, an impersonator only needs to make the minimum effort. Also, things that are not well know are almost impossible to protect from impersonation.

    15. Re:Thank you by beelsebob · · Score: 3, Informative

      Well, as we are all aware, nobody cares how hard the admin's job is. The Enterprise is BB's target market and they're dug in deep. Just the ability to sync with Exchange calendars, contacts and email is 99% of why Blackberry exists - because BES is great if you're a user. If you're an admin, your job is to support the business and the business wants Exchange sync.

      Read what he said again. The blackberry requires a whole bunch of 3rd party software to do that in a vaguely okay way, all of which is limiting, and a pain in the ass. By contrast, the iPhone does exchange calendar, contact and email syncing straight out the box, with extra faffing about.

    16. Re:Thank you by beelsebob · · Score: 2, Insightful

      I'm sorry, are you kidding me? The blackberry requires all your corporate communications to go through their third party server. That's the big security hole you need to be worried about, right there.

    17. Re:Thank you by iocat · · Score: 2, Interesting

      The blackberry has a hard keyboard (sorry Apple), and a consistent UI (sorry WM). The end. Call me when Apple ships a phone with a hard keyboard, or MS doesn't randomly change the function of the menu buttons from app to app (eg the button that is 'back' in most apps, turns into 'reply' when you get a text message...).

      --

      Dude, I think I can see my house from here.

    18. Re:Thank you by Poohsticks · · Score: 3, Informative

      Oh I get it! You're considering the BES itself as the third party software. Well sure then, adding third-party software to the Exchange environment must seem foreign. But you get a hell of a lot of functionality that just doesn't exist on a pure Exchange/ActiveSync deployment. Including the ability to push applications to the devices, S/MIME functionality, true AES encryption throughout the whole device... you name it. Yes - BES is a bolt-on to Exchange, but it's a damned useful one in large organizations. I get it if it seems to complicated for your environment or your users, then stick with Exchange/ActiveSync. I've been running it for a long time and one thing stays the same - users are still stupid and training is still required. That goes for WinMo/iPhone and any other mobile email solution you're running too though.

      --
      "The story so far: In the beginning the Universe was created. This has made a lot of people very angry and has been wide
    19. Re:Thank you by Aliencow · · Score: 2, Informative

      Email Push, using Exchange, is done without the telco's help. It's not really push in reality, it's closer to a neverending HTTP query with some keepalives..

  4. Re:You forgot the most important thing... by Darkness404 · · Score: 2, Informative

    I think the thing is that there are a proportion of users for both platforms that are weary of giving out credit card information, either A) they can't get a credit card because they are too young (and there are large amount of iPhone/Blackberry users who are 16/17) or B) are afraid that their identity might be stolen. The iPhone has gift cards so you can bypass the credit card step, plus a lot of people already have iTunes accounts and gift cards are commonly given out for birthdays, etc.

    --
    Taxation is legalized theft, no more, no less.
  5. Bad UI library by Jeffrey+Baker · · Score: 4, Interesting

    He's certainly right about one thing: his app has an ass UI. It's RIM's fault, of course. On the Palm, Android, or iPhone platforms even "hello, world!" looks great. On BlackBerry it's impossible to get even a simple app to look good. All apps on BlackBerry that do, in fact, look good are using full-custom drawing engines. See Bloomberg, Facebook, etc. For the small developer, doing your own custom drawing is a huge undertaking assuming you have any visual design talent to speak of.

    1. Re:Bad UI library by mattack2 · · Score: 3, Interesting

      So then it seems like a developer has an opportunity to provide a library/framework/whatever you want to call it to provide a UI as a product.

    2. Re:Bad UI library by ballwall · · Score: 2, Informative

      Just to pipe in in my defense. I did state with the networking stuff in the article that it can be figured out, but it's a huge hurdle for non-network apps that may need an HTTP request every now and then.

      As for the UI, I'm fine extending the base classes and drawing my own stuff (but make no mistake, you're drawing lines and shading rects to make it happen), my point is that I *don't* have any skills in graphic design, I know that. But... all of the other platforms make allowances for that and give you base widgets that set you up pretty well right out of the gate.

  6. Re:Total by ballwall · · Score: 4, Informative

    Whoops, oversight on my part. Total sales stand at 2382 copies as of the data in the article (at an average net of $8.50 per sale I've made just over $20k). Thanks for pointing that out. I'd update the site but I'm afraid to break at the moment.

  7. The thing about Blackberry by erroneus · · Score: 5, Insightful

    The thing about Blackberry that the business users love most about it is that it works and does exactly what they want it to do. They have their contacts, their email, their to-do list, their notes and a select few other things. They don't need much else. It's perfect the way it is for most users. Adding new software to it is not an entertaining idea for most users.

    At the most, they want some mapping... google maps works quite nicely for me, but essentially, Blackberry already does what it needs to do and while some will, most users don't want anything more.

    1. Re:The thing about Blackberry by erroneus · · Score: 3, Interesting

      The reason many people, not only IT people, prefer Blackberry is because it is solid and reliable. They don't care if it has access to a software shop online that enables them to buy a zippo lighter simulator or a lightsaber thing. They turn it on, it works. It doesn't nag the user for updates and places the management of the device squarely in the hands of the administrators where it belongs.

      And, oh yeah, I can take out the battery if I want to.

  8. love podtrapper by Mr.+X · · Score: 4, Interesting

    I've been a PodTrapper user since this past January, and I have recently started looking into BlackBerry Development myself. As his write-up makes clear, Marcus at Versatile Monkey has to be one of the best developers I've had the pleasure with interacting with. I really appreciate the 'insider' view of developing for BlackBerry, and I'm sure his observations will be useful for my own pursuits.

  9. Boil it Down by iluvcapra · · Score: 3, Interesting

    I'm sorta cribbing from his summary, but I did RTFA...

    Pro:

    • Code in Java
    • No App Store
    • Got licensing DRM to work...
    • Web/press reviews were important to success
    • App World is Good Thing

    Con

    • Different platforms/versions
    • Very limited UI toolkit
    • Networking, particularly testing network reachability, seems overly complicated based on his description
    • Many BB devices are very resource constrained, and this a problem for many obvious and obscure reasons
    • Got licensing DRM to work, but is a hack and doesn't allow all the options author wanted
    • Not all retailers as good as App World

    Most important lesson IMHO: "Everything is marketing."

    His issues with the platform and the resources available on a BB really bring the differences with iPhone OSX and BB into relief. An iPhone is guaranteed to have a particular hardware config, and be very capacious in RAM and drive space, and has very teh shiny widgets and will always have the latest APIs; it also provides a brainless e-commerce platform to sell and install your app, to the point where buying a mobile app could be considered impulsive. You pay for all this with the fact that the Apple overmind decides if you can sell your app or not and takes its cut.

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  10. Re:You forgot the most important thing... by mattack2 · · Score: 2, Interesting

    Iphone users are fascinated by crappy, shiny things, so they are likely to buy any old app with good marketing.

    On the other hand, blackberry users will soberly do a cost-benefit analysis before buying an app, so you're much less likely to sell.

    Except for the fact that you didn't RTFA, where he *said* that marketing ended up being a very important part of the process.

  11. Re:Total by Fluffeh · · Score: 2, Insightful

    Curious to find out if you think that 20k is a reasonable return on your investment programming it in the first place? Have you done some analysis on your hourly rate after you look at your time spent working and income returns?

    Was it a case of "I want to make money" or "Hmmm, how does this thing work... Oh, money..."

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  12. Great article by sootman · · Score: 2, Insightful

    Great article so far. I'm only a fraction of the way through it but one part really caught my attention.

    RIM has all sorts of UI widgets they use in their first party applications -- rounded corners, sliding screen transitions, gradient list fields, etc. -- but they don't release any of that for use by third party developers. The results are apps with wildly inconsistent UIs, created by developers who had to spend considerable effort making them inconsistent.

    Say what you will about Apple, they really want developers to create great-looking apps that look at home on the iPhone, and they really do a good job of giving developers almost all the tools that they use themselves. (Same with OS X/XCode itself.) Someday an anthropology student will write a great tome on the different development communities and their relationships with the vendors: BeOS, Palm, Apple, MS...

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  13. Re:So by ushering05401 · · Score: 5, Informative

    A lot about it. That is a pretty long posting with some insight for people completely unfamiliar with the world of blackberry development.

    The story gets an upmod for that, though I suppose it could be seen as a really long plug for the guy's product. He mentions the surge from advertising on blogs and even includes graphs showing his trials vs. sales over time with some bumps pointed out.

    A decent read overall.

  14. Re:Total by ballwall · · Score: 5, Interesting

    Much more on the "This will be fun... Oooh, money" side.

    Well, and a lot of "#@$&* why is there no app to do podcasts on BlackBerry?". (Commuting sucks without podcasts, imo).

    The interesting part is most of the costs are up front. I took two weeks off of work to write the initial version, and after that I've been tweaking it nights and one or two weekend days (two at first, maybe half of one now).

    In hindsight I should have tracked my time better, but I'd estimate I spent just over 250 hours in code, and I probably spend about 6 hours a week doing support these days (much less earlier), so about 400-450 hours to this point. That works out to be somewhere between $45-50/hour.

    But... the majority of the work is done at this point and I'm still bringing in an additional $1k/week with the ongoing sales, so the picture is getting continually better. It'll be interesting to see how long it keeps up. This slashdot article (and the waves it makes) will likely be the last bit of marketing hoorah I can get out of this app, so while I'm hopeful, I'm not optimistic. As I said in the article, marketing is really really important. (Well, until the App World gets some marketing of its own, I suppose).

    Regardless of how it turns out, it was still a lot of fun. And my users seriously rock.

    -Marcus

  15. Re:So by ballwall · · Score: 2, Insightful

    Ssshh. Pay no attention to the man behind the curtain. :)

    In all seriousness, while marketing was the goal I wanted it to be a mutual exchange. (I actually mention that in my conclusion). I hope that there's no less value in it as a result. (I did try to mention the actual product as little as possible)

    -Marcus

  16. Re:You forgot the most important thing... by vux984 · · Score: 2, Insightful

    For instance, I have 2 ssh clients for less than half the price of a typical app that would run on a Blackberry.

    Having to pay for even one ssh client is pretty absurd in the first place. Only in the apple ecosystem would anyone contemplate paying for an ssh client.

  17. My experiences developing on the BlackBerry. by rgelb1 · · Score: 3, Informative

    I actually have a free application on the BlackBerry App World called HP Printer Fun, which lets users mess with the LED screens on the HP Laser Jet printers (plus some inkjet ones too) for fun.

    I've written some other apps as well and the experience is not so great. My gripes are as follows:

    • Java is limited to an ancient version (e.g. no generics or other recent goodness)
    • Very weak debugging support (compared to say, Android)
    • When the emulator is running, your app is basically locked. In other words, you have to restart the emulator each time you make a change to the code - which takes 1-3 minutes depending on your config.
    • The looks of the IDE make Windows 3.1 seem modern.
    • No support for modern programming fonts, for instance Consolas

    On the other hand, the docs are pretty good. The support group at BlackBerry dev site is simple superb. Examples are plenty and the API just freaking makes a massive amount of sense. And for the adventurous, you could use a beta version (might be released by now) of an Eclipse plugin.

  18. Re:You forgot the most important thing... by unfasten · · Score: 4, Informative

    I demand a free SSH client now

    Alright, here you go: http://www.xk72.com/midpssh/

    Oh, it's open source too (GPL). Here's the code: http://www.xk72.com/midpssh/v1.7.3/midpssh.zip

    Oh, it's J2ME too, so it can run on any phone that has java.

  19. Re:You forgot the most important thing... by vux984 · · Score: 3, Insightful

    Why, is a SSH client particularly easy to write?

    Not so much that its easy to write one, but that several free ones already exist for the platform.

    I demand a free SSH client now, who do I speak to?

    Speak to Apple.

    Snap to it, it's my right to have a free SSH client on platform ${FOOBAR}

    In this case ${FOOBAR} is BSD. Its not a new platform, and it already has numerous free and open sourced options for ssh clients.

    Only Apple could give you a device with BSD Unix on it, and then block and make you pay extra money to run things like ssh, telnet, ftp, bash, perl, etc...

  20. Re:You forgot the most important thing... by vux984 · · Score: 2, Insightful

    Why? Does Apple develop all applications on the app store?

    No. Because apple is preventing you from using all the applications that are not in the app store.

    You can run all of those for free, either buy getting a (possibly) free app from the app store, or jailbreaking your device (in the case of bash and perl etc).

    So in other words you agree with me.

    Apple has blocked you from running apps that are pretty much standard utilities on BSD platforms.

    Sure you might be able to get some of that functionality in blessed form on the iphone, and it might even be free if you are lucky, and sure the blocks apple has erected aren't impervious, and it is possible to break past them, but my point stands.

  21. Re:You forgot the most important thing... by E+IS+mC(Square) · · Score: 2, Funny

    You are right. Each And Every result I see when I google it must be pretty indecent.

  22. Re:You know, the first FREE app and you're history by ballwall · · Score: 2, Informative

    If a serious free competitor came along and it was enough to drive my support costs higher than the revenue (though that's an arbitrary line since my 'costs' are just my time) I'd probably open source it. (Though this may change if I can get some DRM providers like audible on board).