Slashdot Mirror
Verified Identity Pass Shuts Down "Clear" Operations
torrentami writes that Verified Identity Pass, operator of the "Clear" program, which allowed pre-screened passengers faster access to US airport gates, "sent out emails to its subscribers today informing them that as of 11 p.m. PST they will cease operations. Clear was a pioneer in speeding customers through security at airports and had planned on expanding to large events. The service, where it was available, offered a first class security experience for travelers willing to fork over $200 a year and their biometrics. Customers are now left holding their Flyclear cards with encrypted biometrics. The question now becomes, what happens to all that information? This is not the first time Clear has been in the news. A laptop containing customer records was reportedly missing from the San Francisco International airport recently but then turned up shortly thereafter. Another casualty of the recession's downturn in business travel."
They still have something similar at the new BA Heathrow terminal. If you're a business or 1st class passenger you get your own special lane in the security checks where (presumably - I'm just an economy pleb) the line moves faster (fewer unwashed masses) and maybe the staff are less rude to you. I guess it's just another part of the "aspirational" nature of flying, where you wish you could afford to fly business because it might be a slightly less depressing and dehumanising experience.
The cynic in me says that this is a natural and welcome part of security theatre. Like forcing everybody to rebuy their bottled water every time they fly, this practice seems to have a lot more to do with making companies associated with flight security a pile of money than it does making anybody safe.
Right now I'm so glad I never signed on for that BS.
They came for the Communists, and I didn't object - For I wasn't a Communist; They came for the Socialists, and I didn'
Priority lines at the airport bug me. First class passengers are not paying me or the airport, the airline is collecting the cash. So why should they get special treatment and make the wait worse for the rest of us? Maybe I should set up a toll booth on my street. Or go to the DMV and set up velvet ropes to one station, and sell the "right" to that quicker line for $50/head.
Unfortunately, "when this economy turns around" is precisely when what is wasteful vs. not will CEASE to be recognized.
Before you design for reuse, make sure to design it for use.
As a seasoned traveler, I could have told you that Clear wasn't going anywhere. Forget Orlando - New York on Monday mornings or O'Hare in winter make Orlando look like a walk in the park.
The problem with Clear is that they are not available at more than a couple of gates and terminals at any airport. So, you would end up going to that particular gate or terminal to get through Clear, as opposed to the one you are flying out of. Worse yet is that in some airports, they only have it available to passengers flying a certain airline (e.g. in Cincinnati, you can only go through Clear if you are flying Delta -- most American, US Air and United customers would have to go through good old TSA since the Delta terminal is not connected with any other terminal). Hell, they are not even available at all airports, which sort of defeats the complete purpose for a frequent flier.
Secondly, as a frequent flier, I simply go to the priority access lanes. If you've any kind of airline status, or if you're flying business/first, you get to go through a much shorter line, and do not have to stand behind muggles and grandma with her 500oz hair shampoo. These lines are shorter, and move much faster because seasoned and frequent fliers pack as little as they have to. For example, I can pretty much pack all that I need for a week in a laptop bag, including workout clothes and gym gear, books, emergency snacks etc. Throw in a garment bag and you've plenty of space for a vacation for a month. So, frequent flier lanes are also much faster because these people don't spend their time arguing with TSA to let them take their hair gel or water bottle through.
I must also say that I've seen a remarkable difference in TSA attitudes in the past couple of years. That helps, too.
There really should be a hotline or something similar to call to get companies in trouble when they do totally dumbass maneuvers like that.
Would you have called and had all those machines taken from you as evidence?